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June 2024 by Christopher Jones
New phone, very helpful staff. Easy parking.
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June 2024 by Jaysen Bay
Tells me to order online for a new number and phone. It didn't work and tells me to process order in store. Then proceed to tell me they can't process it. What the sigma
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June 2024 by Christie DeVaux
Horrible customer service. Extremely combative employee.
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April 2024 by Windy Rodriguez
Closed sundays
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March 2024 by Leah Taylor
Great experience! Went in to activate my SIM card after the Verizon website wouldn't recognize it. The guy helping me was great and fixed my issue in no time. In and out within 15 minutes.
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March 2024 by Samantha B.
Javier and his manager David were extremely helpful saving us quite a bit of money. Super easy to talk to and super helpful!
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January 2024 by John Antonelli
Aliya Did a great job with my new phone
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January 2024 by A Grooms
Great service
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January 2024 by mike canvas
Worst decision ever. Came here to add 2 new lines onto my plan, which originally cost me $259 for 4 lines (not including the 2 new lines) then after the 2 new lines were added, my next bill was $919!!! They added a ton of perks that I didn’t want or ask for and even changed my grandfathered old Apple One Unlimited plan to the new Unlimited Ultimate when I specifically said multiple times to NOT change my plan and to ONLY add the 2 new lines. I been on the phone with Verizon for the past 4 days trying to fix this hectic issue. On top of logging onto my account online to disable all this stuff they added at the store! Worst, horrible experience ever during the holidays!!!!
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January 2024 by Raena Joy Pease
Don't call the number and expect to get the actual store. All i wanted to do was buy a specific phone for my mom. Told me I needed to make an appointment.
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October 2023 by Nastya Bondik
Deion is the best!
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October 2023 by Jennifer Fisher
Went to the Verizon store on Park Avenue to get all the accessories for my new phone. Alyia was the one that helped me and she was awesome. She took the time to explain how all the warranties work, and how each item protects in its own way. Great personality, glad I was able to get her when I walked in. Thank you again for all your help
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October 2023 by Josh
After a horrible experience at the Seattle 3rd-party Verizon store, the Verizon store in Renton provided a quick, smooth, and great experience. Store reps were friendly, knowledge, and gave me good honest advice. They didn’t try to upsell or rip me off. They actually gave me a greater trade in value than I had known about!
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September 2023 by Belmira Brdarevic
Honestly only get 1 star bc 0 isn’t an option. I have been a Verizon customer for like 5-6 years now & I went in to inquire about the new iPhone as I do every year. & when I asked a question about my plan and why it changed considering I didn’t authorize any changes to extend the payment an extra year. Nobody told me anything. So I go in and ask & the guy tells me it’s been 3 years since we’ve been doing 3 year contracts & I tell him well I don’t think so bc I got the 14 last year after only have my 13 for a year before that. & he started to be such an A hole saying that I’m basically saying he’s lying which I never said, I just said what happened last year to me. I didn’t get his name but he had long hair & a long beard said he worked there for 8 years & you’d think after all those years he’d know how to work a CUSTOMER SERVICE job. To treat a loyal long time customer in such a disrespectful way as if I’m not the one that’s paying your salary. (I noticed he had on a cowboys jersey, that’s why they lost today bc you were RUDE AF) (If he’s reading this that’s only for him ?)
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September 2023 by Jodi Giraud
The worst experience ever, why do they even have stores? They don't help at all they send you off with web sight (doesn't work) and phone #, they can't help. Its time to take my business elsewhere. Worst company ever
