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August 2024 by John Chau
I am always going to this store and drop off my stuff . They are friendly and helpful, Singh is alway helping me . Customer service is exceptional and love it . Seems like under new management.
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August 2024 by Liz Nguyen
Thank you Jesus! Under new mgmt!!!! Hallelujah! Best service! No one has to drive far or call ahead to avoid negativity!!! Kids there so sweet
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August 2024 by James Conway
There are two stores that were recently purchased from the old owner that use. Everyone seems much happier and the service is exceptional.
I am not sure why it wasn’t before .. but this owner will be very successful.
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August 2024 by MajorNWHomes
The best UPS store in Washington! I been going to this store for past 10+ years. the older couple who ran this store were good but it’s under new management and these guys are great! . I needed something last minute on Sunday and was shocked to see them open. Highly recommended going to them for your UPS needs. Thank you
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August 2024 by Ariel M
Poor customer service! Singh is very rude, unprofessional and aggressive. He’s obviously not trained or fit to be working in a job dealing with people. His behavior was so inappropriate and disrespectful. A big bully! The store manager(s) should do a more thorough job in hiring staff who are qualified not someone like Singh who is incompetent and abusive. Hopefully, they’ll resolve this issue soon or they’ll lose more customers.
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July 2024 by Gulbhadur Marok
Nice and pleasant staff. Helped my and my family with amazon returns all the time.
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July 2024 by CJA
Under new owners. Good customer service and friendly. Cynthia
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July 2024 by Pavneet
On July 20, 2024, I visited the UPS store next to fedmeyer. Unfortunately, the customer service I received was extremely disappointing.
The staff member at the counter, whom I later found out was named Singh and one more guys , they both were very rude and unhelpful. When I asked for assistance with the shipping options, he seemed annoyed and provided very short and unclear answers. Despite my attempts to get more information, he remained dismissive and unprofessional throughout our interaction.
They said you need box for the item and amazon customer service guys said you don’t need box. These guys want to sell their accessories(box) from the store, that’s why they pushed people to put stuff in the box.
I left feeling frustrated and dissatisfied. I would strongly recommend avoiding this location if you value good customer service.
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July 2024 by Huy Vu
Take 40 min to print 2 pages of copies. Should avoid this place at all costs
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July 2024 by Ruri Logistics
Good Afternoon,
Team help me return to amazon box.
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July 2024 by Gulbhar Marok
New management is great.
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June 2024 by Yvonne Ward
Efficient
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June 2024 by Samuel Fomai
Amazon return... in and out about 5 mins total
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June 2024 by Morris House
I had good experience with customer service. Love to go back and suggest more friends to go there. Thank you for your service.
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May 2024 by Jasvir Kaur
I called them and ask if notary services is available. They said it would be available in an hour. After hour When we went there he was there but he didn’t help us he said he is busy. We request him it is very urgent we can wait. He said no. He was rude.
