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November 2023 by Kyle Michels
They won't pick up the phone.
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July 2023 by David Liu
We are so glad to be banking with BOA! At all the branches we went to, the service was great! This location was just a block away from the Renaissance Hotel. We went there in the early morning with no appointment and the manager and staff were all very nice. They offered water and solved all the problems. Special thanks to Yashi!
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March 2023 by Arielle Lupo
Alexis provided the best support experience. He went above and beyond and even stayed past closing to help us. His service sets the bar high!
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February 2023 by JRS1
Opened up some accounts and things went great.
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August 2022 by Dora Luna
Bad service
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November 2020 by Jill H.
I have been being charged $20.00 every time I transfer funds from savings to checking 6 or more times a month. This is how I manage my money. I put money into checking as I know I need it or a bill is coming thru. They took hundreds of dollars from me and refused to reimburse me but $20.00. The lady on the line had a smart "a" laugh and said "Yes mam, that is all you get". Crooked bank. I have been banking with BOA for 35 years. Watch out if you try to use your savings account as a savings account. Pull from it as you need it. They will take your money. Hmmmm makes sense to me. :) Unbelievable and also during Covid... seems illegal!!!! So much fraud today, I was making sure my money was safe in savings... guess not. This is to Bank of America in general, not a specific location. ALL OF THEM!
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March 2020 by Scott Meyering
I absolutely hate going to this bank. All the people here are extremely rude and barely acknowledge you exist.
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November 2019 by Yohannes Worku
Nobody except one who was pulled off when I get there. Terrible location. Management change needed.
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October 2019 by james brash
terrible customer service. chuck schwab and wf much better.
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September 2019 by Ryan Smith
Horrible customer service and communication. Any other bank would be better. I have removed all accounts from this institution
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September 2019 by DESPINA MICHAILIDOU
Worst financial center ever. Stay away from it. Staff unhelpful, unprofessional and not knowledgeable.
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July 2019 by miha skovoroda
Good service, responsible and qualified managers
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August 2018 by Zhang Lingfei
Worst ever!!! The lady I talked to was so rude and didn't ever want to help you with your problem. I'll definitely turn to other banks. Don't go to this branch, at least!
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July 2018 by sam jones
I was interested in learning more about getting a loan. I was extremely disappointed with the woman I had an appointment with. Not only did she seem vacant ,but she continued to talk about herself, how she had plans to quit soon and then said she had a meeting, and wanted to reschedule. What an incredible waste of time. I don't understand what happened here. Beware of this bank. I think it's reviews speak for it.
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April 2018 by Peter Jeong
Very nice and helpful
