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February 2024 by Peppi Pettyjohn
Been going to Rite aid for over 30 years and love them. ❤️ Very rarely have any issues.
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December 2023 by Teresa Jensen
Stopped by here the other day. It was snowing and mid-morning. The parking lot was empty. Maybe one customer. Saw the pharmacist, Laura. Laura clearly hates her job. Even though she was one of 3 pharmacists working, she decided not to assist, but rather to wander around the pharmacy pretending to be busy for 20 minutes. It was more than obvious she was not doing actual work, brushing by prescriptions, only pretending to read them; picking random items up and putting them back down in random places repeatedly. Moving around at an unnatural snail's pace. Perhaps these employees are protesting work due to a recent bankruptcy I've heard about. Either way, Laura could clearly use some encouragement in the area of accountability. Perhaps a new job. Laura likes to ruin people's days. Not a good trait for someone people have to rely on for medical needs.
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November 2023 by MJordan
THE worst pharmacy ever. There’s always a line, you have to wait at least 20 minutes. The people are very rude. They try to shove vaccines on you. And they have given me the wrong amount of pills in my prescription MANY times.
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November 2023 by Cary Anderson
Went to get a COVID shot unsure of my insurance coverage and they were so helpful. Especially Sade (I think?) was so nice and explained the process without making me feel dumb. She is a gem.
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September 2023 by Robin Manion
My husband and daughter came in looking for silver water , which is a vitamin supplement .We’ve bought it here before . They couldn’t find it , they asked a woman in her mid 50 ‘s about it , she was extremely rude . She told them this is her section and she’s never heard of it . When my husband said he had bought it here before she rolled her eyes and said this store doesn’t carry it . A young man that worked there said let me look it up for you , he said it says we have some , he took them to it . This woman should work with the public . Don’t know if we will shop here again . The Manion’s
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September 2023 by Tyler Posegate
Great location. I haven't used the pharmacy here but typically when I go here the staff at the counter is nice and things are always organized on the shelves for the most part. You do need to ask for a key to use the bathroom so that definitely sucks especially if you have to wait in line to ask.
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July 2023 by Patrick Austin
Great pharmacy drive through, it's a real time saver, and a sanity saver if you've got kids in the car.
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July 2023 by Justin Babler
Pharmacy is not open till 10pm like it says. So I went to the 24hr ritaid to transfer prescription and since no one is at closed Pharmacy, they can't transfer it.
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June 2023 by Nanci W.
Is it even legal for them to round up your purchase cost. They do this as a "contribution for charity" but they don't even ask you.on the card reader the clerk reaches over and hits the "yes" button without any question or explanation. This has happened to me numerous times.
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May 2023 by Bennette Camacho-Sanner
I had a hard time finding Vicks & Fisherman's cough drops and found it at Rite Aid on Lee Blvd Richland Wa
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March 2023 by Sergey G
Zero stars. Didn't want to give me buy one get one 50 off. Walgreens only from now on
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March 2023 by Randall Aamot
Called location 6 times and have spent over a half hour to follow up on a script. Staffing shortage has been a clear issue the last year or so, can somebody in leadership address the issue. The community deserves better. Shareholders are ruining this country.
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February 2023 by Jessie Stultz
Came into get money orders on 2-5-23 3:38 pm and no one was working customer service counter and no one could sell money orders at the store poor management no manager to help help at all I count on them I come here all the time and people that worked there just stared at me and no one came to help or said anything just Stared at me and looked like they forgot what industry they are in no customer service
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January 2023 by glen Thompson
This pharmacy has been going into the toilet for a long time. We waited in line and another ladies name was called over the PA system. She walked up to the area of the checkout near us and when the attendant saw her told us she'd be with us in a minute and helped that gal. I didn't necessarily have issues with that. I went up to collect my script only to be told we had to let the drop off window know we were there to pick it up.We waited 40 minutes and when my name was called, we went to the exact spot the other gal stood. After a minute of staring at my wife and I the attendant told us in a very loud voice that we'd need to get in line to get helped. There was 6 people in line and another 20 minute wait. My wife explained that the other gal was able to collect her scripts without waiting a second time and the attendant blatantly smirked at her and said nothing. Very childish, rude, and unprofessional. We're going somewhere else!!
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November 2022 by Bunky Lee
The pharmacy is a joke! Had my prescription called in yesterday from ER came to pick it up and it hadn’t been filled. Then I come back to pick it up and there are 7 cars in the drive thru and 7 people waiting in line in the store, only to find out there is one associate checking people out. She is going back and forth between the drive thru and the people inside. This is ridiculous hire more freaking people so the sick don’t have to wait in line for an hour to pick up a prescription! I will not be coming back ever! Walmart has better customer service and gets the job done faster! GO WALMART! Rite Aid you take a lesson from Walmart hire more people!
