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March 2024 by Michele Sitton
New Managers have continued to let a resident live on site, while he is on Probation. Kids and women are not safe.
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January 2024 by Lucy C.
I agree with Erin B. and Linda C. New management are horrible human beings, if you can call them human beings. Unprofessional, unkind, and frequently fabricate things about people to be able to evict them to have another space for daily rentals. Many good people have had to leave. Even when their more than 10 year old rigs were in excellent shape, they were evicted. Yes, if renters were not paying monthly, they should leave. But they are looking for anything and everything to evict. That is the goal of these miserable "re-organizers". They have been brought in to 'clean' things up and are going extremely overboard. The new regulations might as well be military. Very unreasonable and picky. Have been tempted to call the owners and ask them what they were thinking in choosing this particular couple. They definitely do NOT exemplify the hospitality industry. Who is managing the managers? Ed, the husband is simply a bully. He has managed to intimidate almost everyone here. He complains about people's dogs, yet has a dog that growls and barks at everyone. Power complex is putting it lightly. He does do that 'glare' Erin mentioned. I had to laugh when I read that, it is so spot on. He also has a filthy mouth, profanity flowing when he's ranting at renters. No filter at all, insults you on a whim, and is a braggart on how many times they have done this at other parks. Try to ruin people's lives that is. Nothing to be proud of. Evelyn, the wife, has a personality similar to Medusa. You don't even want to make eye contact for fear of being turned to stone. She thinks everyone is low life, refuses to listen, she's ALWAYS right. So, for the sake of everyone here, and yes, will most likely experience retaliation, I warn people to stay away. Let the owners in Redmond know how awful they are. 425-827-4221. Save us from these awful people! Why are so many of us posting these reviews? Something is definitely wrong here. At least find managers with some professionalism, decency, human kindness, and diplomacy to rearrange, reorganize or whatever you're trying to do to increase profits.
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January 2024 by Erin B.
I can't recommend staying here anymore with the new management. The owners made a severely poor decision on that and have suffered for it as the park is nearly empty now when it used to have an 8 month waiting list. You will no longer be welcomed here or treated like a welcomed guest. They are horribly unprofessional people with a power complex. In a matter of weeks they managed to drive off literally half of the residents here. The gal is condescending with a superiority complex. She says she's had all these different careers in therapy that all require college degrees and people skills, so it's curious to me why she would end up where she is if she actually had credentials like that with the attitude she maintains. Red flag from an employer standpoint. The man walks around barking a people, glaring at them, and scolding anyone he sees. They will not approach you kindly, and multiple people can confirm that if you ask. I've smiled and waved only to have him glare in return. This used to be a great happy and wonderful place to stay but not anymore. Go elsewhere. You will be miserable here and feel absolutely hated any time you have the unfortunate need to speak to anyone about something. Godspeed if you ever have a complaint or an issue. On a lighter note, the park itself is still beautiful and the pool/hot tub is fantastic. Sites are good size with a little grass area and most have large trees for shade which are exceptionally appreciated during summer here. Love the park, but the mean management is a deal breaker.
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December 2023 by Denise B.
There are only a couple RV Resorts in Tri-Cities that I personally would recommend and Horn Rapids RV Resort is one of them. The management and all the workers are extremely easy to work with, they are polite and extremely accommodating. I would recommend this park to anyone that is willing to follow the park rules and want to stay or live at a beautiful rv resort with a family oriented atmosphere.
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November 2023 by M W
I called the same day we were coming for a reservation. Nobody bothered to tell me that the WIFI didn’t work. That’s a deal breaker for me when all we do is stream TV in the evening. No break on the $78 back in site. I’d like a refund. What a waste of money.I used the showers here. They were clean but it was very uncomfortable that the plastic shower curtain couldn’t be kept away as it was blowing toward me and kept touching my legs.
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November 2023 by abraham PW
You couldn’t ask for more at an RV park. Very clean, quiet and nice. Bike paths all around. Very friendly staff and awesome accommodations. This is a nice place for short or long stays that has full hook ups for small or large rigs.
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November 2023 by Char Draper
We just pulled in and set up to find out there is NO WIFI and no cable as advertised for $75 a night!! Refund please we are out of here. Thanks for waisting our time. If you don’t have wifi or cable don’t advertise it. The front desk made it sound like they were surprised that it wasn’t working. Reviews show it’s been out for months! They took their time with the refund as well…..had to get “approval”
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September 2023 by Linda C.
wish I could rate this park a zero. new management showed up without a care for the previous management decision. New management showed up on my doorstep within 24 hours of arrival and handed me a 13 page contract for me to comply to and couldn't even be bothered with introducing himself before telling me I was out of compliance with the NEW rules. They have no care for disabled residents, compliance with Ada is not their concern and what ever you do, you can't talk to your neighbors since you will be spreading rumors or gossip. I recommend going down the road if you would like a nice, safe place to be
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September 2023 by Jeff Lovejoy
I have stayed here the last 5 winters without a problem. I inquired about an RV site and was treated rather rudely by the new manager as I said I had previously stayed there and her response was maybe we don't want you back without seeing my file or my RV - I just left for the summer but was treated horribly and will look elsewhere - I never had a problem with Mark and his wife but there's plenty of places to stay in Tri Cities
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September 2023 by Brandie Ashe
Came here years ago was great... not anymore! Office people are painful, it's not a rv resort it's a trailer park. 90% is of people live here. The pool is full of bugs the Flys are so bad you can't seat outside. Scooter/ security guy will yell if your outside after 10 pmWill never ever be back....
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September 2023 by Patty
AVOID THIS PROPERTY AT ALL COSTS. IT IS PROPERTY CURRENTLY BEING CURSED. New management has unceremoniously ousted all RV renters without prior legal notice including the disabled, the infirmed and the veterans. The greedy owners and managers plan to convert the property to a hotel and they have no qualms of doing illegal activity in their greed.
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September 2023 by Scott Covington
They steal money, and have kicked out a bunch of elderly and disabled veterans people who are there on fixed incomes. Also make up random new rules. This place should be avoided and boycotted.
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August 2023 by Sherryl A
This RV park is very quiet and well maintained. The showers are phenomenal. However, for the price we paid ... $350 +tax per week, it's way overpriced. There is no working cable, even with the cable box they provide. And there is NO WiFi!! We couldn't even watch TV without using our phones hotspot because our TV is a "smart TV" that needs WiFi. The only place to get any WiFi is the office/store. Get 10' away, and there's no signal.
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August 2023 by Black s.
This RV park is very quiet and well maintained. The showers are phenomenal. However, for the price ... $350 +tax per week, it's way overpriced. There is no working cable, even with the cable box they provide. And there is NO WiFi!! We couldn't even watch TV without using our phones hotspot because our TV is a "smart TV" that needs WiFi. The only place to get any WiFi is the office/store. Get 10' away, and there's no signal.
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July 2023 by Tim Jackson
Great location for Richland. Such kind and helpful people in the office.
