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February 2024 by Alexis Fish
I’m absolutely in love with Target! They are always up to date on trends whether it’s clothing or home decor! The $3-$5 is a huge perk if you’re looking for a deal on decor, storage items, kitchen items, it’s an assortment of random things you might find useful! Richland Target specifically I feel has more organization and friendly employees!
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January 2024 by Monique T.
Out of the 2 targets in Tri-citys this has to be the best one. Always organized, bathrooms well stocked & clean. Love that they are always well organized & the flow of products are easy to go through. Staff is friendly and helpful in locating items. Front team staff looks well groomed & seems like that have good communication. Cashiers Aaliyah was so sweet and friendly. Wish more cashiers were like that, enjoy her, enjoyed my customer service experience her. Also love that a Starbucks in located in the store, they provide the same product selection as other Starbucks locations.
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December 2023 by The Picky Eater
My favorite target. Grab a Starbucks then get my shopping done. Curbside pick up is a life saver, and always ready in the 2 hour window. Try to shop around when they have their gift card deals and each week something new is 30% off. Target circle is a must.
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December 2023 by Mr OLSEN
The Richland Target employee seemed very lost then the manager provided horrible customer service helping me with my online order. I went to Kennewick Target and they did great.
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December 2023 by Bonita Crace
I purchased two lol doll house for my granddaughters Xmas presents and forgot to take notice of the size of the doll house. My daughter and her family will be moving into their new home Jan. 2024 downsizing. I did an online purchase all the way from Mississippi to Washington state well needless to say once my daughter picked up within two hours of the order being ready, she had to return it on my behave because it won't fit in their room. The customer service department helped us clear it up within minutes. I appreciate Targets quick and polite service as well as their professional demeanor. Once my funds are returned to my account within 5 business day I will be returning to purchase lol beddings for my granddaughters room. Thank you for being patient with me, Merry Christmas 2023.
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December 2023 by Sarah Christine
Placed an online order.. received an email stating my order was ready for pickup so I came to pick it up.. It was supposed to be a newborn warm jacket with mittens and a matching hat. All that they gave me was just the jacket. I asked why the order would even state that it was ready for pickup if my order was missing the mittens and hat and the girl responds “well it is complete, the jackets right here but it’s missing some stuff”. Um that means the order is INCOMPLETE! What a complete waste of gas to come all the way out here for absolutely nothing!!! How could you be so dense as to fulfill an order when it is not exactly what I paid for?!? Common sense says to call the customer and state the issue and offer alternative options before making your customers drive all the way out here for nothing!!!
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November 2023 by Lito Castillo
If you want to find everything you need in one place without the long lines this is the place you want to be at. Plus the customer service is excellent. Only bad thing about this place is that if you are anything like me you will be followed around and judged as a thief. I guess they are not used to seeing a young handsome man like myself go around and just pick up everything he needs without looking at the price. Loss prevention really needs to stop stereotyping.
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November 2023 by Richard Holdren
Their employees will walk right by you lock eyes and won’t ask you if you need any help. They’ll just look away and look straight ahead and totally ignore you like they’re entirely too busy to acknowledge you in anyway. and yes, that is also in a lot of stores but I would’ve thought the target would have a little bit more respect and so I guess this is what customer service is all about now
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November 2023 by MizHamilton
I appreciated the epic help the makeup employee did helping me find unscented hair products. She was so kind and genuine!
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November 2023 by Raphael Gonzalez
No lines!!!!! Kennewick take notes but maybe first try opening your self checkout, maybe that will help?Received the best customer service on the express ckecker!
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October 2023 by Amber A.
Bad customer service would not go there again! Not enough xxl kid clothes! Just don't go here not very good.
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October 2023 by Britani Bradford
The cashier Brandon must've been new. He seemed quite timmed and assured me several times that my discounts were added. However, when he scanned the bar code for my coupon, the recipe was immediately printed out, so I didn't have a chance to review that it was applied. When I informed him about it, he told me I had to go to customer service to get it fixed. The store was already really busy. Luckily, someone came over and asked if I needed anything since I was standing waiting for Brandon to rectify his mistake. I do not recall his name, but he did a price adjusted for the items quickly.
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October 2023 by Eva Ramos
This Target is clean, organized, and offers a variety of items. The employees are friendly and willing to help you. They make sure when checking out, it’s quick!
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October 2023 by Au Cha
I love using the drive up option. Helps me keep spending in check by not wandering isles and the staff is always friendly. I would use this option nationwide.
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September 2023 by Jennifer Simper
This target is normally very clean and the staff are helpful