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March 2024 by Riselda negrete
A very efficient service from the employee Angel Aguilar who assisted me and I asked for a service, explained the problems with my car and they changed the winter tires. That service is free if you buy the tires there and rinse them.
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February 2024 by Judy Neylon
Absolutely awesome
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February 2024 by Jose A Pires Palet
Very good service and speed and quality and respect for the customer
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February 2024 by Ricky Lee
Best tire center around ?.
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February 2024 by Big blessed family
This was an impromptu visit from a lady and her little boy from another town. They were so nice and helpful and got me in and did my tires in under forty fives minutes in the last hour of the shop. It was obvious the mechanics were tired, but they were nice anyway. My little guy loved his visit and got to watch some great hockey. Thank you so very much
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February 2024 by ben roman
Always friendly and fast
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February 2024 by Chloe Young
Had to spend a few hundred dollars at a mechanic after one of the techs here messed up my car’s internal sensors after installing a new battery. Will never set foot in a Les Schwab again after this.
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February 2024 by Brent
I called and asked if they fix semi truck tires and they said they did but can’t do it today because the freight truck is in the way.
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December 2023 by Leslie Hernandez
I came in wanting to get my 2 tires changed. Turns out I need all 4 of them. They explained to me how it worked and for safety measures to prevent accidents, they gave me a better deal on all 4 of them. Leach was able to carefully explain what was happening and how everything was going to work to keep me and others safe on the road. Was able to listen and be respectful and attentive to all my concerns and questions. Gave me an ease of mind when it came to safety of my car. Will 100 percent recommend the Less Schwab here on Stevens drive.
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December 2023 by Whiskeystraw
I’m done here my last 4 winter change overs have all made me have to come back and get stuff fixed, that they didn’t do right, after they just swap tires! I’ve had to abandon the TPMS on my car because they kept installing bad parts. I now have 4 failed monitors all new from this store. Then now two time in a row they have failed to balance my tire’s correctly and I had to get them to do it again. Once they said my bands on two tires were broke after I took it back for a recheck, they didn’t even notice it during the balance, come to find out the bands weren’t busted but the tires were never balanced right by them when summer tires were swapped. It’s ridiculous. Then this last time they told me about a tire issue I never heard of. So I goggled and called a tire friend who works at Firestone plant and found Luis was trying to upscale me. Even Googled said they were trying to rip me off! LoL It was a new term making its way around tire dealers to up-sale you. This is exactly why I haven’t bought their tires in over 15 years and now they can’t even install them correctly. Furthermore the customer service here has gone down the tubes compared to when I use to buy tires here. They need complete overhaul of office help/supervisors and maybe owners. You really enter a different level of normal hood as soon as you start biz here. It’s getting weirder.
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December 2023 by TOM Steckler
Been a customer for over 30 years, may end now. Wanted my battery checked and was told about a 90 minute wait. After two someone went to check and said he would get back to me. Over a hour later no feedback. Finally the guy shows up after running an errand, while having my keys. He said that someone else was supposed to look at my battery and he would be right on it. About another 15 minutes of waiting later he showed up and I told him that I was leaving. A little over three and a half hours wasted.
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December 2023 by M
Staff are always friendly, but they don't honor appointments made online. Just get here before they open and stand in line, if you're first in line, you get your car in first. I made an 8am appointment, got here at 7:50 and was already 7th in line, I sat for an hour before my car was even pulled into the bay.
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November 2023 by L H
Husband went and got BRAND NEW tires, next morning one was completely flat so I took it in and had the "pleasure" of waiting 2 hours because someone didn't do their job the correct way and the cherry on top was that i didn't even get a discount off my tire. You would think if someone just bought new tires from you and the next morning it's flat because of a faulty stem that you would give them AT LEAST half off their tire. Nope, not Les Schwab. I will not support this business again.
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November 2023 by Tracie Coleman
I bought new tires Wednesday and I didn't like the way they had my car drive. Monday I went back and they walked me through the things I can do so I decided to get different tires and they only charged me the difference of the tires, plus I was out of there in under an hour and a half. Thank you so much Les Schwab...
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September 2023 by Taylor Noonan
Johnny was very helpful repairing a flat tire today. Les Schwab has always been a pleasant and professional business. Highly appreciate the convenience and consistency of this business.
