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June 2024 by Joanna Mills
Wonderful staff (thanks Robert!), super efficient and knowledgeable. Was able to get some small fixes done on site and was able to do the remainder of the work at home! Check out this absolutely burnt high mount bulb…
Anyway, thanks so much!!
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March 2024 by jordan bowen
Aubrey is such an asset to this company. He goes above and beyond to help his customers.
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March 2024 by Shawn Bowen
Aubrey go's above and beyond to assist his customers. He will take his time to help you research any parts and tools you'll need to successfully complete the job you are doing. If for any reason O'Reilly can't get the part you need. He will find it for you.
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March 2024 by Mark Ruchirat
My car died nearby so I took it in here to see if Oreillys could help me out. Aiden was awesome as he helped me with the ODM and even checked my battery, alternator, and starter. My car started up again, so I’m grateful for that but also grateful to know that it wasn’t the battery, alternator, or starter thanks to Aiden’s help! Thank You Aiden!
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February 2024 by Gianna Filips
Excellent customer service. Aubrey went above and beyond to help me get the tail light i needed for my Siena. He is very knowledgeable and friendly.
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February 2024 by Jordan B.
Highly recommend. Aubrey helped me with my parts and he is awesome. Goes above and beyond to help his customers. He will be the reason I come back to this store.
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January 2024 by Nenita Laurencio
I came to talk to the manager Aubrey but he never talk to me when I ask him a question he's no response.but 2 guys help me there very nice and polite.but not the manager
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January 2024 by Lisa Lee
A clerk named Aiden James Blaylock went above and beyond today to assist me in modifying and retrofitting wiper blade ! Awesome customer service super friendly and knowledgeable! I recommend shopping there to anyone!
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November 2023 by Kim Tran
I got a new battery here. The guy that works there, Kai, was super helpful in helping me find one. Great customer service and prices
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September 2023 by Safe Haven Northwest
Great experience. I am enjoying the new people and positive changes. I will be back
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September 2023 by Smart Puzzles
Shop anywhere but here. The employees are rude and lazy. The assistant manager clearly does a LOT of meth. From what I've seen, her and the guy in the back deal drugs out of the store. There are some sketchy people that work there. I've also seen personally, very inappropriate public displays of "affection" between the guy who looks hispanic and the girl with bright red hair. Of course this was while people, including myself were waiting to be helped. Do something about your employees, O'Reilly's!
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July 2023 by Michele G.
My mechanic called for brake parts. It was shipped to this store. The store he spoke to irdered the wrong part. I wasted my time and gas driving there. The first guy was EXTREMELY helpful and customer focused. The other guy who was out of uniform, arrogant, young, combative was NOT customer focused. Argumentative with the other gentleman who was trying hard to help me and price match. The part ended up way higher than expected. I later called to Speak to the regional manager. Ebrahim gave me the name of Eric and there's no Eric. I spoke to their manager who was not a good listener; not customer focused; very combative and unprofessional. I ended up calling customer relations to escalate my complaint. Very bad customer service except from the gentleman initially assisting me. I do not recommend this place because they do not value their customers and could care less about repeat customers.
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January 2023 by shawn robinson
Not bad they gave me the wrong part twice on separate occasions though
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August 2022 by Rick Allan
Took my car battery it to get a charge. Was told to return in 1 hour. When I returned they told me the battery was not any good. The cheapest replacement was $180. Pluse tax.Took the "Bad Battery " home and checked it . It was fully charged. Put it in my vehicle and had no problems. Never will I return to this location.Renton Highlands 4th Ave NE... DISHONEST STAFF!!This last week the temperature has been 85* - 90+* . As most should know extreme weather ( hot or cold) is hard on car batteries. This battery that was " dead , won't take a charde" according to staff is still going strong weeks after told it was bad, even throughout 90* weather!!
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July 2022 by B. F.
It was a good experience. Helpful person though he made me spend $25 more than it was nessecery. I guess a good sales man. Overall, it was a good experience. I usually go to auto zone this time also went both places to compare and auto zone did not give me a good vibe at all. I suppose they did not have good salespeople there.
