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April 2024 by Abigail
Tami S went above and beyond for our family. We had to down size abruptly and when calling with questions she was knowledgeable and kind. She was very kind to us in person as well at the facility. I was looking at different storage rentals but what sealed the deal for us was Tami and her kindness.
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April 2024 by Rosie Baker
Brian was great! Professional and courteous. Trying to help resolve an issue and going above and beyond to do so. Thank you Brian!
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January 2024 by Sharon Spellman
Don't waste your time or money. The increase the monthly rates every month. And when questioned about it, the says its the big wigs regulating the prices. TOO MUCH MONEY
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December 2023 by Eli Creamer
Simple, easy, very professional staff.
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November 2023 by JENNIFER SICKLER
Great place to rent without any hassles! Ryan , was amazing and made the process very easy!
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September 2023 by Chris Sanchez (Murders)
Amazing! Great customer service very helpful definitely would use again in the future!
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June 2023 by David Lewis
I secured my unit online, but had some questions. When I called the staff were very welcoming and helpful. Keep up the great work guys!
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May 2023 by Kayla Sample
Storage for boats, rvs and stuff. Heavily gated which is awesome. Wide enough roads to accommodate the rvs as well
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December 2022 by Tony Kesler
Shout out to Jessica O. for her great customer service. Appreciate how clean the facility is, and the overall first-rate quality of my experience in the rental process. Kudos!
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June 2022 by Spencer Velott
It’s not everyday I leave a review for a storage rental business, however NW Self Storage in Ridgefield was nothing short of a perfect experience. Everything is clean, professional and the staff was super helpful. I had the unit for almost two years. Billing was easy, always got a statement and on time. Etc etc…BUT, the real differentiator for me was their focus on safety. I cleaned most of my stuff out a couple weeks back but couldn’t get everything. I needed a lock for the truck I was loading, decided to use the one from my locker and leave the rest of my things there unlocked until I could come back a week later. That was about 8pm. The next morning I received and email and a call explaining they saw my locker had no lock and they put one on as a courtesy. It was literally 13 hours from leaving they had discovered this, took the initiative to lock it up and then alert me. For a storage place to be on the ball like that? Nothing short of first class!!Thank you guys! I hope everyone uses your services. Top notch!
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June 2022 by Dennis Marshall
The young lady that helped me was very pleasant and courteous. A very well maintained and clean place.
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March 2022 by Steven Yetter
Jessica was absolutely phenomenal to work with. Helped my wife and I find the right unit to fit our needs and even saved us time and energy by relocating our Penske truck return to her location there in Ridgefield, saving us from having to go 30 minutes out of the way. Awesome experience!
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December 2021 by Doug Eaton
I had a very good experience at Northwest Self Storage. The person I rented the unit from was very kind and helpful and went the extra step to make sure I could access my space without any problems.
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December 2021 by Robert Betthauser
Convenient, clean and friendly helpful service.
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November 2021 by TONEAudio
I've been renting here since the day they opened a few years ago. The units are clean, access great, and the staff has always been very friendly and very helpful.Makes it easy when you know there is always someone there to answer the phone or lend a hand.Very highly recommended.
