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March 2024 by Karly Daisy
Fantastic experience- super easy to walk in - barely a wait - and the staff was kind, helpful, and efficient.
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February 2024 by Sydney Bedell
Nice and quick people! They also have a super cute office dog that you can pet!
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February 2024 by D M
This place claimed to have mailed my car tabs a month ago but now I'm skeptical. When I called to inquire about my missing tabs I was told I could pick them up. When I went to pick them up they said they didn't have them, then suggested I either didn't pay for my tabs or was at the wrong location, then claimed to have accidentally mailed my tabs despite the pick-up request and asked if I wanted to pay for a new set... ultimately they just printed new ones but it was an entirely unnecessary ordeal.
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February 2024 by Tim Crow
Always a fast trip and the staff are pleasant. Good people who are good at their jobs.
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February 2024 by Kelsey Bender
Always a great experience. Family owned. Convenient location in Ballard and on the bus line. Plus! Dog friendly we have brought our pup in while running errands and he always gets a treat ☺️
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January 2024 by Matt
They are closed this weekend and won’t open till 1/16. Someone should update the hours, even if they are just temporary
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January 2024 by Cory Miller
I went into the office to get the tabs for my vehicle because they were never mailed to me. Person there explained that they were returned to sender by the post office, and told me I could either go to the DOL downtown (the next day, since they were already closed, or pay $13.75 to have them replaced. I am not paying money for a mistake I didn't make. I paid for the sticker to put on my license plate, they should just be able to give me a new sticker. This is ridiculous. Never go to this location.
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January 2024 by Ryan Choi
Triple check what you are paying as there was an incompetent front desk personnel that would tax you twice. The person is so overconfident with a title certification in "51 STATES" that they would fail a simple plate registration in another state to charge you use tax again in Washington. Another DMV personnel in Shoreline and DOL Olympia noticed the obvious error by simply comparing the two title registration available on file. No idea why they have customer service requirement in their job application when its not followed.
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January 2024 by Aleksandar Maksimovic
Be careful paying with debit or credit card. You get charged a 10$ fee and they do not mention it. I only realized after I had paid. It’s ridiculous.
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January 2024 by D-y-l M
Worst staff ever DO NOT COME HERE. TERRIBLE BUSINESS
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December 2023 by Penny Hamilton
They immediately solved a problem we had been dealing with for MONTHS. Everyone was super nice and efficient. The line moved very quick.
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November 2023 by Adam White
Be careful having them mail your registration. Never received mine and they charge you $14 plus $2.50 credit card fee to get them. Also, don’t even bother calling or leaving a voicemail. They will not pick up which is kind of understandable since the place seems like a bit of a zoo.
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November 2023 by K. Steverson
The ladies here are awesome! I just moved from AZ and had some issues with my vehicle title. They were super helpful in figuring out how to remedy the problem and get my registration transferred.
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October 2023 by Evangelina Laufert
Horrible location. The most rude staff I have ever encountered. I visited this location on 10/11/23 and I left crying. There was a confusion with a bill of sale, they said it was gifted when it wasn’t and I couldn’t have it gifted again. I tried explaining it wasn’t gifted at first and they wouldn’t listen and said I had to pay 1300 dollars for a car I’ve been driving for years. The employees helping me were laughing behind my back as I was leaving. I have never felt so unheard and demeaned in an establishment before. Never come here
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October 2023 by Amita Rastogi
Excellent service. Annie was cheerful, kind and very helpful. We needed the title for our car updated today since we are planning to sell our car through CarMax. Even though we had the lien release from the financial institution, CarMax needed a ‘clean’ title. Annie worked with us and got us updated title papers within 15 min. We are so grateful. If we had done by mail it would have taken 6 wks or so. Thank you Annie. Thank you DMV for having such good service. I will strongly recommend this place for all your title needs.
