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November 2023 by Cong Nie
The billing of the AT&T Wireless Family Plan is not transparent. We didn't receive the first bill until 2 months after the account was created, and the 2-month bill is extremely high (~$460). We had no choice but to take it as is given the sunken cost. Would like to post it here to share awareness.
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November 2023 by Shameless Love
If I can give this store zero stars, I absolutely would. The worst customer service experience. Marry or manny was rude, abrasive and passive aggressive for no reason you can tell he was sick and didn’t want to be there. He mentioned having Covid several times which confused me because I was trying to understand why he was even at work. So I mentioned, if you don’t wanna be here, you shouldn’t be here in his reply was the manager gave him Covid and just told him several moments before. My phone couldn’t be returned because the person on duty with Covid didn’t have the codes to make this return possible. He was rude and disrespectful and on my way out he told me God blessed you in a very condescending tone. not someone I will want to represent my business AT&T do better and get rid of people like THEM! 0/10
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September 2023 by KUSHAL TOPNANI
Leslie was really helpful and was able to resolve the issue very quickly. Overall fast and great service.
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September 2023 by M T
The only AT&T store I will go to for as long as I am alive. They go above and beyond with their customer service at this store. Not only are they super thorough and trying to get you the best deal they can give, they even offered us water bottles bc it was a hot day. How thoughtful right?? S/o to Leslie, Manny, and Brandon for making our experience smooth & painless. Thank you x million!!!
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September 2023 by Madeline Huse
Great staff at this location! Manny was really helpful when I went in the first time and got me set up to upgrade, unfortunately I was terrible at time management that day so I had to leave before ordering a new phone. When I went back today Leslie was kind enough to finish the transaction! They’re both excellent sales people and deserve a raise!!
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September 2023 by Claire Garabedian (DrClaireGarabedian)
Manny was SO helpful! He helped me change my SIM card out into a different phone. I really appreciate his great service and would go to AT&T again if I needed assistance. THANK YOU!
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June 2023 by Elizabeth Donahue
Manny helped me change my plan to one I could use while traveling to Europe. Manny was extremely kind, patient and great at getting the plan in place quickly! He is my hero! Thank you Manny!
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June 2023 by Leo P Walker Jr
Ashley and Brandon are the best! If you’re on defense with switching companies look no further! They will make you feel comfortable, take care of you, and answer any and all questions. Forever my favorite AT&T store!
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May 2023 by Elise Liska
We have been going to the Rainier store since they opened. So glad to have them in the neighborhood.Manny and Leslie are both fantastic.There is nothing that Manny cannot do! He's simply wonderful.Thank you very much!!Elise & James
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May 2023 by Mark Embry
Manny & Brandon were super helpful setting up my business line. I came in with a new streaming device and wanted to get a SIM card for it. They easily tackled the situation and I was in and out. I was also educated on the benefits of having a business acct.
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May 2023 by strawberry
Manny was super, super helpful! He’s super good at customer service, and was even cracking a few jokes. I enjoyed my experience with Manny and definitely recommend asking for him if you get the chance :3
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April 2023 by Charles Fedd
Best AT&T I’ve ever been to! If you looking to upgrade, get new service, or anything AT&T related go see Manny, Ashley, or Leslie. You can put your trust in them as they’re very transparent and will provide any and all information you need.
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April 2023 by Fred Quarnstrom
Ashley was great. She helped my 82 year old mind be able to transfer all my info onto a new phone. I would have been at a loss with out her help.
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February 2023 by Geraldine Rojales
Sean was amazing I walked in the store I wasn’t planning to buy any phones and walked out with four upgraded phones and a lower monthly bill. Manny was super helpful too! Highly recommend this store and look for these two. They got me the best rates and promos available at AT&T.
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February 2023 by Jeff Kent
This is the absolute BEST AT&T store, and overall retailer, that I have dealt with in years! Both Manny & Brandon were so patient and helpful with me with this large purchase and upgrade. And Brandon had been awesome on the phone with with me at least 3 times prior to todays in store interaction. 5 Star, Bravo!!! Thank you fellas & thank you AT&T!!!
