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March 2024 by Jason Gore
Store frequently has half their shelves empty and is frequently out of whole categories of items. When I asked the customer service rep (apologetically, I might add, since I know it's not under their control) about it his response was "People buy stuff".If anybody should be able to deal with stock issues most responsively, it's Amazon, a company that knows EXACTLY what you took and what is on their shelves.9/24 Holy cow, this store has gotten even WORSE. The entire staples aisle of dairy and eggs is frequently EIGHTY percent empty now. The only eggs present are $12 a dozen. We're not even going to bother visiting this store anymore, it's inexcusable. Now we just walk to QFC and get the same core staples that QFC NEVER has a problem keeping in stock.
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March 2024 by Maren Rushton
Once we got the app working (change country) shopping was easy. Staff is welcoming and super helpful. 4 stars only as quite a few products were sold out, chilled isles and deli.
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March 2024 by Dustin Rowland
Half of the store shelves are almost always empty. I end up making another trip to a second store to get what I need. Plus what they do have in the produce section is mostly in bulk. I am single and live in a small apartment in the neighborhood. I don’t need a 3lb bag of potatoes! But it’s the only choice here. Whoever stocks this store needs to pay more attention to the demographics of this neighborhood.
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March 2024 by Ryan Short
The few employees working here are rude and can’t be bothered with any kind of human interaction. And the goods aren’t good enough or cheap enough to justify attitude. What a terrible store.
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March 2024 by Beena Patel
Never has it’s shelves stocked
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February 2024 by Jaime Mccampbell
There's something I just love about filling my bag and walking out. The doughnuts are my favorite, sitting all fresh calling my name as I walk through the doors. Great selection. Love the produce, so fresh and pretty. Love the pricing, but do check your account when get home to ensure they charged you for the right items.
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February 2024 by Cyrus Morales
I come in here often because shopping here is quick and easy. Though it may be a bit smaller in size, it does have what you would most likely be looking for.
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February 2024 by R C
Super helpful and friendly staff!
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January 2024 by IvyO
It's a grocery store. All grocery stores have some plant-based items. That doesn't mean all grocery stores belong on Happy Cow.
Updated from previous review on 2024-01-11
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December 2023 by John Bartiromo
Lost on this new store I was helped by Tom T. He was amazing - some people just know how to treat customers. My first time in an Amazon grocery store and have to say it was a great experience....thank you Tom!! Kudos!
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December 2023 by josh brzoznowski
convenient for returns. for groceries, I've been here twice. the first time they didn't have anything I was looking for and the second I was massively overcharged for wine (it was taxed as spirits, so $$$$$). took hours for the receipt to be sent to me and over a week of on calls and emailing and chatting and explaining to a dozen people what the issue was. eventually, they just refunded the whole transaction, because there was no one in the store that could remedy it and everyone I interacted with was so far detached from the ground-level in-store reality (conceptually as well as geographically... some people were overseas) that not a single person understood the issue. it's so weird to me that amazon does a B+ job with e-commerce but can't find a single nerd out there to get their physical locations figured out.
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November 2023 by Jake Davis
Great grocery store with a great location. The check in process is smooth and efficient using the Amazon app and with no checkout process, you can get in and out very quickly.
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September 2023 by Victoria H
This review is for the parking at this Amazon Fresh location. The parking system is absolutely atrocious and a complete nightmare.I have never been to a parking garage where you have to dial in and dial out. It is absolutely ridiculous. The problem is is that there is NO RECEPTION FOR YOUR PHONE in that garage. You have to leave your car at the gate and go outside to even get a phone signal, and even then it doesn’t work!So beware if you plan to use the parking. They used to use a paper ticketing system and it was wonderful, but this is horrible.With Amazon being as “customer obsessed” as they are, I’m not sure why they put up with this and put their customers through this horrific nightmare!
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September 2023 by Naomi Branstetter
I loved this place for the convenience and because it had remarkably good prices. I actually thought, silly me, that Amazon was "giving back" to the Seattle community by creating affordable groceries. It's obvious now that it was a ruse to get folks into the store. They've now jacked all the prices up to more than the QFC a block away so my love affair with this store had ended. I don't know how I thought Amazon would ever do anything out of the goodness of their heart. ?
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July 2023 by Sylvester Konno
The staff of this grocery store was amazing. He was very helpful with my mom last week. She was 70-years old and most of the time she had a hard time getting some stuff above the shelf. The good staff assisted her the whole time. He even helped my mom chose the best milk and meat for her. Thanks, guys!
