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February 2024 by Teresa Still
I was so disappointed in Crosscut’s customer service!! The owner/manager that I talked to on the phone didn’t want to help me at all, said I just needed to come in and look. When I got there he came out of his office and again didn’t want to take the time to help me. I was looking for three boards of Oak which I didn’t understand what he was saying about the unfinished side, the extra length, the pricing, what would work for trim boards and what would not. He made it very clear that he had no patience for my lack of knowledge.I finally was referred to Limback Lumber by a friend and WOW they were so nice and sold me exactly what I needed. I was in and out in 10 minutes Matt was a huge help and my trim matched my doors and looks great. Don’t waste your time at Crosscut unless you’re a contractor and knows exactly what you need.
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February 2024 by Drew Hanft
Love the variety of wood available. It's like a candy store!
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December 2023 by Justin Lemma
I LOVE this place but really wish they were open on weekends. Even 9-12 on Saturday. I would go so much more often if I didn't need to miss work in order to shop here - I can't help but think I'm not the only woodworking hobbyist that works a weekday 9-5 schedule in Seattle....
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September 2023 by Mark Statler
Excellent selection of all kinds of wood species in various lumber sizes. Also a large selection of sheet goods.
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July 2023 by Eli 3000
I’ve been a carpenter in Seattle for a long time. I always thought this was a hobbyist kind of place, but finally tried them out for a staircase.This place makes me smile. Lots of really nice material. Competitive prices, from what I’ve seen. It’s like a smaller Edensaw, but they’re way more helpful. And they’re in Seattle. We’re lucky to have them.
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May 2023 by Sarah M.
Our contractor picked up Boos Maple Unfinished Butcher Block for two different sized width countertops that are in an "L" shaped pattern in our pantry. Our contractor installed them and when I saw them I was absolutely appalled. The markings and discolorations on the countertops are horrendous. The two countertops look completely different from the other. I contacted Crosscut but unfortunately no resolution was found. I would not recommend Boos unfinished Maple. It looks nothing like the samples Crosscut showed me in their warehouse and nothing like they do online.
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April 2023 by Randall Marsh
Great selection of wood. Friendly staff. Parking can be problematic at times.
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April 2023 by Addie C.
Huge selection, friendly staff, reasonable prices. Definitely recommend for all your wood projects.
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March 2023 by Jennifer Washington
The store and inventory are awesome. But God forbid you get there near closing time at 4. This happens every time. They harass you every 5 minutes and remind you that they close at 4. One afternoon I got off work early so I can get there with 30 minutes before they close. The whole time they reminded me what time they close and asked if I needed help. I told them I am trying to hurry and I am well aware of the time. I spent $1000 and checked out at 4:07 (4:10 at the latest). It was the most awkward thing, because they were all standing behind the counter, staring at me until I walked out. I thought maybe as a paying customer who is spending $1000 would be OK making them stay up in five minutes late. But they are so adamant about getting out of there at 4 that it is stressful and awkward and makes me not want to go in the store, but their wood it’s so damn good and one of the only places to get it. I’m sure if you can get in there earlier the guys are very helpful and it is a much more pleasurable experience.
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March 2023 by Lance Sweeney
An amazing selection of beautiful exotic wood. very helpful staff and good prices!
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March 2023 by Jon T.
Okay, first the good. They have every thing you could ever need, including a huge selection of plywood. Now, the bad. In general, they have kind of an attitude, because face it, if you need certain things you have to come to them. And getting that special piece of plywood cut is one of those things they have major attitude about. First, they charge $5 a cut! Then have to spend 5 min hearing them whine while they take your money. Then the guy at the saw will tell you six times that they don't make "final cuts." But they won't tell you the tolerances. An eighth? A quarter? And I see why they don't want to do them. The saw has never been sharpened, it's a total work out for the guy. Then it's not even set up correctly. The rule on the saw starts at the bottom. So if you are ripping 1' off of a 4' board, the entire weight of the 3' section is setting on and closing the cut. Finally, you have to watch every cut. I even did the math for the guy, told him to leave it like that and make a three 12" cuts. Strangely, when I got home, I only had two 12" boards. Well two 11 and 11/16" boards. On top of that the boards were so rough from the dull blade that I got some nasty splinters from handling the wood. Not everybody has a pickup to get full sheets home, nor do they have a shop saw to rip them. This is a necessary service. They charge enough for it that I should not have to go to Home Depot, and buy a new piece of lumber to get it right. BTW I built an entire closet out of wood Home Depot cut for me. 17 drawers and when I was done there was exactly 3/32" of space between each and every drawer, and those cuts didn't cost me anything. If you charge and exorbitant price for your service, I think you can afford a new saw blade. Just saying.
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January 2023 by All Custom Design LLC
Big selection, great customer service, guys are helpful 1000% and over. Been coming here for over a year now. it feels like I knew them whole my life
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January 2023 by Muha Begovic
Big selection, great customer service, guys are helpful 1000% and over. Been coming here for over a year now. it feels like I knew them whole my life
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November 2022 by Sarah Venice
Awesome. Great recommendations, beautiful selection and the prices were reasonable!
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October 2022 by Sarah Sutton
Awesome. Great recommendations, beautiful selection and the prices were reasonable!