Safeway Pharmacy located at 1803 George Washington Way, Richland, WA offers a knowledgeable and professional pharmacy staff ready to help with prescription transfers, vaccinations, and other pharmaceutical needs. While the pharmacy is often busy and understaffed, leading to occasional delays, the majority of the staff are helpful and courteous, going the extra mile to ensure customers' prescriptions are filled. However, some customers have reported issues with a specific employee who can be rude and dismissive, failing to listen to customer concerns. The pharmacy also occasionally struggles with prescription availability, requiring customers to wait longer for their medications. Despite these occasional challenges, the lead pharmacist is described as friendly and accommodating, helping to offset the shortcomings of other staff members. Overall, Safeway Pharmacy provides a range of services, from flu shots to pet prescriptions, and accepts most insurance plans. While the pharmacy may face some staffing and efficiency challenges at times, the majority of customers report a positive experience with the knowledgeable and caring pharmacy team.
As a new customer, they were thorough, efficient and friendly. For sure felt my new pharmacist is competent and personable.
May 2025
It's ok but they don't listen about issues when meds don't go through and why. They don't do much to help you solve the issue.
July 2024
Pharmacists and Assistants seem unhappy and are often brusque and short in their communication with customers. They are not supported by remote site that tells us our prescriptions are ready for pickup and have not been received or filled yet. Fix this!
