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February 2024 by Ed N.
These guys are great. Always looking out for your safety.
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February 2024 by Doug Maki
Service was great. Very helpful in selecting best battery
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February 2024 by Farrell Ross
Awesome customer service! Easy online appointment. Very minimal wait time. Did free brake and shock inspection. No pressure. Wrote up the report and went over it with me. I will be back in the future. Thank you Les Schwab
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February 2024 by Ryan Neubig
Standard tire place
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February 2024 by Jennifer Powell
Great service. Found a small pin hole in my tire that I had checked 4 other times without them finding it. Checked my brakes and rotated my tires in under a half an hour.
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January 2024 by Grey Pacheco
very disappointing service. Tried to scam me and charge me $2000 about issues that did not exist/weren’t necessary. Rude staff, didn’t explain well and the quotes i received were not only incorrect, but inconsistent at each store.They “apparently” did a poor job inspecting my breaks (second person who inspected my car had said) which created an issue 2 months after my alignment, which I would have had a much lower cost of fixing, if caught sooner. Generally disappointed and would not take my car there.
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January 2024 by Angie Foster
They were ok, they made us wait out in our car, on a very rainy day, when we would have a quick job, just for 1 tire. My husband had to actually get out of the car, asking if, he could do it himself, they came running, finally. They had to attach the tool to the hose.
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December 2023 by Makenna
I have always had a great experience. I’ve been coming to the Richland and Kennewick location for about 8 years now and have always been met with honesty and the best care. They have always been fair on prices and take good care of their customers.
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December 2023 by Nathan Porter
I came in at 4:30 on a Saturday with a flat tire and they hopped to and got me fixed up and out the door by 5:00 didn't even cost me anything. Stellar crew awesome place will look at them again for tires in the future
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October 2023 by Greysen Despres
I had a tricky car situation and got an overpriced estimate from another shop that I wasn't sure I trusted. I called over to Les Schwab and spoke to Matt who helped me price out the parts and job (much more reasonably priced) and booked an appointment for me to drop off. After that job was complete there were additional unresolved issues which Matt gave me some information on. We decided to try installing additional parts and Matt was very up front about potential costs and the fact that the repair might be unsuccessful. I was very grateful for the care and attention to detail that was shown by the whole team - everyone I interacted with was kind, professional, and prepared. Will definitely come back in the future if I need more help!
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October 2023 by Rick Minard
I've been doing business with Les Schwab for many year's in Oregon. And for the last 13 year's in the tri-cities. This Les Schwab on Tapteal is my go to. Elizabeth at the helm. And Alex my technician. In my opinion are gold star employees. And worthy of recognition.Thank you
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October 2023 by misho petross
Service here is trash make sure that you go to the Clearwater location they do much better work and are a lot more accommodating
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September 2023 by Kevin Paulson
Nate and another employee were very helpful and efficient. It was a great reminder of why I only get my tires from Les Schwab. Thank you
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September 2023 by dale hash
I've been going to Les Schwab for a long time, but I went in recently with a screw in my tire and they told me that it could not be repaired. They also told me that because I have four-wheel drive I couldn't replace just one tire I had to buy four new ones.I decided to get a second opinion and went to Tire Factory on Duportail. They fixed my tire and I've been buying my tires there ever since. I won't go back to Les Schwab.
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September 2023 by Elivier Escalera
Best tire center. They always take care of me and with great manners. They have all the experience!
