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December 2023 by Renee I.
HUGE WOW! FACTORI dropped my car off for an oil change and not only did they take me to work, but delivered my car back to me 2 1/2 hours sooner than promised. Oil change was completed.....PLUS complimentary yearly maintenance and reliability inspection (with ACTUAL pics of my car), the tire pressure was corrected and they let me know my battery was getting low. I COMPLETELY trust and recommend Auto Tech Services !! Thank you
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November 2023 by Maria Whearty
We were not a fan of Heidi. She seemed unknowledgeable and her communication was not the kindest. She seemed frantic and pushy. Also her text etiquette was quite rude. We've been there before, but our experience with her this time was off putting. I don't know if we will be back.
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November 2023 by Ruth Baker
JT was so great. Didn’t try to talk me into putting money into the car. He even told me if it was his car he wouldn’t fix it. It’s just not worth the cost. Very honest and now I will take the money not spent on an older car and get myself something better. I would definitely recommend them. Thank you JT for being honest with me.
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November 2023 by Stanley H.
i had auto tech put in a clutch on my 09 dodge diesel they did a horrible job and charged crazy prices. first time I hauled with it, about 30 miles in trying to shift was really hard so I turned around while I was turning around trying to get going the clutch smoked. brought the truck back and they said the master cylinder went out. they said since they didnt change it they were not going to warranty it. I paid 5k for all new clutch and they should have replaced everything for that price. I will never let them touch my vehicles again. they're over priced and do shitty work. I'm taking my truck to Billy bobs off road, they are doing the hole job for less then half of what auto tech charged me. do yourself a favor and stay away from auto tech
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October 2023 by Jessica M
Auto Tech was awesome! They came highly recommend by multiple friends and I’m glad I went to them. They treated me fairly and explained everything that was going on with my car. Heidi is super friendly and TJ made working with them super easy and flexible. I’ll happily drive from Olympia to Auto Tech in Rochester for my car repair needs! Thank you Auto Tech!!!Service: Steering & suspension replacement
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October 2023 by SD
From start to finish my experience at Auto Tech in Rochester was fantastic! Heidi and her front staff are inviting and friendly! They treated each customer that walked in with kindness and were attentive to everyone’s needs. Highly recommended Heidi and her team at Auto Tech in Rochester.Service: Oil change
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October 2023 by Andrew Cavanaugh
Appointment process was easy. Provided easy check in, great customer service, and provided a oil change in a timely fashion, no extras, no hard sell for upgrades and extras. Will definitely return.Loved the positive, friendly experience.Service: Oil change
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September 2023 by Julia
Excellent service team. Ready when promised. My 17 year old hybrid SUV drives like she’s brand new again. Many thanks!Services: Air & cabin filter replacement
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September 2023 by Tyler Sniffin
First time client; needed my tire patched/filled up and JT took great care of me! Come see the Auto Tech team for ANY and ALL of your vehicle needs. Thank you JT!Service: Tires
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September 2023 by Ralph Wyman
Awesome! Make you feel like your family And the bonus! They do outstanding work. Just a great positive experience.Thank youService: Transmission
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September 2023 by Mary Fry
I took my car in for an oil change today and in no time at all they had it completed. I waited in the lobby while they worked on it and the staff were very friendly and courteous. I would highly recommend using Auto Tech for any auto issues you have.Thanks to the tech that completed my oil change.Sincerely,Mary FryServices: General repairs & maintenance
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August 2023 by Lynne Petersen
I dropped my car off on a Tuesday to replace the window regulator and, after diagnosed, the rear wheel sensors, which was literally a code that they read. After getting the parts Tuesday afternoon, they let my car sit all day Wednesday and Thursday, to find out Friday morning that they have the wrong parts. I was told it would be done Tuesday, Wednesday at the latest. I tell them that irregardless of what gets done, I have to pick my vehicle up by that afternoon, Friday.So then this is the first time that I was offered a loaner car! I was in contact with them every day, sometimes multiple times. They then scramble to get it done that day.Now, the cost. They were nice enough to take some $$ off my already exorbitantly high bill, making it just under $1000 for a window regulator and two rear wheel sensors.I'm 50, have had many, many cars, many that I've had to take to a shop and I have not ever had a worse experience, honestly. They have such good reviews that it's even more disappointing because I wanted to like and trust them.The guy laughed off the issues they had with my vehicle as I was paying. I would give them zero stars if I could.
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August 2023 by Caleb A. Schaefer
The team was extremely friendly and efficient with no surprises! And I had a nice conversation with Josiah about camping when he dropped me off in the courtesy shuttle. Highly recommend Auto Tech Services for all your automotive service needs.Service: Oil change
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July 2023 by Billie Smith
We were on our way to Idaho for a fishing trip when our RV had a few check engine lights come on. We were told we needed a dealership to look at it but none were open. We were able to be taken in by Auto Tech. They were very helpful and quick to get us back on the road.
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July 2023 by Kevin Hansen
We had a nail in our truck tire. They looked at it in the morning said they could fix it, we made an appointment for the afternoon all set by 2:00.
