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November 2023 by Sue B.
Outstanding service and skills. Geoff found things that needed repair that no other car repair shop did. Top notch and very nice too.
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November 2023 by Lei G
Very nice person & staff. Highly recommended if you live nearby.
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October 2023 by B A.
A great and convenient place on the plateau to have your car serviced. Geoff took care of me dropping off the car in 5 mins (with one short form to fill as a first-timer.) His team did a 60K-mile check-up on my car and found that the rear brake pads needed replacement. Both jobs were done on the same day at a reasonable price. I value his honesty as he could have said that I needed both front and rear brakes done and I wouldn't have been any wiser.A week later, I got my tires changed at Costco. Costco said that they had problem putting my lug nuts back and that I needed to have a mechanic check the lug nuts/studs. Geoff helped me fix them the next day without charging me an extra dime. This is what I call great service!Plateau Motors has just become my go-to for all future car services.
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August 2023 by Saba Jhaveri
Came to Plateau motors for diagnostic work-up for the passenger airbag light that would not go off no matter how much trouble shooting I did at home. Geoff gave me a fair price, much less than the dealership, and did a thorough evaluation-- even spent the time reviewing the findings with me. The problem was easily fixed through the diagnostic process (some disconnected sensors). I appreciate his honestly, detail oriented work, and will be back in the future.
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August 2023 by Patrick C.
My kid's 2003 Honda Accord had the general maintenance light come on. Made an appointment for next day. Hoping for no major issues. Turns out very little oil was left, despite topping off the oil almost a month ago. We are guessing the car is now burning oil. Now have to watch the oil level closely. Very fast and reasonable charges for diagnostic and oil change. Highly recommend.
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April 2023 by Cara Shaw
Geoff is one of those people who you need to have in your back pocket when the need arises. He is honest, dependable and trustworthy. A fantastic mechanic.
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February 2023 by Andrew Cramer
Awesome I always go here! From stellar customer service & professional management I have no complaints and will come back.
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January 2023 by Will S.
I have had multiple cars in to see Jeff/Plateau Motors. Both my wife and my car, my daughters cars, and a relative I have referred to Jeff. There are several instances where he was so helpful on either advice and recommendations. Never has he recommended something that did not really need to be done and just gave us an honest opinion. Example. We were getting transmission fluid changed by an oil change place. They noted there was something that gave them suspicion on the transmission and thought we should have it looked at. Brought to Plateau Motors, nothing was really wrong, and Jeff just changed the transmission oil for us. We easily could have been told it needed a new transmission and would not have known any better. I have 1 or two other instances where I could have been charged more, but Jeff just stated what was needed and that was that. Fast and efficient, and appointment lead time is usually pretty quick. They do great work with a smile.
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January 2023 by John
I went in today and simply asked if they could please check my tire pressure. The man behind the counter complained and tried guilt-tripping me by saying that they would have to open their door and they would lose all their heat. No Christmas spirit to be found here, their doors are kept closed. I definitely won't be taking my business here, and I'll spread the word that there are many other places happy to take care of their customers.
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December 2022 by Douglas C.
Sent my car twice here once to replace a defective coil and second for a 120K service. For the first coil replacement Geoff actually offered an option to replace a single coil where others insisted to replace all. Truly appreciate the advice for a lower cost option and also transparent about the risk. The second visit was a major service that I sent before Thanksgiving without an appointment. I was anticipating a few days to a week since I expected a long back log. Instead I got my car in 2 days and Geoff was actually embarrassed it took that long when he was a man short for the week. Paid my bills and went for dinner when I got called an hour later. Initially I was worried but it was Geoff letting me know that he overcharged me $120 because I he keyed in a wrong line, can't recall the detail. The honesty is so refreshing especially after bouncing around a few places over the years. I wished I had stopped by here earlier! This has now become my go to place for car service.
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December 2022 by Cornell Amaya
We have been bringing our cars to Geoff since the mid 90s. He lives in our Sammamish community and has always been caring and honest regarding our auto repair needs. He is the true essence of an upstanding local business owner and we are fortunate to have him here helping to make our community a special place to live.Services: Oil change
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October 2022 by Jason Randall
These guys are very trustworthy and honest. I have taken 2 vehicles (my childrens) here for repairs and diagnosis of issues and am extremely happy with Jeff and his team!The owner is on-site daily and wrenches on vehicles himself.I was referred to these guys by 2 other friends that had the same experience as well.Great shop! I will always take my vehicles here to get services in the future.The people here are good humans, with great pricing.It seems you don't find that very often these days from a mechanic shop. This place is excellent.
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July 2022 by Midge Marie - The Psychic Poet
Highly recommend!!Did not try to swindle me or up charge me in any way. Geoff was very polite and professional. He told me I could call him if I had any questions which I really appreciated. The overall price was extremely reasonable which I also really appreciated. Can’t recommend them enough !Service: Oil change
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July 2022 by Ashton VanZant
Geoff and his team are top notch!Always work to get my cars done in a timely manner and they always do great work!!
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July 2022 by Brendon Stewart
Honest repair shop. Jeff and his team have helped me out multiple times and always provide transparent and honest feedback to customers