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June 2024 by Mr. Gibhuss
Customer service is terrible!
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June 2024 by Hoa Nguyen
I’m a senior and take more than 10 medications daily. I have refilled my medications at Walgreen pharmacy, 3011 Sunset Blvd NE, Renton, WA 98056. In April 2024 I went to the store to pick up my medications twice, but they told me don’t have enough medications and asked me to come back on May 2nd. When I came back to get it, they said that can’t give medications to me due to my Part D ending on 04/30/2024. Then I called my healthcare provider, the representative says the pharmacy cancelled my medications on April 21, 2024, while I can have them until end of April. The Walgreen pharmacy didn’t refill my medication and cancelled it without notice me, so I’m now don’t have any medications to take due to my drug plan inactive. I won’t come back to this pharmacy once my plan is active and DON’T RECOMMEND Walgreens pharmacy to my family and friends.
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May 2024 by Sylvia Wang
Just came here to pick up my fedex package. A white old lady was not willing to help me and she gave me a bad attitude and made fun of my name.
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May 2024 by Keith Rice
Claimed they had given me a medication they had not, lied about it. Do not trust this store! They're either incompetent and covering it up or committing fraud. Get your medication anywhere else.
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March 2024 by Natalie B.
Went in today to pick up photos and asked if a canvas was ready. It wasn't but the worker named Ty went out of his way to get it done for me so I didn't have to come back tomorrow. I really appreciated this since I have a two week old baby at home. Thank you Ty for your customer service!
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March 2024 by OLEG PALASYUK
They canceled my paid order without giving a reason. They didn't even call to apologize. I will no longer waste my time or money shopping at this place! Terrible service.
"Walgreens: Sorry, we're unable to complete your order and it has been canceled. You have not been charged."
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March 2024 by Michael Erdahl
When I begin to feel too good about myself, the pharmacy staff does an expert job of reminding me what a miserable excuse for a human I am. Thank you for keeping me humble.
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November 2023 by carol argosino
If I’d decided ne this review a year ago it would be 5 stars but since then I know longer know the pharmacy staff. Just had yet another bad experience, had called my insurance company Monday asking if they knew why my meds weren’t filled due to insurance issues. She ran it through as she couldn’t find it - they’d reversed it and oh my gosh it went through! Of course it did. This is a recurring issue with my monthly prescriptions but no one stops to check their work. She was so nice she called Walgreens and made sure they processed the script so I could pick it up Tuesday as I was out. It’s Wednesday and it still says in process. I first called it in on Saturday. I just called and was told by some man when I said my insurance called Monday ‘well it’s approved now’. I asked will it be filled today and he said yes and hung up. One guy wouldn’t fill a script, he said was a day early that had been filled that day for months, was approved by my doctor and insurance till I brought in a plane ticket that I was leaving. One day. He was a visiting pharmacist with a god complex. I’ve been shorted 3 times but only caught it early enough once. At least when I called and they counted at the end of the night they admitted their mistake. Two sets of initials don’t mean perfection. Like they told me when I ran out the first time. Here’s hoping Theresa comes back and Walgreens is able to fully staff their stores with great pharmacists again.
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October 2023 by Tayalee S.
They're rude especially their pharmacy. I waited 20 mins and I was the second caller just for the phone to ring for an extra 6 minutes and they hang up on my face. Mind you before that they were answering different calls before mine. Absolutely disrespectful and the customer service sucks please get people who actually can do their job.
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October 2023 by Ginny G.
Terrible customer service, I have been contacted by walgreens that my prescription was ready twice and both times I waited about hour to go pick up and wss told that is was not ready come back in 15 minutes when I mention that I was contacted by phone they say oh well it's not ready come back in 15 minutes and shut the microphone off! I have even wait sometimes 15 to 20 minutes in line before I get to the window! I am going to go elsewhere and hopefully get better customer service! There's no # to call if you have a problem with the service that's probably why they get away with it!
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August 2023 by Juan Pablo Salazar
This Walgreens closes very often out of nowhere. today 08/08/2023 store was closed around 6:30pm, this store is a joke, and this wasn't the first time, there has been some other occasions where either the "pharmacy" or the entire store closes due to "staffing issues".If you consider your health as important as it should be, do not send your prescriptions to this cartoon store, because the just Don't care.I will tell EVERYBODY I know to stay away from this Wall-gross store.Starting now, I'll change all my prescriptions across the street to Raid aid pharmacy.
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August 2023 by Juan S.
This Walgreens closes very often out of nowhere. today 08/08/2023 store was closed around 6:30pm, this store is a joke, and this wasn't the first time, there has been some other occasions where either the "pharmacy" or the entire store closes due to "staffing issues". If you consider your health as important as it should be, do not send your prescriptions to this cartoon store, because the just Don't care. I will tell EVERYBODY I know to stay away from this Wall-gross store. Starting now, I'll change all my prescriptions across the street to Raid aid pharmacy.
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July 2023 by M G
Convenient location in Renton Highlands
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July 2023 by Sara Peters
The pharmacy is terrible terrible terrible. By the way did I say terrible. And caring hung up on me several times. Couldn’t be bothered with. I’m sorry that you don’t have enough people there to work, I really am sorry about that but to be so uncaring and so rushed and bitter shame on you these are people here to get their medicine. Do you think they want to be here oh my God. Shame on you
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July 2023 by Rebecca Phillips
Been going into this Walgreens for 23 years. The service is great love everybody thanks Walgreens just wish the pharmacy took my ins again. I love the people who work in pharmacy they are great to.Reccomend this Walgreens.
