-
November 2023 by Maria Gibbs
Excellent service and very very very helpful. I've been looking for a good mechanic and found them. Great price
-
November 2023 by Quyen Le
I got into an accident where my bumper was completely dented inwards—making my truck not drivable. During the timeframe I needed repairs, all auto shops in WA were completely busy and filled up, including Chau’s Auto Shop. Chau was able to make room for my truck regardless* and fix it in less than two weeks.Upon arriving, he also told me I needed an oil change too and went out his way to change my oil for free.Thank you Chau and Dennis! It was a great pleasure working with you guys. Chau will be my go-to from now on.Service: Auto body & trim repair
-
September 2023 by Satpreet Kahlon
After seven years of going to different auto places in Seattle to care for my junky, but beloved to me 2004 Honda Pilot, I started taking it to Chau's two years ago, and it somehow seems to run better and smoother and more reliably since I started going there.Chau is honest, to the point, and really fair on price. They proactively look for second market parts in good condition to save on costs and they always seem really mindful to only do the repairs I ask for.It can sometimes be a little disorganized, but it's a small, family run operation. I grew up working in one as a kid, so I understand, and am willing to wait a little longer or clarify needs if it means getting high quality and honest service.My car has over 200k miles on it, and I have taken it on several 1000 mile plus road trips this year with confidence because of Chau's. They even inspected the car before my last road trip for free to make sure it was in good shape before I traveled to a remote location by myself. It really put me at ease. Could not recommend them highly enough.
-
September 2023 by Denise Kwok
Mr. Chau fixed our scratch and small dent in less than a week and was able to match the paint perfectly. Looks just like it did before and can't even tell where the scratch was.
-
August 2023 by Mike P.
Is 5 stars a maximum? isnt enough, Dennis is fantastic and the staff is amazing. It might have a look and feel of possibly slightly 2 bit at first but you know its a special place once you're greeted. I couldnt be happier. Give them a shot.
-
July 2023 by Lisa C.
Made an appointment for an estimate, and was greeted by Dennis with such kindness and professionalism that I immediately felt at ease, which isn't often the case for me as a woman in a car repair shop! Both he and Mr Chau took time to explain the repairs I'd need, and in just a few minutes, wrote up an official quote. They also made sure my car was safe to drive in the meantime. I'm going with them for the repair--will update on that experience, but so far, so good!
-
July 2023 by Ellie W.
Not sure why, but recently all the auto repair shops are extremely busy. Many shops don't even bother to answer phone calls or emails. I was looking for a shop at least to take a look at my car, but after trying hard for 3 weeks, I didn't find anyone. One of my friends recommended Chau's to me. I called explained the situation. First, Dennis hesitated as it might not be worth repairing. I begged him to at least take a look at the photos. He agreed. After sending him photos by email, he responded within an hour that he thought it would be worth repairing but he would have to find out whether the parts were available. He asked me to give him some time to find out. Two days later, he contacted me that he had found all the necessary parts and that he gave me an estimate of repair price. The repair price was so close to the insurance company's quote, which most repair shops had told me that it was impossible.Since my friend recommended Chau's, I decided to let Chau's do it. Dennis kept me informed the status of the repair, and the repair was done within the time he had promised. When I went to pick up the car, I was surprised and delighted to find it like brand new condition. The body work was pretty, and all the mechanic issues were fixed. The price was still the same as quoted. I am very happy and satisfied. I would highly recommend Chau's.
-
July 2023 by Nicole (Nico)
When I got into a car accident I chose Chau's Auto Repair. Service was amazing. When the tow truck company dropped off my car at their shop, Dennis came out of his way and picked up my car keys from my house. He reassured us that they were able to fix the damages and did not disappoint! Dennis gave us updates throughout the process and where he was at when it came to the repairs. They were very nice, and very accommodating. Well recommended and I have no regrets! My car looks brand new as if I never got into an accident in the first place! We're very happy and satisfied with the results and service!Services: Auto body & trim repair
-
June 2023 by Hazel C.
When I got into a car accident I chose Chau's Auto Repair. Service was amazing. When the tow truck company dropped off my car at their shop, Dennis came out of his way and picked up my car keys from my house. He reassured us that they were able to fix the damages and did not disappoint! Dennis gave us updates throughout the process and where he was at when it came to the repairs. They were very nice, and very accommodating. Well recommended and I have no regrets! My car looks brand new as if I never got into an accident in the first place! We're very happy and satisfied with the results and service!
-
April 2023 by Sonny Seybold
Extremely professional, did not do anything without my prior authorization, and conducted business with respect.Dennis and crew at Chau’s took my truck in for repair. Things I am currently unable to do myself due to a major injury, I entrusted my vehicle to be repaired by Chau’s after receiving an excellent quote and timeline for the repairs. Not only did the repairs go well but Dennis was able to arrange a pickup that worked with my hectic schedul at the time. I will be sending more work their way and am extremely happy with the work performed by them.Thank you Chau’s Auto Repair!Service: Auto maintenance
-
January 2023 by Michael Lam
I love this place, he’s super affordable and is good at what he does! (Certified mechanic from Renton Tech & ASE certified).Call first to see how it looks because he’s super popular in the Seattle area for JDM car repairs and sometimes you’ll need to be flexible with your schedule to get your car fixed.
-
August 2022 by Anthony Hamilton
These guys were both very friendly and clear throughout the entire process. The prices were very fair for a rear brake job, new tires, and an alignment. 100% recommend and I will be back next time my car needs work!
-
July 2022 by David Lorenzo
Took a lot of anxiety about camshaft issues and put them to leep within a day. No nonsense, effective communication, timely answers to questions. I can see why my friend referred me to this place.
-
June 2022 by Steven G.
Award these guysGreat people great value local business and personal care of your vehicle
-
February 2022 by Vinh Nguyen
Usually i do not write review but I need to write one for Chau’s work ethic. I needed oil change for my car. It was way overdue. I called at 2 PM on Sat but the shop was closed early . However, Chau still picked up the phone and he promised me to do it on Sunday ( FYI: they closed on Sunday ). I thought he not gonna called me back. Nevertheless, he called and opened the shop because of his promise. He was busy fixing other cars when I came. I was so thankful for him to squeeze me in. Will definitely come back for Chau going above and beyond for his service. PS: my dad is his regular customer. First time going to Chau’s shop.Service: Oil change
