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March 2024 by Anna Hammersmark
I will always take my car to DeGrazia’s and will recommend them to anyone who needs an auto shop! My car was involved in a hit and run accident and a friend referred me to their shop. I have never been so thankful. Most shops were at least 6-8 weeks out, just for estimations. I called DeGrazia’s the day after the accident- Tony towed my car in 3 days later, ordered the necessary parts and got started on the repair right away. They were finished with the repairs and painting a few days later, and I got my car back less than a week after it arrived at their shop! They communicated every step of the way and I could not be happier with my experience, and the outcome of my car!
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March 2024 by Marcus Olson
Anthony and his dad run an amazing shop. From start to finish I’ve never had a morePleasant experience at a shop ever. These guys really know their stuff and do it well. I got to meet most of the workers in the shop and I have to say the DeGrazia’s will take care you just as well as they do their own. Thanks again guys!
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February 2024 by Darrin Stumpf
THE MOST AMAZING BODY SHOP IN THE WORLD! EXTREMELY TALENTED, PROFESSIONAL AND FAIR! I REFER THEM TO EVERYONE I KNOW
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February 2024 by Brian Huff
Professional, polite, positive, awesome shop.
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February 2024 by Joe Wong
DeGrazia’s did an amazing job repairing my car and I can’t recommend them enough! They handled insurance from the get go and were communicative and transparent with every aspect of the repair. They are a gem in Lake City and If I had the misfortune of needing my car repaired again, I wouldn’t hesitate to contact DeGrazia’s first
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December 2023 by sarah brown
DeGrazia’s is a family run business that has been doing this a long time and for good reason. They went above and beyond in fixing my car’s rear windshield, hatch, and bumper. They were honest about the timeline of repairs during a period when liftgates are on shortage and got me in sooner for an estimate than any other auto body shop in Seattle. This was great because it got the process going for ordering parts sooner. They dealt with the insurance company directly to ensure new parts were used and the windshield was calibrated correctly. My repaired car looks brand new thanks to their work. Special thanks to Steve who was very communicative and walked me through the estimate and process of how insurance works. It turns out he has a lot of experience in car insurance / appraisal work so I think that really helped to ensure my the insurance company covered the proper repairs.
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November 2023 by Sarah B.
DeGrazia's is a family run business that has been doing this a long time and for good reason. They went above and beyond in fixing my car's rear windshield, liftgate, and bumper. They were honest about the timeline of repairs during a period when liftgates are on shortage and got me in sooner for an estimate than any other auto body shop in Seattle. This was great because it got the process going for ordering parts sooner and completed the repairs sooner than other shops would even be able to schedule me for an estimate. They helped me make sure crash wrap was significantly patching up the rear windshield so it was still drivable while we waited for parts on back order. I call this out because I've heard that other shops hold onto your car while they wait for parts with little communication about the reason for delay in repair. They dealt with the insurance company directly to ensure new parts were used and the windshield was calibrated correctly. My repaired car looks brand new thanks to their work. Special thanks to Steve, Angelina, and Anthony who were very communicative and professional. Steve walked me through the process, including calling the day before Thanksgiving to tell me that the parts had arrived. It turns out he has a lot of experience in car insurance / appraisal work so I think that really helped to ensure my the insurance company covered the proper repairs. I also really appreciated being able to drop my car off at 6:30 am since I was working and could not drop it off during regular business hours. I'll see how their repairs and paint hold up and trust that they stand by their warranty. I hope my car doesn't need their services again anytime soon, but if it does I'll definitely be taking it to DeGrazia's.
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November 2023 by Lou R.
My Toyota Highlander recently needed a bumper repair. I was having trouble finding a body shop that could fit my repair in so I called the Lake City Toyota dealership who recommended DeGrazia's Auto Body shop. I was able to get an estimate the same day I called DeGrazia's and my bumper repaired the next week. It was an excellent job at a reasonable price done with the best customer service I've had in years. It's a family owned business and it shows in the staff's caring, helpful, friendliness. I hope I never need another auto body repair, but if I do, I wouldn't take my car anywhere else. Lou R.
