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“Navigating the fast changing insurance environment cannot be easy. I called in today to have the difficult discussion about increasing rates. Kayce took my call mid -day, walked me through my policy, any and all options available and made a tense situation palatable. I feel valued by the team in Julie Moe's office in good and tough times.”
“Shopped around for new homeowners and car insurance and was instantly convinced to switch to State Farm through this office. I spoke with Cindy Ramey over the phone and she was incredibly kind and immediately gave me a feeling of someone looking out for my best interest. Ran estimates through many of the major companies as well as some local providers and not a single person I spoke to was as warm and kind as Cindy. I have never been excited to work with an insurance agent before but we are happy to bring our business to Michael's office thanks to Cindy. Cindy already feels like a neighbor to me and my family!”
“The entire agency offers outstanding customer service. The insurers that they represent are the most affordable that I've found after spending a looong time on the phone. Highest recommendations.”
“This office has had very helpful and friendly people answering any question we've had. No "robots", quick to do what we needed done even returning a non emergent call after 5pm on a Friday afternoon. If you're adding a newly licensed 18 year old onto your policy...this is the place to call. After a decade of being what we thought very satisfied with our coverage elsewhere, we were ultimately let down to find that loyalty meant nothing. This place saved us $100's of dollars a month without having to press a bunch of buttons and be on hold. We asked for a bunch of different price scenarios and they really were happy to answer all the questions we threw at them. It's quite refreshing.”
“Randy is amazing, I ran into an issue with my existing Insurance Company (they didn't offer the types of coverage I needed) so I contacted NW Area Insurance. After explaining my situation to Randy, he immediately made some calls and within a matter of hours I had my coverage and a new insurance agent.I highly recommend Randy and NW Area Insurance LLC.James A. Dorsey”
“Angelita was very pleasant and knowledgeable. She answered all questions and concerns and saved me a lot of money. I have already given her information out to others already!”
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“Neil is great! We have had State Farm for around 20 years now, and we switched to Neil's office once we moved into the area. Neil has been wonderful to work with. Very responsive and answers any/all questions we have. State Farm is so good with their pricing, especially if you have multiple policies and are a safe driver. They have also been very reasonable with all claims we have filed with them. Highly recommend both State Farm and Neil's office in particular!”