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April 2024 by Cearra Brown
My dad had come into to get a battery here for his car. He gave them the correct information for the make, model, and year and received the wrong battery. When coming back to return the battery (which is brand new and never was placed in his car) to swap out for the correct one they said they would not return it because as soon as it leaves the shop it is used. So I have to go to another Nappa a hour away to return and get the correct one.
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December 2022 by Steve Boyer
Very helpfull .
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November 2022 by Gary Palmer
More then helpful staff at this location. I would definitely go back if I was in the area.
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September 2022 by al allan
They had what I needed
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June 2022 by E Rogers
Friendly service. Comparable prices. Enough room for a tractor/trailer to easily get in and out.
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February 2022 by Mer J.
One time my check engine light came on when I was driving down the freeway and this was the closest automotive store. I stopped to use their diagnostics and the man at the desk told me it was $5 or I had to buy some thing from the store. Turns out my gas cap was only loose, I bought a new gas cap and returned it at the next Napa.
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October 2021 by Shawn
Good place to get car parts in ritzville
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October 2021 by Raymond Strack
Saved my butt , nice people .
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July 2021 by Wanda Staley
Had just what we needed.
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July 2021 by Tim S.
THIS GUY WASNT EVEN OPEN AND HELPED ME OUT! (See my review of les scwab accross the street from my hero). I was stranded! I had no help, Les Schwabs had told me they COULD help get me on my way but they WOULDN'T! The truck was donated to a charity I was tapped to deliver it and it had broken down. I had to get a ride into SPOKANE WASHINGTON to get tires and a carburetor but I needed some odds and ends (adapter plate especially) and Ritzvilles Napa autoparts was stocking shelves and could've sent me away but they helped me find what I needed and got me going! Maybe teach the morons at Les Schwab a little about real customer service? They tout it on their website but I can tell you first hand they don't deliver! YOU DO MY FRIEND!
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June 2021 by Tyler Sweat
Amazing service and help. Great store
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June 2021 by Michael Olmstead
Helpful staff
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May 2021 by Will White
Ling wait very limited parts
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May 2021 by Crystal Blake
Friendly staff but still had tk go to Spokane for part needed to get my van running again
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January 2021 by RainieBug82 Thompson
Always nice to stop in and get help from the locals! Thanks boys!!
