-
June 2024 by Boo !
worst customer service ever. F this place
-
May 2024 by Liz Gould
Provably the worst service I have had by far.. came in and got some photos printed for work and the guy at the counter sat there took a call first ignored me then said he won't print my recipe. I wanted to return 2 they turned out horrible. Will be going else where. Not worth time nor effort. Also staff not friendly like they used to be they are just chatting and standing around ?
-
February 2024 by Gail S.
Terrible customer service. I don't mind waiting on a script. I am aware there can be long lines as well. However my daughter had a surgery and required medications afterward to help her body do what it needed to. I knew I needed to stop there and get her meds but didn't know the exact names or how many. She also has prescriptions filled there regularly so when I picked up all of her meds they did not tell me that there was one that they were unable to fill. If they had I would have immediately started finding where I could get it filled but I was not informed. This was a pretty important prescription for her recovery. She was not progressing as expected so we went back and reviewed her discharge info and realized there was a missing medication. I called them and they said they had no prescriptions for her. I dug a bit deeper to see if they had filled the script at any point. They then saw the script for that medication and said well we don't have it in stock that is why it didn't get filled. They had the prescription but couldn't fill it and they told no one. They didn't even do an email notification. I am very angry to be honest. One simple step would have made a big difference. Communication!!!!
-
February 2024 by Jentra Smith
It was able to get insulin for my cat, no problem with the prescription.
-
January 2024 by Suraj Mirpuri
I'm not sure if they have a new pharmacist. Nam was awesome - but the new guy is certainly not. My wife had a dental treatment scheduled for which she needed sedation, and her dentist prescribed her 2 distinct sedatives because she really needs them to get through procedures.The new pharmacist here was suspicious of this for some reason and told my wife, with severe dental anxiety, that she should "pick one of the two drugs only" because the pharmacy could not call and verify the dental office after hours.He's not a doctor - he can't tell a patient to miss half of their required and prescribed meds. This was tremendous stress for us, and the dentist responding after hours was the only thing that got her the meds on time. The other staff are wonderful here - but the new pharmacist is the worst.
-
January 2024 by T Hall
Shoutout to Nam for always being kind and friendly whenever I go to the pharmacy! I scheduled a Covid and flu vaccine appointment for today and didn’t have a long wait. Thank you Nam for helping me stay healthy!
-
January 2024 by Danny U
I am about the last person you’ll ever find giving a 1 star review because even at their worst, I am willing to give most places the benefit of the doubt. This Walgreens is a 1 star experience and there’s no way around it. I got extremely sick and needed to take a covid test. I had heard from friends that most places around here have stopped doing in person testing except urgent care, but I didn’t want to pay $250 for an urgent care visit. However I was advised to look into CVS and Walgreens. I contacted CVS and was told they no longer were doing them. I then contacted this Walgreens location and was told they were. I asked to make an appointment and was told to do so online. I went to the Walgreens website and was able to book an appointment for a covid test in about 3 hours from that time. Fast forward, I get there about 20 minutes before my appointment and go to the pharmacy area as the appointment booking info advised. There’s one person in line talking to the struggling employee behind the counter who looks like they don’t particularly know what they are doing. I stood patiently in line and watched a couple employees walk by multiple times. The line behind me started building. The person behind the counter is still looking stressed and struggling and no other employee is helping. Eventually a line of 5 or 6 people grows and 15 minutes pass and a second employee who walked by probably 10 times finally goes to the computer and asks me to come forward. They asked me for some information and what I was there for. I told them I was there to do a covid test. They told me they no longer offer in person testing… I explained that I called and was told they do and on top of that I made an appointment online. They responded by telling me “maybe they thought you wanted a vaccine shot. But we’re not doing those either anymore.” So I’m pretty exhausted and annoyed and I asked why the website says they do testing and why I’m able to book an appointment for something they don’t do. They shrugged their shoulders. So they just basically let a really sick person stand in line for 15 minutes and didn’t care. At this point the only thing I could think was to see if they had rapid covid tests. I then asked if they had covid tests and they literally answered saying I don’t know. Extremely frustrated at this point I said, ok if you had covid tests, where would they be and they looked and pointed me a few aisles away. As I started walking away towards what was definitely the wrong aisle, a nice customer who overheard the conversation advised me that he had just walked by some rapid covid test kits down a completely different aisle. I thanked him and found them and moved forward. P.S. i tested negative twice after all that. But long story short, this Walgreens is miserable, the staff is unfriendly and doesn’t care or have knowledge of their jobs. The other reviews on here are not lying. This location really is bad. I genuinely hate giving 1 star reviews but I can’t possibly find a way around it this time.
-
November 2023 by Don Pierce
Longest phone wait, love that they say you can turn off the music. only for it to last a minute then start playing the same 24 seconds of the saddest most kill yourself music. can't mute it because then you can't hear when ever they decide to pick up the phone. Hope they go the way of Rite Aid.
-
November 2023 by V S
Their pharmacy license expired so they can't give COVID vaccines anymore, what clowns
-
November 2023 by Jonathan
Incompetent pharmacist
-
October 2023 by Michael Knoll
When I arrived for my long-scheduled vaccination appointment, they didn't have two of the promised vaccines.
-
October 2023 by Michael S.
Worst pharmacy ever! I will never give one penny to Walgreens, I hope they go out of business. Understaffed, terrible computer system and ridiculous prices. This company preys on the poor and the elderly...do not give them your money!
-
October 2023 by Peggy Halstead
Walgreens canceled my vaccine appointments twice. Yesterday they canceled without contacting me by email. I took off time from work and traveled 45 minutes to get there. The pharmacist/tech told me they didn’t have any of the vaccines I was scheduled to get (except flu). He was not apologetic at all. Walgreens should not continue to schedule appointments they have little chance of following through on.
-
October 2023 by Margo Richardson
Pharmacy Manager told me to sit down and wait to be called. But I hadn’t even checked in yet. Came back later and staff again would not help me. Pharmacy staff seem severely burned out and state they are short staffed in a sign in the window. Felt demeaned by staff. Will never return to this location.
-
August 2023 by Juan S.
This Walgreens closes very often out of nowhere. today 08/08/2023 store was closed around 6:30pm, this store is a joke, and this wasn't the first time, there has been some other occasions where either the "pharmacy" or the entire store closes due to "staffing issues". If you consider your health as important as it should be, do not send your prescriptions to this cartoon store, because the just Don't care. I will tell EVERYBODY I know to stay away from this Wall-gross store. Starting now, I'll change all my prescriptions across the street to Raid aid pharmacy.
