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“Our onboarding to Redmond Self Storage was professional, helpful and pleasant. The young lady we worked was all aces and extremely helpful. We could not ask for a better experience.”
“Navia (Manager) handled our storage needs with
efficiency and cost effective care.
Her level of unparalleled professional excellence is to be commended .
Respectfully and Appreciatively,
Satisfied client.
Todd Brenden”
“Storage One on 4th was awesome, convenient, clean, safe, secure and staffed by some of the most professional, courtesy and knowledgable employees. Brittany in particular was the most helpful to us and although ours was only a short rental the entire experience was awesome and I highly recommend. Storage One on 4th.”
“Mike worked with me while switching units and was incredibly helpful, beyond my imagination. I was in a tough position to make payment, and Mike was more than willing to help with some promos and through other alleys, no questions asked. He’s the type of man who would feed the homeless in his personal time - I can see it in his eyes and how he treated me. Thank you for your help Mike. The world needs more people like you. Wishing your kind soul the best.
-Chris”
“Cork was super helpful, knowledgeable, and friendly! I had zero issues making my reservation, and picking up the truck. Thank you for the excellent customer service!”
“Took my work truck in for service. Called a head, brought it in, told them the problem. They immediately came out and fixed it within 20 minutes. Excellent service.”
“Love this smaller storage place. They take care of your item to ensure it is properly stored and kind enough to check on it if you haven't had time to visit the grounds in a while.”
10:30AM - 5:30PM
18024 Redmond Way, Redmond
Truck Rentals
“It was my first experience with u-haul and I was quite stressed and uncertain how it suppose to work, not mentioning not being regular to drive a big car. The staff were extra friendly and helpful, while it's not even their direct \ main business there.Specifically, I would like to mention Richard who was who has helped me a lot by answering my first timer, inexperienced customer questions.Basically, most of the info \ actions could be done directly on u-haul web site, but it significantly reduced my stress level to be able to raise my questions in person with a customer oriented fellowThank you”
“It's amazing how much a good interaction at a store can make your day better. The two people running the desk at this U-Haul, Brittany and Jeremiah, made the entire experience chill and enjoyable. From the moment I called to reserve a truck, to renting it, and then returning it, I got a glint of excitement to talk with that crew again. I have been forced to move alot as of late and the experience is never a good time, but I actually didn't dread every second of it, thanks to them. If you have to move in or around the Renton, WA area, I don't think you could find a better pair to talk with and get a truck from.Not only was the business interaction great, but I can tell that Brittany and Jeremiah are genuinely good people. Truly the best truck rental experience. Which is not a phrase I'm sure gets said often but it is the truth!”
“I literally called around 25 places in bellevue, Redmond and Kirkland trying to find propane for my motorhome. The gentleman I spoke to here said yeah we have propane I'll just have to move a few U-Hauls to get your back there and fill you up, and I extremely appreciated how accommodating and helpful he was instead of just saying sorry can't get your 25 foot motorhome in here to fill it with propane. Like most of the other U-Haul dealers I called.”
“I had a great experience with this location. Though I forgot his name, the attendant was an extremely nice and efficient person, he was very quick and straightforward with going through and helping me with the process of renting a pickup truck. I would highly recommend this location and their services, they did a great job and were very helpful.”
10AM - 5:30PM
23060 NE 102nd St, Redmond
Truck Rentals
“Rented a 10' truck to move, estimated 10 miles for the move. Went 12 miles. Stayed within budget. Will use again if necessary. Only a couple of blocks away.”
“I was very impressed by the efficient, and pleasant help I received at this Issaquah Highlands U-Haul. Three people helped me at different points of a stressful move and their professionalism combined with warmth made a big difference, and I really appreciate it. The stellar customer service award (in my mind, anyway!) goes to Navia, Amberly, and McKenzie. Thanks to them, and to U-Haul.”
“Fast and friendly truck rental. The 16' truck had more than enough room for a 2 bedroom condo. Renting a truck from here was probably the easiest part of my move. Would definitely rent a truck from here again if needed.”
“The young gentleman at the counter (I wish I chit his name) was so awesome!! He was honest and really put in so much effort helping us with our hitch etc. At one point he even called their tech to come assist. The Tech Rich was amazing as well!! He drove in on his time off to also help troubleshoot and assist us with the trailer. The wiring for our hitch connection was hidden and he did not stop looking for the wiring and making sure we were able to leave with the rental we came for!! It was such an awesome exchange and the feeling that we knew we would be taken care of is priceless!! These two men are a top notch team!!!”
9AM - 5:30PM
6011 E Lake Sammamish Pkwy SE, Issaquah
Truck Rentals
“I'm not sure how excited anyone can get about a moving truck.... but we had solid service and no issues with our trucks (we rented here 3 separate times). We recently did a move from the east aide of Cascades to the West. This is hands down the best place we found going east of Seattle, unless you want/need to drive all the way to Yakima or Spokane.”
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“Finding a storage unit that fits my needs for space and price was easy at Plateau Heated Storage. The help to understand how to access the unit using the code and the lock was very much appreciated. Very pleasant to work with in my struggle to relocate some things I want to keep secure.”