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January 2024 by i pm
Why 2* ? Well, pity I guess. The (lack of) service I received would deserve 0*. As soon as they get a hold of your money they drop you like a hot potato. No communication, not even basic info. She took the time and trouble to send 2 short sentences after several warnings. Half of it was incorrect, untrue. (Have written evidences.) There are many good travel agencies. Choose carefully. Learn from my mistake. Avoid this one. You're welcome.
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November 2023 by Mariah V.
great company to work with! very friendly customer service i had such a fun time on my cruise
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June 2023 by Rick Mahoney
First time cruisers and a bucket list vacation for my wife and I. We did a seven day Alaskan cruise and our TA, Gayle Takashima, could not have been better! She held our hands, metaphorically, and guided us through the process seamlessly and painlessly. Offered great suggestions and recimmendations and, ultimately, booked us a phenomenal cruise! She even added on a Rocky Mountaineer excursion to our cruise. It was 15 days of well-organized and luxurious bliss. Could not have asked for more and everything from connections to transportation went smoothly. Highly recommend Gayle and Cruise Specialists to make your cruise and whatever else you tack on to it, to be a great, great experience!!
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June 2023 by Rick M.
Definitely aptly named. It was our first cruise and a bucket list cruise. Our TA, Gayle Takashima, stepped us through the entire process with recommendations and suggestions and made decision making painless and simple. It was a seven day Alaskan cruise and Gayle showed great patience in working with us and some, sort of, incessant questioning. I would highly recommend Cruise Specialists, and Gayle, for any cruise you might be considering
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October 2022 by Daja Phillips
Bridgett was very helpful in getting us the cruise we wanted, cabins mid ship and dinner reservations. We have a 14 person group and she made it easy!
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March 2021 by Wallis Zogg
Gayle and Marie helped us with our latest booking and have been wonderful to us over so many years. We appreciate their kindness and interest in our travel goals.
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March 2021 by Howard Jaffe
Have booked many cruises with Gayle Takashima of this company and all our experiences have been extremely positive. Great service and excellent value.
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March 2021 by LISAVONGPHACHANH
I booked a Holland America cruise with Cruise Specialists. They new so much about the ships, that they picked out the room that was perfect for me. Experts indeed!
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March 2021 by Tom Urbanik
Bridgett Quinn Webber is an outstanding cruise consultant and provides excellent personal service and has great support staff to assist with all the details.
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March 2021 by Bob Scanze
I HAVE HAD NOTHING BUT GREAT SERVICE. THIS WAS MY 4TH BOOKING WITH THEM AND i HAVE EVEN HAD MY FRIENDS START BOOKING WITH THEM AS WELL
