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August 2024 by José Luis Fausto Martinez
Rating this towing company a 1 star because they’re inconsiderate of the space they took. On a turn signal into 99 the tow truck pulling a car on a trailer chose to block it. I wouldn’t consider them ever since they put that car in danger for their own benefit. I called the number to report but nobody picked up so 0/5 for customer service.
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August 2024 by Steve Bruno
I just watched their tow truck driver come to tow a car with a missing wheel. Driver pulled up, pulled the car off the jack, drug it on the street along the bumper and undercarriage of the car, then to get in under Dollie’s just using various prices of medal to wedge it up. I just had to watch since it was some of the dumbest tow truck operating I’ve ever seen. If your car is towed by them, assume it’s damaged.
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August 2024 by Hannah Moehlman
Didn't use the company but did see one of there drivers driving very recklessly. No turn signal, cutting people off, and swerving in-between the yellow lines with mind you a car on the back! In seattle of all places. Just remember to do your research before trusting your car in there care. Also called to report and no one answered.
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July 2024 by Rosey and Lily Pomskies
absolutely terrible service super slow not worth it
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July 2024 by Victor Palanchuk
Great prices, fast service and available when all others were unavailable during a holiday.
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June 2024 by Iris Bordman
Satvir was efficient and considerate, he even called to double check if we had requested a delayed tow til 5 am (we had not, and were very grateful that he clarified that!!) since it had mistakenly been put in the notes by our insurance when we requested the pickup! He made a rough night a lot better!
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June 2024 by swapnil dinkar
absolutely no concern for rules, or being courteous; person blocked the garage entrance while he was jumping someone’s car, while knowing we were waiting to get in. he was also being rude when asked to move, and was asking me to ‘adjust’ instead
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May 2024 by Keyvan Kazemiyan
The girl over the phone is biggest layer ever do not do not do not call them if you need the help with tow truck
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May 2024 by Paula Andrea Martinez Daza
They are amazing, they helped me a lot when they towed my car, they were very kind and I collaborated all the time, the attention is excellent and they were very empathetic with my situation
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May 2024 by tony lewis
Had a flat tire right after I got off work and put in for roadside assistance with my insurance company, they sent out cheap towing and the driver was able to get me on my way in about 20 minutes. Thank you so much.
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April 2024 by Huang Grace
I got charged 6000$ for 2 day storage fee and 5mile towing! BE CAREFUL NOT TO BE SCAMMED AVOID AT ANY COST!
4-27-24
Horrible experience!!!! I used their service last Friday. I have a Tesla 3 AWD, however they didn’t even dispatch a proper flatbed tow car, instead they violently tow it with my front two wheel on ground DESPITE I said I could simply reverse it out from the driveway! Driver eventually putted up the two wheels because I restated my car is AWD MANY TIMES before he got on the road. HOWEVER his way of getting the two front wheels up was very UNSKILLED. THIS IS NOT EVEN THE WORST part!!!! They attempted to drop off my car but got “rejected” so they held my car for two extra days, I called the repair shop who stated it NOT the truth. After keeping my car for TWO extra days, they called me and asked me to contact my insurance company to PAID THEIR BILL and the EXTRA GARAGE FEE for keeping my car for 2 days BEFORE they agree to do drop off again to the right location. All in all, service I received was extremely unpleasant, unprofessional and very frustrating.
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April 2024 by Emma Catanzaro
Cheap Towing was sent through my insurance for a tow. I didn't have to wait very long, and the technician was very communicative and efficient. I was not asked to pay any additional fees or fines, something I see as being a problem other reviewers had. I don't know if it was my tech following protocol or if the company has changed policies, but I was very grateful for the efficacy of their help this weekend.
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April 2024 by Errol Johansen
Really appreciate Satvir and his brother doing a professional and excellent job giving me a short distance tow, even backing my rig into my garage.
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April 2024 by yeshewas yohannes
Good service
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March 2024 by Juntae Kim
Please avoid their service at all cost.I was waiting their towing service via Statefarm for 2 hours and never showed upKeep lying and lying about their ETA and truck never show up.Why did you take the job from Statefarm if you don’t have any capability?Close your business and never do any service againI missed the work and missed my appointment that I was waiting for 2monthsThanks for wasting my time
