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August 2024 by When? What?
Simply an amazing place
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January 2024 by leeanna galloway
Was looking at a car for my sister. Always helpful and friendly.
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June 2023 by B B.
talked to them about a trade car for car for a couple days told them I'll be there at a certain time they was cool with it I drove 1hr 15mins hauling my car got 15mins away and owner called and said they sold it pos business ppl imo and if a man word ain't shit then that man ain't shit
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February 2023 by James
Over the last 7 years I've bought 4 vehicles from JMJ Auto. All 4 of the vehicles that I purchased ended up having problems within a mild to moderate amount of time after purchase. A Subaru forester 2007 with an over heating problem, Mercury Mountaineer with a window motor problem as well as door latches seizing up, ford expedition with transmission problems, and a f150 that developed a manifold leak and failed turbo. After about 2 years of driving this f150 a manifold leak with a failed turbo developed. I don't blame the shop for the failure of the manifold or turbo, but it is discouraging to think that every vehicle driven gently with regular maintenance has developed problems. In the beginning, approaching the shop with questions about repairs typically went smoothly, but over the years the mechanics seemed to get short or annoyed with questions about diagnostics. This could have been due to the amount of work they had. I had to get a radiator fixed on my van. One mechanic told me the job would take 2 hours. When I came to pick it up I asked a separate mechanic how long the job took, and that mechanic told me it took x 1 hour to fix. I went and talked to the other mechanic that gave me the original quote, and he told me that it had taken x 2 hours. I told him that the other mechanic he was working with told me that the job only took x 1 hour. after this discussion he only charged me for 1 hour, however if I hadn't had this conversation with the other mechanic I would have been double charged on labor. Every vehicle I purchased from JMJ was set at over the blue book value. JMJ sets the price of their vehicles by NADA guidelines, however other dealerships I have went through were willing sell their vehicles at KBB value or lower. Problems that arose with my vehicles right off of the lot (which believe me this has happened) the shop was good about fixing for the cost of the part and no added labor which was nice.
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February 2022 by James S.
Over the last 7 years I've bought 4 vehicles from JMJ auto. All 4 of them have ended up having problems that need repaired. Subaru Forester 2007-overheating problem, Mercury mountaineer-window motor problem, door latches seizing up, Ford Expedition-transmission problems, $20,000 Ford F-150 2013-manifold leak/failed turbo. The mechanic at the shop was nice about helping me diagnose a few check engine lights. Unfortunately after about two years of owning the truck, one of the turbos started to fail and a manifold leak developed. Every time I approached the shop to try and get this figured out, the lead mechanic seemed short/annoyed with me on trying to get this fixed. I'm sure he had a lot of work going, and that was probably the case. This ended up being a 5,000 fix at another mechanic. For every vehicle I purchased I paid over the blue book value on the vehicle. This company goes off of NANDA ratings which runs a little higher than KBB. I paid relatively higher interest rates on the vehicles I purchased. The front office staff is really organized and helpful with purchases, payments, and getting things addressed if you notice problems a few miles down the road that end up appearing.
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February 2022 by Joseph Deguise
A+ Service & Super Fast! Highly recommend.
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September 2021 by Alexa Felitz
Very kind and helpful. They are very honest people which is very valuable
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August 2021 by Matt Sexsmith
Great people to do business with!
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March 2021 by alexa black
Very kind and helpful. They are very honest people which is very valuable
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November 2020 by Jacki Jensen
they work on it every time I have an issue they're very polite professional and efficient thank you very good job I'm very pleased with them
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September 2020 by Linda Goolsby
Friendly
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March 2020 by Kenneth Bonomi
Great people
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March 2020 by Stephanie Beard
Not very helpful kinda danced around the questions I was asking instead of answering honestly
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February 2020 by Debra Seabolt
It went straight to an answering machine and I never got a reply I could be sitting on the side of the road dead by now.
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November 2019 by merideth dennis
Love working with Joel!!!!