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November 2023 by Kent Zhang
DeGrazia's is the body shop you want to work with. Everyone I spoke to was so kind. DeGrazia's was the farthest body shop I visited but I still decided to go with them because of their professionalism and knowledge. I was worried how the repair would turn out because one body shop told me they wouldn't even be able to repair my car. My car came back looking and driving brand new and Steve continues to work with me for my insurance claims. Big shout out to Steve!Service: Body & Trim
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November 2023 by Eddy H
Our Toyota Corola was involved in an accident a few months ago. We had severe front end damage to our car. I called around to multiple body shops in Ballard, North Seattle, Lynnwood and the East side. All were booked up for 2-4 months. Fortunately, Steve was able to get our car into the shop for repairs the same week.DeGrazia's basically handled all the insurance work after I gave Steve the insurance claim number. He was extremely helpful and always answered my questions and returned my calls. They did a beautiful repair job and honestly I can't see difference between the factory look and Degrazia's repair. The car looks fantastic, just like new again. We had to wait a few extra days due to repair parts that arrived late. No fault of Degrazia's Autobody.If needed, I will be a repeat customer. Both Steve and the receptionist were helpful and friendly and the auto body repairs were excellent.Thanks Degrazia's......Services: Painting
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November 2023 by Douglas Kikendall
Dear Friends and Neighbors,I wanted to provide you with a more detailed account of my recent experience with DeGrazia's Auto Body, Inc. to help you fully understand the issues I encountered and the reasons behind my dissatisfaction. I believe that my review will be beneficial for those considering this auto repair shop.I have been a loyal customer of DeGrazia's Auto Body, Inc. and had previously experienced nothing but excellence. However, my most recent encounter with them has left me deeply disappointed, and I feel it's important to share the specifics of my experience.My journey with DeGrazia's Auto Body, Inc. began when I scheduled an appointment for my car on May 18th. The first available appointment wasn't until June 14th, which I was willing to wait, based on the previous positive experiences. The appointment took around 10 minutes for photos to be taken and an assessment to be evaluated. At that time, the shop submitted the details to my insurance company. Between June 14th and throughout the month of July, there was a significant amount of back-and-forth via email between the shop, my insurance company, and myself. It wasn't until July 28th that my insurance company informed the shop that they wouldn't process supplements until the vehicle was in the shop and torn down. Unfortunately, the earliest the shop could schedule this for me was on July 31st.I dropped off my car on July 31st, expecting that the repairs would finally begin. However, within an hour, I received a call from the shop informing me that they didn't have all the necessary parts for the repairs, despite having known what parts were needed since June 14th. This forced me to go back to the shop to pick up my car and cancel the rental car I had scheduled, creating a considerable inconvenience.The shop informed me that the parts were finally available on September 5th. Subsequently, I dropped off my car once again on September 8th. During the drop-off, the shop asked if I was okay with using OEM parts, and I agreed, provided that aftermarket parts were not available. Regrettably, the shop didn't disclose its policy regarding parts at this time, which they only did after I had incurred significant costs on my behalf.The shop's policy, as clarified later, is to opt for OEM parts when they can't source the necessary aftermarket parts (from their specific vendors, even if other vendors provide the parts), even if insurance won't cover the added cost. It was only on September 21st, several weeks after they had my car, that I was informed about the approximate cost, which had risen from the initial $850-$900 estimate. When I finally picked up my car on October 6th, I was shocked to find the cost had surged from $850 to $1,400, a 60% increase, despite their initial commitment to minimizing costs. They did make a one-time concession of $150, but the fact remains that paying over $1,250 was unacceptable based on their handling of the situation. Had I known the repairs would take over 100 days and cost me $1,250, I would have chosen a different provider.Given these issues and DeGrazia's Auto Body, Inc.'s lack of transparency, I can no longer endorse their services. I strongly urge anyone seeking timely service and financial transparency to explore other auto repair shops in the area.Your trust in a service provider is crucial, and my recent experience with DeGrazia's Auto Body, Inc. has left me profoundly disappointed. I hope my review helps you make an informed decision when it comes to your automotive needs.Sincerely,Doug
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November 2023 by David Ramenofsky
I used DeGrazia's to repair some pre-existing damage I discovered shortly after buying a used car. The pricing on the estimate was fair, and the repair was completed within 2 weeks of my initial estimate. All staff I spoke with were friendly and professional, and the damaged area of the car looks as good as new.Service: Body & Trim
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November 2023 by Johanna Jones
Absolutely wonderful family run business. Prompt and great communication. Unlike other body shops I went to where the staff had bad attitude ... this place is truly a gem.
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November 2023 by Eddy H.
Our Toyota Corola was involved in an accident a few months ago. We had severe front end damage to our car. I called around to multiple body shops in Ballard, North Seattle, Lynnwood and the East side. All were booked up for 2-4 months. Fortunately, Steve was able to get our car into the shop for repairs the same week. DeGrazia's basically handled all the insurance work after I gave Steve the insurance claim number. He was extremely helpful and always answered my questions and returned my calls. They did a beautiful repair job and honestly I can't see difference between the factory look and Degrazia's repair. The car looks fantastic, just like new again. We had to wait a few extra days due to repair parts that arrived late. No fault of Degrazia's Autobody. If needed, I will be a repeat customer. Both Steve and the receptionist were helpful and friendly and the auto body repairs were excellent. Thanks Degrazia's......
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October 2023 by Kathi D.
Our car, a Ford Escape was backed-into by the driver of a large pickup truck with a Tommy Lift on its backend. The car sustained quite a bit of damage and fortunately we were not injured. We were referred to DeGrazia's Auto Body when we called an auto repair shop that we had mistakenly thought was a body shop. The shop mentioned DeGrazia's and, after talking to DeGrazia's, we selected them to do the repair work. It took a couple weeks to get things lined up with the insurance company of the vehicle that had hit us. We took the car into DeGrazia's on Tuesday and received the call on Friday, same week, to come pick it up. Our car looks great! It is a bright red and the new paint absolutely matches the original color. The repair ended up being the whole front end (hood, side panels, grill, lights) and the price was high but no more than any other body shop had quoted. We would definitely recommend DeGrazia's.
