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March 2024 by Arielle Hays
After 3 years of paying their monthly service fee, I was told that my account will no longer have service because I have an IT company. I have always had an IT company. Thus no new employees will ever be able to have access to our printers that Abadan services. The scheduling department was not helpful and litterally told me this was my problem, even though since 2021, they have always sent in a tech to add the print drivers to new employees' computers. When I asked if I could talk to a manager and ask why I would no longer be receiving service, I was given the run around. I would not recommend them. Even when they did send out support it was always late and begruding. There service department told me that they never should have been doing the work that they had been doing for us for the last 3 years.
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February 2024 by jose barajas
If I could, I would rate a negative 5 stars. If you need quick service and are on a tight deadline, DO NOT PRINT from here! They require a 24-hour notice for a typical 32x40 poster mounted on foam core. As an architect who needs quick prints on the fly, they told me it would take almost 2 days to get 4 qty 32x40 prints! Very disappointing! I would say to use another print-shop if you can avoid it completely. If you are in the Spokane area, I would highly recommend Standard Printworks who was able to print my order in just 4 hours.
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December 2023 by Kelie Hatfield
My experience with Abadan was incredible! Specifically in the Copy Department. Kelly and I have been emailing back and forth for 5 days now, to ensure that the final product was exactly what I was wanting. She was patient, kind, and consistently had a can-do attitude! She truly puts her all into her work and her positive attitude has a domino effect. She is wonderful and her customer service skills, just outstanding! Seriously, well done on hiring her! She's a keeper.
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December 2023 by Kay Sparks
These ladies working in the print shop are courteous, friendly and do the best "quick" work when I need it. They are also creative !
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September 2023 by OMA
My experience at the Abadan Copy Center/Print Shop was amazing. I needed assistance with a custom sign including: brainstorming, design, printing and lamination. The worker at the front greeted me warmly and worked with me on an original design. She presented me with several options and had my product finished within the hour. My customers have had positive feedback regarding this original design and it has helped me get my small business off the ground.During this time, I feel that it is important to support the locally owned businesses. Through their volunteerism, they have a huge footprint in the local Tri-Cities community and I sense a great workplace culture. I will be back for sure and recommend Abadan for all of your printing, copying and technology needs. Thank you, Abadan!
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July 2023 by Ryan Arneson
The best print place this side of the planet! Excellent customer service + outstanding quality. Couldn’t be happier
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June 2023 by Tara Divers
Abadan is a pillar of the community. Often most people think of the copy center when they need invitations, copies, large posters, etc. printed but they are so much more. I have worked with Abadan in four businesses now. They use the most reliable copy machines and hands down have the best maintenance team. Most of all I love how much they care for the community. They take the time to assess your business to truly understand what solutions make the most sense for your budget and needs. My most recent experience with them is a new contract in 2023. They have improved our agency efficiency and saved us so much money. We now do not to outsource nearly as many printing jobs, the machines are never down, printing comes out crisp and perfect for presentations. They even worked with our IT company to set up badge printing for safe and secure printing/faxing/scanning. I cannot say enough good things about their team and the products they carry. They are the behind the scenes support every business needs. Thank you, Abadan!
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May 2023 by trish benavides
Amazing worker’s
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February 2023 by Christine McKinnon
30 years is how long I have worked with Abadans. They are friendly, reliable and worth your time. Thank you for catching small errors I missed (the size of paper I didn't want to print) and thank you for your help.
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February 2023 by Angela Homuth
I was in a pinch for a large photo print and needed it quickly. I called and spoke with Brittney, who was very helpful. I was able to submit the photo file online and pick it up a couple of hours later. Fantastic quality print and great customer service.
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September 2022 by DRONE WOLF
Great work! They do it all, and quickly, efficiently and such a friendly staff.
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October 2021 by Pam Tompkins Jones
Fast, efficient, excellent Service
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August 2021 by Pacific Drifter
I've been working with Abadan for a few years. At first I was very happy with the service.My last two orders were not only a little off in quality, they were wrong... twice. They messed up the part of the order I did receive, and I didn't get the other part of it... So it made the entire order useless for me.I really loved working with the employees here, we had a great working connection, and they were always timely, even when busy. Which is why I gave them a second chance.My orders were sadly very simple. Basically stationary. Is it really that hard??My last two batches of Abadan product look like my kid printed them out on an old epson home printer.None of them were the same, each piece was inconsistent!This is the last thing a small business owner needs.Now I'm out money, and product I needed for my business.I get it, I'm a small fish. But, they never made me feel like it, until I received the worst trade for money available... Ordering from them.It set my business back by getting my order wrong.It held up a giant business launch, a re-brand, and a product launch too. just because I didn't have my printed goods.THEY COST ME BIG.Go to another local printer, you'll lose less money, and cry less over wasted hours.
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July 2021 by Mimi Mitchell
I have been using Abadan's for my copying needs for over 20 years and without exception it has been a positive experience. The staff is friendly, customer service oriented and has always delivered a quality product for each of the varied projects I have brought in.
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June 2021 by Roger Chenkenio
Great store , I just email prints in pdf and I get answers back saying ready for pickup, fast and competent service along with professional staff and great pricing
