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March 2024 by Matthew Dunn
I almost do not like to give out 5 Star reviews....... but they've done it...even in a very crowded area at peak lunch hour...... the service and food were remarkable and the atmosphere at the Rock is always a pretty cool place to be...!!
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March 2024 by Tony Muresan
The food and service was great, but the price was a bit more than expected.
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March 2024 by My V
-Placed an online order at 1pm for 5:15pm pickup (in Renton with confirmation), BUT then received another email at 4:59pm while sitting in traffic on the way there, that my order was cancelled due to a technical glitch.-Credit card was refunded, but a $15 credit from a prior big group order for work disappeared. And of course, I need to talk to the branch location about it.-Finally got through to the branch at 5:30 and they did offer to remake the order to be "hopefully" be ready by 6, but that was 45 min too late, and I would need to check with website people about the credit.Result: no food (hangry family), lost $15 credit, and wasted time calling and driving - Has this happened to anyone else??-I would avoid this place for work or time sensitive orders if you want to avoid hassle.
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March 2024 by Kyle Linder
The only thing really holding me back from giving a higher rating is the price of the food here. I don't feel like I got a fair value of food compared to what I spent. I spent over $60 for one meal and what did I get? A single appetizer, a tiny pizza, and 3 small drinks (non alcoholic). My appetizer was as big as my pizza! I compare that to what I get at other wood fire pizza joints and for just $40 more than what I spent at the rock I can get enough food to feed 8-9 people. That's 3 huge pizzas and 2 appetizers. To do the same at the rock I think I'd have to spend close to $200. The food was good, just in this economy I don't think I can justify going back.....
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March 2024 by Shreya Shrestha
Very disappointing experience today. I took my family and friends there for pizza and their "microbrews" but after ordering one IPA pitcher for 4 adults, the manager said we couldn't order another pitcher of IPA due to their policy. They said we could order by the glass but when i tried ordering 22 oz for each adults, they said we couldn't do it either. If we can't even do that, why advertise for the microbrews? What a weird experience and the manager totally lacked empathy. I never write reviews but I was compelled to do this today since my whole family was disappointed. Post that policy in your menu!!
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March 2024 by Bhupendra Rajbhandari
Bad experience with manager there.They say they have own policy where they can’t serve a pitcher of one ipa while they serve other types.Where is this policy written? We felt completely unwelcome there after this.Also I think are trying to make us buy individual 16oz to charge us moreBtw 1 pitcher = about 4 glassesWe had 6 people that would be drinking. 2 kids. 2 designated drivers.
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March 2024 by Swroup Shrestha
Pitcher of Ipa denied due to being policyNo where is that policy writtenNo other place has done that to us.
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March 2024 by Sunil Shrestha
The manager denied us another pitcher of IPA (first time ever, no other restaurant has done this to us) after ordering first one.We are group of 12 With designated driver.Their reasoning was that ipa has a high alcohol content but when we asked the manger where this was (written) in their policy, she said it’s what the store decides. We also asked the manger what the ipa alcohol content and she did not knew. The manager was not empathetic, which should be manager 101.Our waitress was good. She is only 19.
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March 2024 by Robert Red Mackie
It's just okay in the food department.
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March 2024 by Alex Patzakas
This is one of my favorite places to eat. I admit, I had a few problems in the past; however, the problems got rectified. The general manager Christine is really nice and fair. She reached out to me to make sure that I was pleased with the service. I really felt like she wanted me to be heard and I appreciate that! I'm gonna keep rocking with the rock in the future!
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February 2024 by Christine Belfield
It was a bit loud and crowded and the food was good except I asked for the sauce to be changed to mayo but it wasn't and it caused a bit of stomach problems. The server was awesome and over all my sister and I had a great time.
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February 2024 by Ilya Konevega
Gave me raw dough donuts and burnt pizza two separate occasions.
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February 2024 by Greg Arellano
Literally the most fantastic chocolate chip cookie thing I’ve ever had anywhere. If God does exist he loves the chef that made mine earlier. Every single bite was a reminder that life is worth kicking it, especially here where the food is so good. Judy the waitress was also awesome and the pizza and garlic bread (especially the sauces) were perfect. Thank you to the entire staff for being a part of one of the best culinary experiences I’ve had in a while, wow.
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February 2024 by Miyuru Sandaruwan
Relatively long wait during peak hours. However, the pizza was worth the wait.
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February 2024 by Jay Sungvorn
Monday night happy hours, we shared garlic cheese bread. It was pizza pie with cheese and garlic. It was good. I don’t remember tasted a lot of garlic. We ordered two pizzas to share in our group. One has pineapple and another one do not, the ratio cheese, sauce, and toppings seem to be balanced. The pie was not thin or too thick. We also ordered bucket drinks. The happy hours were from 4-6 pm, it does not have a lot of happy menu options.