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January 2024 by Tony Motz
I do not like the guilt-trip of asking for a tip at a drive-thru when that is absolutely not a cultural norm! What am I tipping for??? Handing the bag through the window??? It adds insult to injury when they screw up my very simple order, which happens 50-75% of the time.I *want* to like this place, because the food itself is tasty and fresh, but the consistent quality problems are difficult to overlook. The problem is clearly with management, because the quality problems are consistent no matter what time of day or shift I've hit, throughout over 2 years of patronage. I've just gradually stopped going at all, despite living < 5 minutes away, because I know A) I'm going to feel weird about the tip and B) whether I decide to tip or not, my order will be wrong anyway.
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January 2024 by philip sanfiorenzo
awesome food and service.
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January 2024 by Sean Miller
Food was soggy and didn’t have much taste. We were excited to try, will not be going
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December 2023 by John Spear
Still the best burger for the price. Also enjoy that they have a real salad that is just as fresh.Love having food that tastes great, but is also fast.Vegetarian options: Salads are fresh and tasty.
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November 2023 by Brandon Grossman
Ordered two Double Chars with cheese, lettuce wrapped, sub raw onions with mayo on the side and mustard and pickles. What I got was one single char with extra mayo on it, grilled onions no mustard and no pickles. I also got one double char with extra mayo, extra tomatoes and no mustard or pickles. Both had so much mayo we had to throw away most of the lettuce. At least the onion rings were edible although soggy. Their ranch also has bacon bits in it now which the menu does not mention. This is not the first time they have messed up our order. Gave them a second chance because everyone deserves one. Never again. Waste of time and money. Do yourself a favor and order from somewhere else.
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November 2023 by Jack Stickney
I've had multiple poor experiences here now, with excessively long wait times. Tonight tops the cake and will be my last time visiting. I waited 34 minutes for a burger, fries, and a shake. 34 minutes.... Upon finally receiving my order and getting to my car, I opened the bag and was given the completely wrong order. I'd be surprised if this location sticks around. I certainly will not be back.
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November 2023 by Jimmy James
I came in an ordered two char burgers combos at the drive thru. I kid you not i waited up to 20 minutes… in a drive thru!! You would think you at least you got the food right? No I was missing a whole burger and fry. Seriously?
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November 2023 by Jack S.
I've had multiple poor experiences here now, with excessively long wait times. Tonight tops the cake and will be my last time visiting. I waited 34 minutes for a burger, fries, and a shake. 34 minutes.... Upon finally receiving my order and getting to my car, I opened the bag and was given the completely wrong order. I'd be surprised if this location sticks around. I certainly will not be back.
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October 2023 by Benjamin Bruggeman
Sorry for the bad review, but I spent more money on gas sitting in the drive through then how much I actually spent on a really expensive pineapple chicken burger…. Not happy about spending 23 minuets behind 4 cars…. :( won’t be coming back and that’s sad to say when I live in Sammamish…
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October 2023 by Chris Nichols
Relatively ok, but way too expensive for the product.The chicken wasn't very good, and hamburgers are just okay. Employees are friendly. I'd honestly prefer a good Carl's Jr. or Arby's over this.
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October 2023 by Hamza Abdiaziz
I’ve been coming here a lot recently and Umm I’m a Muslim and I asked for the teriyakiChar burger, instead I was given the Korean bbq burger which is new and guess what it’s has…. pork. Like really? do better.
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September 2023 by Jen Graves
Moved here last summer and have been here 4 times. 3 times the drive through employees used a stuffed animal to beg me for a tip before giving me my order that I later found out was missing something when I got home. Tonight I waited in the drive through line for 15-20 minutes only to learn the drive through employee got my order wrong again, even though I repeated it to him 3 times. Drive to McDonald’s across the street. The food at this location isn’t worth the trouble.
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September 2023 by Terrill Sarter
Had the BBQ bacon burger and fries, with tip it was touching 20 dollars. Burger was good, and I liked it, but the fries were hard. I assume that they were cooked before, not used, and cooked again when I ordered. They were hard and kind of brittle to eat. Terrible. Waste might be terrible too, but toss the old fries and make new. You guys charge too much to be so cheap over French fries.If I come back I'll review my post if the fries don't totally suck.
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July 2023 by Natalie Frank
The food is top-notch for a fast food environment. Really good burger.
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July 2023 by Jenny J.
Location:Location is convenient - where the old Jack in the Box used to be and is in central Sammamish, near Safeway. They have a Drive Thru and dining area and the indoor dining area looked nice. Food: Food overall was OK- not the greatest burger I had but was still decent. However, they forgot to add in two of our fries so we did a pickup order and after we got home, realized it was missing and had to go back and wait a while to get the missing fries. The Drive Thru line moved slowly, and I was able to get the pickup order faster and get out while the last car in the drive thru still didn't move. I had the 'tropical tea' that tasted very very watered down so it didn't even taste like tea. Service: The workers seemed friendly but you would have to wait a while before being able to talk to someone. Price: Not too cheap but not too expensive. Hours: One big pro to this place is that they're open till 10 pm (or 11 pm on weekends) whereas other places seem to close early so when you're hungry late at night it's one of the few options available.
