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August 2023 by Venesa Thompson
I have a 370 Nissan Z. I used to bring it to the touchless wash all the time. My car has a 4 inch clearance from the ground. Since I've always brought it to liberty touchless all the time with no problem I didn't think to check for anything that can harm the bottom of my car. As I pulled in, their under carriage washer that they must have recently installed ripped my under carriage. When I spoke to them very politely about it they lied to me about it always being there. Than when Deborah called me she was extremely rude to me about it as well when I was nothing but polite and calm with my baby being hurt like it was. I have a couple other cars that I will drive across town to another touchless. Place and owner are terrible.
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August 2023 by Alex & Haylie
This self car wash came handy. They had everything we needed. Thanks!
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June 2023 by Sam S
Facilities are fine but the owner Deborah leaves something to be desired. Rude to customers, yells loud enough you can hear her outside the building, and actively insults you while you have money running in her machines. Would strongly recommend you spend your time and money elsewhere.
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June 2023 by Kay Kay
Owner is extremely rude and boldy made fun of our makeup while we were putting cash in her machine! Also called police on us for washing cars in swim suits cause its innapropriate. She couldve just nicely asked us to leave i gladly wouldve left...
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June 2023 by Kriatal
Owner is super rude!!! We were minding our own business and washing our vehicles. Won’t be coming back to this location.
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June 2023 by William Weisberg
Thr Richland Liberty is much better than the Liberty in Pasco. A better wash and not as busy.
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May 2023 by Miles Thomas
Update 05/2023:Looks like they’ve updated this washes equipment! Much better than a couple years ago and great touch less for new car that can’t be on a pull thru track!Old review: Brushless and the jets don't seem to get even a light film of dirt off the car. The dryer does two passes, one forward and one back, but the direction of the air seems to just push the water back and forth across the surface of your car about 2-3 inches, not blowing the water off the car.
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April 2023 by Steveo-The-Sane
I spent a stupid amount of money using this car wash to wash my truck and as I was drying it I saw that soap had dripped from the ceiling onto the roof. I was so upset after meticulously washing, rinsing, and drying my truck only to find soap dripping on it. I will not return to this car wash. Fix your system!
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March 2023 by David Kaiser
Great price, new, well kept equipment. Also provide micro fiber towels for drying. And bug-b-gone at no extra charge.
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March 2023 by Joshua Wilson
It took my three minimum cycles to complete the entire car washing process.
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October 2022 by Allen lozano
I used to love going here when the no-touch wash actually clean my car. But today I noticed that they bump the price up 30%. I get that since everything else is up, problem is they made the process shorter and now it doesn't clean my car the way it used to. It used to run the pressurized wash twice and now it only does it once.Higher price and poor quality service.
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September 2022 by Omar Farias
Does an ok job but a little overpriced. Somebody needs to clean out the inside because it splashes dirt back at your vehicle. 2nd time it’s done it. Unfortunately my vehicle was just painted so I am unable to go to another car wash with rollers.
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August 2022 by Mortado Filth
Touch free goodness that's open 24/7. Maybe a little on the spendy side but it gets my car clean without scratches. Totally self serve but they do provide pre-rinse and towels.
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July 2022 by Susan Collins
My son was there and Debbie will not return his phone. Lied to him and said she turned it into the police. We called both Richland and West Richland PD. NO PHONE TURNED IN. I'm going to file civil suit for the value of the phone $1000+ and for the mental stress this is continuing to cause. Going to the location to gather any information and checking DOR for ownership information. Just return the phone and stop lying.
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June 2022 by sara Paredes
I will not go anywhere else to wash my car! This place is always clean, fresh towels to dry your car. The vacuums totally SUCK! They pick up all my dogs hair!! Great place!!
