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April 2019 by Debra Downs
If you need auto repairs, these guys are fantastic. Our repairs were done way ahead of time, and perfectly.
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April 2019 by Nancy Lindsey
Took forever,but great work
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October 2018 by needsjava .
Atomic did a fantastic job on my 2018 Ford Fusion. I have only had my car a few months & someone ran a red light & hit my car. Atomic was quick, efficient & affordable! Job well done! Thank you.
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October 2018 by Bryan Stanfill
We came here to have some body work done. We got a quote from Riverside Collision and Atomic but chose Atomic because it was faster and didn't have what looked like unnecessary labor. Unfortunately for us, Riverside was right. What was quoted to take two days took two weeks because the Atomic repair planner didn't know what he was doing so a supplement had to be submitted to our insurance. The manager at Atomic apologized profusely and effectively told us the planner screwed up, but didn't offer anything besides some kind words. The repair looks great and the desk crew were very nice, but a bad repair planner really screwed our experience up and cost us 7+ additional days of a rental car. Also, not sure who is in charge of the website that lets you track your car, but that was never updated. It still has our repair as listed in the "Estimate" phase. We'll stick with Riverside from now on.
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September 2018 by Bobbers Beards Brews
The shop staff were polite, agreeable and abundantly thanked me for my business. They made sure to work with my work and travel schedule for drop off of the vehicle. The workmanship (so far on the paint) was better than expected. They even went so far as to cover my last rental day when they ran into a delay due to an internal issue with their paint booth. And for the issue they were more than apologetic. They also washed and detailed the inside of the car thoroughly as a courtesy to go with the repair which was a pleasant and unexpected surprise.
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September 2018 by Joel Cline
Great place to deal with, they work closely with insurance when insurance needs to get involved. Friendly staff.
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September 2018 by Kip Buxton
They took care of the damage on my car well enough, but I had a difficult time understanding the process by which things happen. I'm sure that their process is built up around better results, because the quality of their work was excellent. I'm sure that they are good people too, because they were friendly at every turn. I just think that the process is difficult to understand. It would have been better if they had laid the process out on paper I think.
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July 2018 by Skip S.
Had a small dent, but the real problem was the custom paint job they had to match. Really difficult, and the insurance company couldn't understand why this little dent was going to cost soooo much to paint. Well, a 3 part paint, and had to paint both the repaired fender AND door to blend in. Prior to starting the work, Atomic's guys highlighted every single little ding and scratch--almost NONE of which I had even seen when I bought the car. Then they video'ed the whole thing for both our records. The repair was quick, the car detailed and delivered exactly on the day and time promised. Very specific instructions on washing and waxing. Call before you take your car in--they wont deal with some insurance companies who will only allow cheapest parts.
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July 2018 by Diane F.
As a Senior Widow I needed to scope out a Volvo mechanic at that time Atomic Auto was on Sandy Blvd which was close to my home so called them and told my story to a lovely lady receptionist at that time. She was so honest in answering my many questions about AA that I felt i'd give them a try. Best choice ever had a specialist for Volvo and 4 years later AA and Mattie watches over the car and needs for service. I had a accident and didn't know where to have it repaired I thought they would have ideas and did they gave us a referral, check them out and my did they do a fine job with a rear panel and bumper...uninsured 17 yr. old. Beautiful repair and my insurance co. worked through all the details. Cannot thank AA and our mechanic enough for all their years of service they have given us. They are the best company and have a fine staff. D. Furber & L. Berlant
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June 2018 by Marylou Brothers
Took two weeks but my car looks like new. Not their fault for the delays but my insurance company was at fault. Allstate gave the wrong estimate for the wrong section to be repaired.
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February 2018 by Larry Koch
Awesome, hard to put in words..Atomic Auto Body did an excellent job on my car. It looked like a million bucks when I got it back. They kept me informed every day on the progress of the repair. I will use them again (God forbid) if I crunch my car again...Thanks Atomic Auto Body for a job well done.....
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January 2018 by Pam Evans
In my opinion the best auto body repair shop in the Tri Cities. They have done repairs on three of my vehicles throughout the years. Always friendly, professional, and very pleasant to work with.
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December 2017 by Richard Worley
Atomic did a great job repairing my Silver Chevy Silverado. I was very concerned that the paint might not match good, but they did excellent work, and they did it quickly too. I had to wait a bit to get in, but it was worth the wait. Thanks Atomic!
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November 2017 by Katie Froehlich
Easily the best customer service I've ever had. Did fantastic work on my car, replacing the bumper and blending colors. Shop was very transparent on what the work would entail, how long it would take, and what the process with insurance would look like. Would highly recommend this place!
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October 2017 by Nathan Jankov
The shop staff were polite, agreeable and abundantly thanked me for my business. They made sure to work with my work and travel schedule for drop off of the vehicle. The workmanship (so far on the paint) was better than expected. They even went so far as to cover my last rental day when they ran into a delay due to an internal issue with their paint booth. And for the issue they were more than apologetic. They also washed and detailed the inside of the car thoroughly as a courtesy to go with the repair which was a pleasant and unexpected surprise. The only hold up for a 5th star, the wait on the service appointment. The vehicle was hit in the end of July and I called to schedule the day after. It wasn't until October that they could get me in. The workmanship once again seems to have been worth the wait. But know that you might have quite a wait. This is the second vehicle I've had them repair and the quality of the work has been excellent. And I'm also appreciative of their lifetime guarantee on their workmanship. I would certainly take my vehicle there again.
