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November 2023 by Ryan Gardner
The woman working there has helped me in the past. She is fantastic, even when super busy she holds herself together and doesn't get overwhelmed. However, being the only person there on Black Friday, the customer experience couldn't help but suffer. When one person (an amazing, very capable person) is tending to 6 to 8 customers by herself, individual attention is at a premium. Fortunately, I was picking up a second pair of boots and didn't need anything else. Not the employee's fault. It wasn't fair to have just one person on the biggest shopping day of the year.
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November 2023 by Vicky Levasseur
Had to return some boots. Got different ones and they gave us a credit
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November 2023 by matthew lathrop
Wonderful experience buying new boots at the Richland, WA location. The sales associates were super helpful and knowledgeable. Retail shopping is a huge stress for me, the store associates Maria and Kelly made it an easy and relaxed process. Highly recommend!
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November 2023 by Ron Borello
Very friendly knowledgeable staff enjoyable shopping experience with the benefit of a fantastic product!
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November 2023 by Wyatt Beeler
Very helpful and professional. Not pushy on trying to sell anything.
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October 2023 by Stan Phillips
Staff was very helpful in helping me make the right choices in boots.Boots are super comfotable and look forward to wearing them to work.
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June 2023 by Wendy Jones
Very knowledgeable staff that helped me. Great experience.
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June 2023 by bigdaddyblain
Your staff was very knowledgeable! I'll be back!
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January 2023 by Kent Hooper
Went in on a super windy day around Christmas. She was super helpful to my wife and I. We were looking for shoes for me. My wife tried on some nice-looking boots but didn't have the right width. Bought some laces and some colored scuff stuff for a pair of leather shoes I have. Excellent products and very knowledgeable.
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November 2022 by Kate Chamberlain
Maria was very helpful and knowledgeable, she knew every shoe appropriate for my husbands needs. He is a Sysco driver and trashes boots regularly, needing to replace them twice a year.
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September 2022 by Anthony Falasco
The staff were really helpful and nice. They have a pretty decent selection of boots too. I really liked the machine that scans your feet, gives you the exact size, width and arch. Super cool
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September 2022 by Elmer Saldivar
Good selection and friendly staff
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July 2022 by Sean Sanders
First time going to this store. I was greeted as soon as I walked in. The store was very clean you can smell the leather from the boots, I like the smell of leather. Kelli the sales associate was very helpful and helped me to pick our a few different boots. Would recommend this Red Wing store for any one looking to buy work boots.
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May 2022 by Pablo Barragán
Maybe it's just me but I have been in this store more than once, never have they ever been helpful for other than the gentleman that was in the store once! Super helpful guy! It sucks that I had to talk to that guy after buying 2 pairs already, before making the perfect purchase. The girls there can never answer me any question even made me buy some wrong size boots that I didn't feel they were right but she insisted they would feel better as you walk in them.... Now they just feel like flip flops. It seems like the girls pick and choose who they think has money. Overall a great product! Horrible service! If you could give negative stars I would.
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April 2022 by luke b.
Went here for a pair of boots and got amazing service. Very helpful and knowledgeable staff. They definitely take the time to help you find the right pair of boots for you. In stock items can be hit or miss but they were more than happy to order a pair of boots that they didn't have
