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September 2023 by Lidia P.
Worst experience ever. Their extensions don't work. My daughter had her event yesterday and we needed extensions to do the hairstyle she wanted. Long luxius curls. And their junk did not work. The extensions would not curl at all we tried 3 different curlers and the extensions would not curl. We had to take them out because there junk does not work. Pretty much threw $70 down the drain and had the rude sales lady tell me all extensions sales were final. Buyer beware!!!
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September 2023 by Jovonneb “jovonneb”
Good store but horrible return policy. I bought the wrong hair and came back the next day to return it and they only take exchanges, despite what the receipt says. So just be prepared that you are not getting a refund ever, only exchanges.
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September 2023 by Lidia Palma
Worst experience ever. Their extensions don't work. My daughter had her event yesterday and we needed extensions to do the hairstyle she wanted. Long luxius curls. And their junk did not work. The extensions would not curl at all we tried 3 different curlers and the extensions would not curl. We had to take them out because there junk does not work. Pretty much threw $70 down the drain and had the rude sales lady tell me all extensions sales were final. Buyer beware!!!
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September 2023 by Maleini
The staff was amazing, these ladies were so sweet, they helped me when I asked also the store was well placed, everything was set up in a order to make shopping easy and the store was very clean I love it
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August 2023 by martina kozlowski
The sales people were amazing! They answered all our questions and helped us figure out the perfect option for my momma! They were so patient with my dad and repeated themselves when he was unable to hear them due to his hearing aids being out.
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June 2023 by Kam Wallen
I love this location to get my wigs and even my braiding hair. Look how amazing these synthetic wigs look! They come in different colors and styles.The staff is really nice I have never had a bas experience and the service is quick with the checkout.And the pricing is reasonable compared to other places charging you an arm and a leg.Anyways come here to get your wigs and braiding hair!!
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May 2023 by Shanti Geiser
Today was my first time visiting Queens Hair and Beauty Supply. Soooooo happy I did. The staff are so friendly and knowledgeable. As other reviewers have stated, I too was greeted with a genuine smile and positive energy. Everything is so well-organized and the hair is wayyy more affordable than Amazon. The quality of the products are top-notch as well. Everything is clean and beautiful. I’m excited to return.
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May 2023 by Sarah Hoffmann
I was looking to buy my first ever wig today and had gone to a different wig store in Tukwila earlier that was terrible experience and made me want to give up and go home.My friend convinced me to try one more store so the day didn’t end on a sour note and I’m so glad I listened to him!I cannot tell you how night and day the difference between here and the other place was!Every single person in this store was so friendly and helpful! Even the customers were helping point me in the right direction for brands and giving me tips.Ahoya (I hope I spelled that right) was great! I will 1000% be back!!Thank you guys for helping give me back my confidence! ?
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May 2023 by Ericka D.
Honestly, I've never had a bad experience here. I lost my hair after a near fatal infection from Covid and so I was very new to extensions and wigs. They never act like I have a d*** question (even if it is haha) and are always very very helpful. Bonus is they are really sweet ladies that I have come across working there. Definitely a gem in WA state.
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April 2023 by Diane Lindstrand
All the employees were so sweet and helpful! We came in for just a wig and ended up with beautiful nails and lashes and other great hair supplies too. I have never been into a beauty supply store with such helpful employees until shopping here. Big love to Angel and all the team!
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April 2023 by Tanya McKiM
I went with a friend who had to get some things for her daughters hair. I found it very interesting. I like to look at the different wigs and hair products. A nice clean shop. Friendly and helpful employees. It seems to be a really popular place.
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March 2023 by Dr. Raheem Lee
I actually love this place.. Anytime i am looking for an elusive product, they always come thru with having the product or guiding me in the right direction.. i say thank you for taking the time to make my day less stressful.
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March 2023 by Maya Armstrong
This is a great beauty supply store that carries a variety of products for Black hair types. However, I am only giving it 3 stars because there is a very rotund, dark-skinned young lady who always wears a curly ponytail/fro atop her head, and she has a very bad attitude as well as poor customer service skills. Everyone else is very kind, inviting, helpful, and informative.I spend way too much money at Queen's to tolerate unwarranted disrespect, eye rolling, impatience, and a begrudgingly helpful interaction. She barely does her job, and kindly asking her for help doesn't motivate her to do it either. She won't stop me from coming to Queens for now, but I will be avoiding her in the future or taking my money elsewhere if her behavior does not change...because it is downright uncomfortable.
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March 2023 by Michelle “MacChelle” JustMichelle
This place was great. Store was clean, they were attentive and I think I even saved a few bucks on my purchase. It was a quick trip but I’m glad I drove out the my way to go here. Very pleasant experience.
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March 2023 by Jenna Beck
Everyone in this place was amazing! They are all very helpful and knowledgeable. Made me feel very comfortable! And took their time explaining things to me, even stuff I forgot to ask! Great place! Will return again and again..
