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August 2024 by Corvette Jatt
Staff is very knowledgeable and friendly. Will be going in this specific location just for the friendly staff that they have. It is hard to find a good ups location with good staff nowadays.
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August 2024 by Simba
Staff is always very positive and helpful. I have had a mailbox with this store for 6 years now and I will continue to keep it!
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August 2024 by Pnw C6
I was helped by Gobi I believe that is what the associates name was. I came in to ship and print out some paperwork, he was very helpful and knowledgeable. I will be going back for more business with them!
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July 2024 by Soumyadeb Ghoshal
Standing outside at 8:40am. It’s closed. Supposed to be open. In Google the working hours says 8:30 am.
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July 2024 by Mitiku Fentaw
They need customer services training specially the (Big dude )
Regretting to go this location.
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June 2024 by Steve Craig
I use this store a lot for shipping and have received quick and efficient service every time. I thik the store is well managed. It's close to me, so I never go anywhere else.
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March 2024 by Kenny Williams
This store used to be good, but I don't appreciate a business I frequent to be rude to me, I am a customer, well, I used to be, I am taking my business elsewhere. Being rude to me never works with a person of my type. The guy today was a total jerkoff.
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March 2024 by Yuh Fung
Bad customer service ! The first time I tried to use the scanner in store but I’m not sure how ? The Indian man looked like a big boss's in UPS store came to help with the bad behavior . What a lack of empathy in customer service ?
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February 2024 by Sarah “SKOTA711” Kim
Suhana and her staff are always very polite and today was no different. My daughter and i came in this evening when it’s usually busy as it was near closing time. We needed help with making copies. Though this sounds like a basic task we needed a specific size (very large) and didn’t know where to even start. Suhana stepped up and helped us. She was so patient, friendly, professional and accommodating. Thank you Suhana so much. It was only a few copies and not that much money. But our experience was priceless!
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February 2024 by Jason Hastings
Never opens on time.
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February 2024 by Venkateswara Rao Miriyala
Was charged $3.25 for a single print though I carried the file in an external drive
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January 2024 by Funny Bunny
Was charged $3.25 for a single print though I carried the file in an external drive
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January 2024 by Kevin McGowan
Twice in the last 2 weeks have went to the UPS store in Renton on northeast 4th. And no one was there both times people waiting in line worker showed up 10 minutes late the first time, second time I got tired after fifteen minutes of waiting and left.. I guess they get to make up their own work hours ridiculous
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December 2023 by Michael M
Service here can be a mixed bag.Sometimes you have very accommodating and helpful clerks.Other times, like this morning, you have staff that force everyone to use self service kiosks to wrap, bag, label their own packages while they work hard to find the will to lift their cup of coffee and say “use the kiosk over there.”I get that Amazon package management creates a lot of work for UPS stores - but I also know it creates a lot of value. If you don’t want to do the work of packaging and managing returns, just refuse and see how long you stay in business. Otherwise hire and train staff (and pay them well) to be pleasant and engaging.I’ll be going back to the Issaquah UPS stores. They get it.
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December 2023 by P Phan
Bad customer service phone call. I dropped my package by 6pm on 11/8, after came back home, just realized one more part to add. Called to the UPS store then tell them on hold package for me. She told me your package delivered by 5:30pm. That didn’t make sense. Waiting my time and with her no knowledge. On my receipt drop off say “we estimate delivery by 11/9”. So, what do think about that?
