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February 2024 by Nicholas A.
Not bad; most of the staff is chill and will work with you on things like GoodRX and other issues. They make the occasional mistake; but that's mostly new hires that pick it up fairly quickly. The one thing I'd mention is one of the newer pharmacists (the people in actual lab coats) is terrible; super rude and makes me feel like I'm "drug seeking" (lol). I just try to avoid her working hours; the other ones are all solid.
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February 2024 by Ashley Beveridge
Came in real quick for a purchase and had a white middle aged “man” that had very bad customer service. I wouldn’t put him in the front of the store for customers. Maybe in the back and at the midnight shift restocking shelves so he doesn’t interfere with customers.2/10/2024 12:33 cashier #51880576’
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February 2024 by Defenestratus
Truth be told, I've only filled an Rx here once if only because they're generally cheaper elsewhere, particularly when using a third-party app like GoodRx. What I do like and appreciate are the occasional deep discounts (up to 90% off) on closeout merchandise, namely seasonal items. There is also a general discount shelf (50-75% off) on the right end of the store, but it's hit-and-miss because regular prices aren't shown from which to determine the discounted price. New to the store is a self-checkout, quite convenient because staff are often busy restocking shelves, reassembling shelves, or helping others. Overall, this is my favorite Rite-Aid in the area. If you can't find what you want here, there's also QFC nearby (albeit with no pharmacy).
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December 2023 by Robert Bart
Feels like a trip to the DMV
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November 2023 by Sherri Alma
So scarce with everything
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October 2023 by Ben Parino
Kyle is the nicest and most knowledgeable associate at the pine lake rite aid. Thank you Kyle!!!
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October 2023 by ttnono gahwee
Extremely slow pace. Dropped my prescription off Friday came to pick it up Monday and it still wasn’t ready.
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September 2023 by Chase Costello
It’s always the runaround here. Absolute joke. Who manages this hot mess? Seriously ?Hey Rite Aid (Owner) auto responder.No, I won’t call your 1-800 number to discuss your poor run pharmacy. I’ll just take my business down the street.
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September 2023 by Sara Cook
I don’t really shop here very often. Every once in a while I might go in to get one thing if I need it in a pinch.. I usually just walk out because I didn’t find it. I have gone in twice now.. saw merchandise on the shelf with a clearance sign… when I would go and purchase the item, it comes up as regular price. I have had the cashier or manager argue with me, act aggressive and very rude! I have been in customer service for over 25 years, in my experience if a customer sees a sign that says it a certain price, you honor that! Then you adjust the sign or merchandise correctly. You don’t argue with the customer! The employees need better training especially in customer service and how retail works.
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September 2023 by Sean Johnsrud
I use Rite Aid at 3066 Issaquah-Pine Lake Rd SE, Sammamish, WA 98075 frequently. I really like the store's selection, pharmacy, convenient location and cleanliness. I hope it stays in business!
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July 2023 by KN Yurk
place is convenient, employees and managers are helpful and knowledgable. Stock is back up to where it was prior to rona and as expected. prices seem fair and overall it is an easy place to shop.
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July 2023 by andy zah
The assistant manager kicked me out just for looking at colognes.When i asked her what I did, she just told me to leave. She has also been racist to my friends in the past and makes false accusations of my friends stealing. Terrible customer service and I have had problems here in the past. Truly dissapointing. She was also very disrespectful and kept falsely accusing me of things I didnt do. Very mean worker and horrible experience
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July 2023 by chaitanya vs
I have filled my prescriptions here for 10 years. Lately the service levels have tanked.In short, they told me 20 minutes to fill a generic prescription which is very common, and took 2 days, with no updates.Also, The pharmacist who took my (refill) order was unprofessional. She never stopped by the drop off counter, but kept walking around asking me questions. As we both had masks on, conversation was difficult and she almost gave me someone else’s prescription. When she finally found me, she busily said that she will fill it and walked off. I kept waiting thinking she mwill come back, and she did but continued to work on the computer. Finally another person who was standing right there told me I’d have to wait 20 min.I waited one hour while people who came after me got their meds. Finally I pestered the pickup counter and they said they would page me when the prescription was ready.The phone call came 2 days later.In the meantime I transferred my prescription to Costco and got my meds in 10 minutes.
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July 2023 by xxLordXx7663
The assistant manager kicked me out just for looking at colognes.When i asked her what I did, she just told me to leave. She has also been racist to my friends in the past and makes false accusations of my friends stealing. Terrible customer service and I have had problems here in the past. Truly dissapointing. She was also very disrespectful and kept falsely accusing me of things I didnt do. Very mean worker and horrible experience
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July 2023 by michael zygmunt
Blonde girl at the desk was extremely nice and helpful. Haven’t gotten a genuine greeting when I walk into a drug store in so long. Very refreshing
