Ted Brown Music is a family-owned business that has been operating since 1931, passionate about helping others make music. They provide musicians with the tools they need, whether they are beginners or virtuosos. The store is well-organized and the service is very professional, making it a favorite music store for many. Customers describe it as a great place for all music needs, from renting and purchasing instruments to getting them refurbished. The staff is consistently noted as very friendly, knowledgeable, and amazing. They provide the most amazing customer service, taking time to help with questions, steer customers to the right products, and offer patient, kind assistance without making anyone feel uneducated. Their services include tuning instruments, making repairs and adjustments at reasonable prices, and even providing loaner instruments. They work with local school districts, offering free instrument pickup and delivery to support music programs. While the store can be a little hectic on weekends, the staff still ensures customers are doing okay. They offer price matching. Most experiences are highly positive, with customers stating they never go anywhere else for their musical needs and that the place feels like being around friends or a hometown music store from the past. The overarching message is simple: your music is their passion.
Great staff! Knowledgeable, friendly, funny, open. Simply a great music store. Thanks, folks.
March 2023
I had Bob work on my Big Baby Taylor Acoustic guitar and adjusted the neck height, tuned up the action. He is AMAZING! Reasonable price and just made me feel like I had a new guitar. He is so good at what he does and I would HIGHLY recommend. Wow.
August 2022
The store well organized and the service it's very professional, this is my favorite music store. I do recommend it for anyone u won't get disappointed..
