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February 2024 by Chae R.
I do not recommend this shop for poor quality of product and services! I bought a engaged Diamond ring set 2016 take to appraiser they give me poor quality diamond with hole in the bottom of diamond. They did not telling me time of sales so now I wanted to exchange to new designs but they only want to give 80% of it's worth of diamond only and no value on the Platinum metal. They won't exchange because their policy is only 30 days of purchase which no where in the contract to be written.
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October 2023 by Brandon Hamilton
Stopped in to get my wife’s wedding band repaired and the team was great to work with. Everyone was friendly. I will definitely be back for my future jewelry purchases.
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October 2023 by Karla Steinbach
The sales ladies and management in this store are fabulous. They are helpful, knowledgeable about the products and more importantly honest. Their integrity and sincerity keep me coming to this store for all gifts and personal jewelry.
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October 2023 by Trisha Lindstrom
Beverly and team were so helpful and knowledgeable! We were commuting to the store so they rushed for sizing so we wouldn’t need to make another trip to pick up our beautiful ring!
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September 2023 by Tracey C.
Excellent service and care! Love everyone, they are so knowledgeable and helpful! Love love them! They have great deals and prices! I will tell my friends and keep coming back! Renton highlands jewelry exchange! Love love them
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September 2023 by Elizabeth Prentice
I have dealt with Brenda several times trying to get my diamond of choice. She has been so patient and kind, never rushing me to make a purchase or getting what a didn’t exactly want. Well today was the day! I found my diamond snd a beautiful gold bracelet (it wasn’t my intention to buy it), but I couldn’t help myself! The price I just couldn’t pass up! So I’m so happy with my purchases. I highly recommend this store for anyone! Brenda was my attendant, but Beverly helped also, and was very kind and helpful also!???
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September 2023 by Amber
Beverly helped us find a gorgeous, diamond ring, at a great value. She was very kind & relatable. She was patient as we asked questions about many different things. She was extremely knowledgeable. Honest as well. I would highly recommend the jewelry exchange & Beverly. Wonderful experience.
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September 2023 by Lynda
Fast and trustworthy.Brought back my mothers ring and it’s brand new. I know you might think the location is bad cuz Renton but don’t make you change your mind cuz of that. It’s a legit jewelry place! Come check it out! I always leave with something!!! :)
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August 2023 by Madisen Chase
Went in and had the best experience with the ladies who helped us! They gave us the best advice and so many laughs. The biggest shoutout to Kayla for helping us walk out with some beautiful jewelry. I highly recommend.
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June 2023 by Shela Stickle
Incredible service! All the staff is attentive, caring and full of excitement for your experience. My engagement ring is so incredibly beautiful!!! I can’t thank Kayla enough for her guidance and suggestions to my fiance and care factor to both of us! Highly recommend.
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June 2023 by Ellena Kim
Came here to pick out a gift for my mom and the staff was so helpful and friendly! Will come back to shop for myself soon. Highly recommend. Thank you!
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June 2023 by deanne hilburn
Beverly and Kristi were so wonderful! They both helped me choose a replacement for my lost diamond in my wedding ring. It is absolutely beautiful and perfect! Thank you!
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May 2023 by Traci Carlin
Mrs. Beverly is Mrs. Brenda are SO amazing. They were SUPER friendly, attentive, and gave me and my husband a GREAT DEAL for my anniversary ban!!! We come here for ALL our jewelry needs.
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April 2023 by Catherine D.
Great customer service!!! I've made multiple purchases at this location and couldn't have asked for better service. They go above and beyond to accommodate my requests. Will be back for sure!!
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April 2023 by Scott Philippe
Highly recommend this jewelry store.We are so happy with the rings we purchased. The staff is very knowledgeable and friendly. Kayla is the lady that helped us ,and she was awesome. It's worth the drive even if you live in Vancouver BC.