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January 2024 by David Castiglione
Excellent service and communication
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January 2024 by Nitansh P.
Went to Audi Seattle to purchase a used car and was shocked by the manager's treatment.I had nearly finalized all the details with my sales specialist and asked if I could speak with the manager for a couple of minutes. Instead of kindly talking to me, he assumed I wanted to negotiate on the price and literally humiliated me and my wife in front of his whole staff. This is the first time I am saw such a disrespectful and racist treatment from a car dealer.
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January 2024 by Thuong N.
recently bought a car here and Jay was amazing, and the customer service here is also amazing
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December 2023 by Ben Saitz
Great service center. Helpful people. All the little things
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December 2023 by Sharon Lee
Convenient, consistent and reliable service without up sells/hassles. Sam at Audi is helpful, thorough and great to work with.
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December 2023 by Deviprasad S V
Exceptional Experience with Francisco for My Audi Q3 2024 Purchase.From the moment I stepped into the dealership, I knew I was in good hands with Francisco. His expertise and passion for Audi vehicles were evident, making my decision to purchase the 2024 Audi Q3 an easy one.Francisco's approach is a perfect blend of professionalism and personal touch. He listened attentively to my needs and his knowledge about the car was impressive, especially the advancements in the 2024 model.He was patient, answering all our questions in detail and never rushing the process. His recommendations were spot on, helping me select the perfect model and providing a fair trade-in value for my Audi A4.The purchasing process was smooth and transparent. Francisco ensured that all paperwork was handled efficiently, and I was kept informed every step.
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December 2023 by Chris G.
We just leased our second Audi from Audi Seattle. That says a lot, considering that we live in Portland. Though it would have been much easier (and quicker) to utilize a local dealer, Tyler at Audi Seattle did a fantastic job of structuring the lease deal that worked best for us, and went out of his way to make the process as simple and pleasurable as possible. I would not hesitate to recommend Tyler or Audi Seattle to anyone who is in the market for a new Audi, even if it means driving several hours to get there.
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November 2023 by paul joseph b.
Our family has owned five Audis in the last ten years, four of the five were purchased at Audi Seattle, and all of them have been serviced by there. We've always received exceptional service. In the last year or so Sam has been our service advisor. He's amazing, very thorough, very professional, very efficient. We give both Sam and Audi Seattle the highest possible rating.
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October 2023 by John Storck
These people are consistently fantastic!
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October 2023 by Hannah C.
We recently purchased an Audi Q5 from Audi Seattle and it was the smoothest dealership experience we've ever had. Julian Pellerin, our salesperson, was incredibly friendly, knowledgable, and patient. He made sure we felt like valued customers and seemed to genuinely care about what he was selling. We particularly appreciated how they weren't pushy with trying to add on additional packages and how quickly we were able to purchase the car. Overall, a wonderful experience, and I would recommend going to Audi Seattle for any person looking for a pleasant and stress-free car buying experience.
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October 2023 by Alan H.
After this dealer provides such poor service and ignores services concerns for a car bought from them- they now refuse to service the car after receiving feedback that they don't like. So beware if you don't thank them for providing bad service you will be stuck with a lemon car and nowhere to service your vehicle. The car literally has tires that won't hold air at 15 months and this dealer refuses to service the car. You should not buy here. Audi corporate will be called immediately. Never mind that I drove 2 hours to get here and your appointment was set nearly a week ahead. You can provide service or you can buy the car back- not honoring your contract is not a choice.
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October 2023 by Anand D.
We had an excellent experience trading the 2006 Acura MDX with a 2019 Audi Q7 - very professional staff and zero pressure sales team - the pricing was excellent and reasonable. The staff is professional and personable. Working with Jamie Cheng was a great experience. Overall, the best dealership we have worked with in the last 10 years.
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October 2023 by l mena
We had to go to Audi Seattle after another Audi service center could not solve our problem after two visits and many months. I got to work with Tony A and he was so helpful. Listened to all my concerns, he was so kind and patient. He followed up with me afterwards and everything is in great shape now. They knew exactly what to do. I have a great deal of confidence in the service there and I will return in the future even though the drive is farther. Thank you!
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October 2023 by Chris Andersen
I have gone to the Tacoma Audi for my previous services. The wait time for an oil change ended up being 5+ hours! The customer service was horrible as well. I decided to try the Seattle Audi for my 60k maintenance. I was overwhelmed by the difference in wait time and customer service! Sam was awesome and my car was done in half the time! Seattle Audi is my new go to! Keep up the great work and thank you Sam!
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September 2023 by Soes H.
Thanks to Jamie Chen and Becky Simons, I had an excellent car buying experience at Audi Seattle. Over the years, we have been loyal Audi customers owning a Q5, a Q7 and we are on our second Q7 now. I really appreciate how Jamie factored in an Audi loyalty promotion to make sure we received the best deal on our car purchase. Jamie and Becky also made the car buying experience quick and efficient. I was amazed how I had the keys to our new car in less than one hour. I highly recommend working with Jamie and Becky! I look forward to working with them again in the future.
