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November 2023 by Noah bailey
The work that was performed was amazing! When I called to get updated I was Informed with honest upfront answers. If you want your car to look like it just came off the lot, come here!!! It as simple as that!
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November 2023 by Kari Lindsay
A year ago, my car was hit in a parking lot. The driver side door had been smashed in so far that there was a three inch gap with the door frame letting in all the cold air. Arsen was able to fit me in two weeks later. They replaced the front door and fixed the dents and molding in the passenger door. At that time, the temperature was in the teens and the adhesive for the molding couldn’t cure properly. When I went back, Arsen taped it down as a temporary fix and said to come back when it was a bit warmer. When I went back (ten months later), Arsen, himself, fixed the molding for me. When I offered to pay (because who waits ten months with a temporary fix) he insisted that he was just completing the job. Having the opportunity to talk to him and hear his story, I was astounded by his perseverance and genuine love of his family and his craft. Thank you Arsen for fixing my car, but also for the hope and positivity your story brings!
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October 2023 by Melody Pollock
We took our 2022 Hyundai to Richland Collision because someone's car door banged into our passenger door in heavy wind and it sustained a sizeable dent. I researched a few places and this location had excellent reviews. And it was close to home. The other party's insurance worked with the owner here. Everything was done in a timely manner and with excellent care, service and work. It looks like new and like nothing ever happened. Great job!! Thank you!
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August 2023 by Tino Avetisyan
I had my rear bumper replaced and refinished. Exceptionally quick service and excellent results as usual. Also, insurance claim was handled by Arsen, which means it’s easy and simple to have your car repaired here. No corporate, no long wait times, no negotiations. This is how business should be done; customer is number 1 priority here. Call and visit Richland collision for your next estimate if ever needed. Rest assured you’ll be in good hands.Services: Painting
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August 2023 by Leslie Oneil
After I hit a curb, I did enough damage to the wheel base and the body of my car that I called my insurance company. They warned me that collision companies were so backed up that they couldn't even give me an estimate for 3 months. Sure enough, that became my reality, too. I was given some sound advice to have the Toyota dealership make the car drivable. Sure enough, Toyota completed that task in 3 days. Next stop was Richland Collision Services. The parts that were needed were ordered. Within about 24 hours, those parts arrived and I was asked to bring in my car to repair the damaged parts. They told me that the car would be done in 3 days. On day 3, I got a call to pick up my repaired car. I was simply amazed with the quality of the repair and the service I received from Richland Collision Services.Leslie O.Services: Painting
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July 2023 by jeremy jones
Unparalleled Customer Service - A Perfect Ten!I cannot express enough how impressed I am with this autobody shop. I'd give them a perfect TEN STAR review! From the moment I walked in, it was evident that they truly understood the meaning of exceptional customer service.Arsen, the front office staff, was incredibly welcoming and knowledgeable. He took the time to listen to my concerns and explained the entire repair process in detail. It was refreshing to work with someone so attentive and courteous.The team of technicians in the trenches was nothing short of amazing. They handled my car with the utmost care and professionalism, ensuring every detail was addressed. I was astonished by how quickly they completed the repairs without compromising quality.Notably, affordability was a pleasant surprise! Despite the outstanding service, their prices were incredibly reasonable and transparent. No hidden fees or unexpected charges, just a straightforward and fair estimate.What truly sets this autobody shop apart is its expertise in dealing with insurance claims. They navigated the entire process seamlessly, taking the burden off my shoulders and ensuring a smooth and hassle-free experience.It's no wonder they receive glowing reviews from numerous satisfied customers. I am now one of those delighted customers, and I cannot thank them enough for their outstanding work on my ride.If you need autobody repairs and looking for an honest, efficient, and customer-oriented shop, look no further. This place deserves all the praise and accolades it receives.Thank you, Richland Collision Services, staff, and Arsen, for exceeding my expectations and providing an unforgettable experience!
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July 2023 by Patrick McBurney
I have used Richland Colision for three of my vehicles. Appreciate the professionalism, and the fact of the work done properly. If I have an auto body problem first place, I go is Richland Colision.
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July 2023 by Joshua Wilson
Great friendly service! Got my bumper replaced here and they were very helpful and thorough! Hoping I don't get any more damage to my car, but if I do I'll know where to go!
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July 2023 by David Messenger
This is the third time that I have used Richland collision services and I am very pleased at the results of every repair. This last winter we had a huge windstorm and trash cans blew against my truck. Arsen the owner, is forthright, detailed and thorough. His workers especially his repair guy are above excellent. I would recommend him highly if you’re looking for a repair for your vehicle.
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July 2023 by Fred Tappe
This Business i.e. Richland collision services is a wonderful and very professional business to deal with. Arson, the owner, has worked on 3 different vehicles of mine over the years, a Honda, a BMW X5 and last year on a new Toyota Forerunner. All work was carried out in a timely and absolutely satisfactory manner. He deals with various insurance companies and has never experienced negative feedback from either the customer or the insurance carrier. I would highly recommend this business for all your collision needs.Services: Painting
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July 2023 by Christopher Blodgett
Man, talk about above and beyond. I had the best customer experience with Arsen and his crew than I have with any business in any industry. They do great work, they're fast, and Arsen's always available. You gotta go see Richland Collision Services.
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May 2023 by Mckynzi Shae
Richland Collision Services has gone above and beyond to help repair my car after it was hit while parked. This has been the most seamless, stress-free, and best experience I have had thus far. The owner is so personable, understanding, and helpful aiding in advice and also experience. My car looks BRAND NEW as if nothing had ever happened and they got it back to me very quickly. I 10000/10% recommend Richland Collision Services for ANY of your body repair needs. The experience is un-matched. Thank you for everything!!Service: Body & Trim
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April 2023 by Zdenek Dohnalek
Someone keyed my brand-new Rav4 Prime car and made a deep scratch on both the front and back doors. I was devastated. I took my car to Richland Collision Services, and they made it look new again. The metallic silver paint was perfectly matched and blended on the rear panel to make it completely invisible. The job came with a lifetime warranty as well. This is my second visit there, and I was more than happy both times. I can highly recommend the place – no shortcuts.Service: Painting
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March 2023 by Big Ogre
Love this place!!! On November 4th while driving in a wind storm a tree feel in front of my beautiful chevy silverado. These guys know their way around a vehicle. I will be returning to my man Arsen's business for the foreseeable future. The work that was done was new bumper, grill, lower valance headlights, Hood, fender, passenger door, roof, windshield and tonneau cover. Looks better than a 2023 chevy silverado again. It turned out perfect. The pictures are before and after. Thank you again Arsen!???
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February 2023 by Feliz Navidad
Arsen perfectly color matched my Subaru Outback! My car looks brand new and stunning! He had a fast turnaround and was very professional! I highly recommend him to my friends and family!Around the same time, my coworker went there with their olive green Subaru Outback and had the same great results.
