“Agree 5 stars are not enough Just wanted to put a shout out to the Les swab in Centralia Wa for the win ? on the best customer service today they found one of my rear shock brackets bent while changing out my shocks was able to bend back the steel for the shock to fit ?”
“So...
My brother, who lives in Portland, sold his SUV to my sister, who lives in Walla Walla. We have shop the local Chehalis Les Schwab for 33 years+.
My sister was having issues with the SUV battery my brother had purchased from LS. Between them, they had lost the paper work. My brother could not remember when he had purchased the battery.
I called Chehalis LS, where Mason answered. I explained the issue to him. In less than 5 minutes, he looked up the history and gave me all the answers I needed.
One of the nice things about a national business is this type of information.
In no time, my sister had her new battery!”
“Came in for oil change. They shuttled me back to my place and picked me back up once everything was done. Couldn't have asked for more. Well played Auto Tech, well played.”