-
February 2024 by Ricky Lee
My neighbor likes them.
-
January 2024 by Kamesha Bailey
I just want to say how grateful I am for amazing customer service. I visited this store while visiting my family on vacation and they did not disappoint. They were attentive to my needs and helped get my new SIM card working and my phone service back! I would definitely recommend!!!
-
January 2024 by Captain Meliodas
Very helpful, quick and easy recommend this location
-
January 2024 by jocelyne vargas
Went in to get a phone for my son and everyone was very helpful the second I walked in. They went above and beyond my expectations. Raheem the manager talked me through all my questions and concerns. Thank you for a great experience!
-
January 2024 by Meaghan McCartney
Sales associate told my mother, who was only in store to pick up a phone we purchased online, that she needed a new more expensive plan to use the phone. Finally rectified with online customer service and confirmed his actions were a complete lie. Unethical and predatory. Will never visit this store again.
-
January 2024 by Casey Hamilton
Poor customer service my phone I went in to trade in book the wrong location in booked the Kennewick location, and he offered to have me wait 20+ min to get help at this Richland location I asked to have them text me as the Kennewick att&t store does, and Kennewick store rep. Said it was a company policy that they can that your number and text you when y are next in line, and this Richland rep. Refuse and said he couldn't, so I asked why are you going against company policy, right then he threatened to have cops called, all bc he was losing the challenge, and didn't have a straight truthful answer, really bad customer service and treatment, he could have took my number and texted me when I was next in line, as Kennewick store did/does, I do not recommend going to this att&t store by Richland winco, the are rude and very ill mannered customer service. Go to the Kennewick off of Columbia center Blvd. By the mall in Kennewick. They are professional and helpful the even honored my 1:30pm appt when I got there late at after 1pm. Kennewick att&t store is professional and great customer service skills go to them for any att&t business...
-
December 2023 by Ellen Sandall
Ulises helped me today and I want to say that he did an awesome job and really knew his stuff. He was thorough and polite and courtous and very pleased with his assistance!
-
November 2023 by Linda Korpi
Ulises helped me and I would like to say that he is very efficient, knowledgeable, and friendly. He is a good employee!
-
September 2023 by Michael Johnson
I was immediately assisted when I came into the AT&T store. The associate was knowledgeable and helped me get the screen protector, camera protector and case I needed for my new IPhone 14. He install everything in a matter of minutes.
-
September 2023 by J.C Rosario
Joseph was professional, very helpful and personable. He made the transition from my iPhone 11 Pro to my iPhone 14 promax very smooth.
-
April 2023 by John Spier
I had a great experience it AT&T in Richland Washington. The young folks that help me we're informative courteous and quick to answer questions if they did not know the answer they Quickly got the answer. My experience was great.
-
December 2022 by kenneth jackson
I would not recommend going here. Before I even got in the door the sales attack began. I started asking questions and the guy had zero product knowledge. No wonder the store was empty. Good luck guys.
-
December 2022 by Yeni Perez
Kenia was super nice and has some really great customer service! My purchase was so fast and easy!⭐️⭐️⭐️⭐️⭐️
-
December 2022 by Ruben Lemos
Kenya helped us n sold us a phone. She was wonderful!
-
November 2022 by Jullien Belieu
Very nice lady Kenia and gave me a lot of information on there items and sales. Will be getting my own phone and will definitely be back on my day off. Thank you at&t good customer service.