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July 2024 by Nicole Martin
It's just a neighborhood store. They didn't have a lot of window AC units when I went there Hopefully they are stocked again. I couldn't find one for 200 dollars and under. They need to get the inventory together and hire more freight people at night for a higher pay so that will make them want to work. For all lowes locations
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July 2024 by Rengarajan RAMASAMY Ramaswamy
Fabulous
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July 2024 by Robert Collins
Always love Lowe's.
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June 2024 by Cuck Arnt
Had just what I was looking for.
Great Selection, Good Prices.
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June 2024 by Emmanuel Webster
Customer service at this particular Lowe's is non existent. Same great Lowe's products but not the same great Lowe's people I've come accustomed to dealing with.
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June 2024 by Jojo Robles
You Always get Great Customer Services at Lowes Renton store #2420 ? ? The Best Home Improvement Branch Ever!
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June 2024 by Brandon Fortino
There has recently been a huge improvement in the overall staffing and wait times. Sometimes it can still get crazy busy, but I can definitely recommend this store. It's especially better after they separated the returns and pick up lines/process.
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June 2024 by Iantha Buchanan
Make sure you double check the locks in the bathroom because the creepy employees will open the bathroom door on you and ask you do you need assistance she did that on purpose because she ran off and said I was getting high clearly she opened the door on me and seen I was texting my boyfriend I had my phone in my hand so I'm letting theanager know and I'll let call know and if nothing happens I'll move up in the chain
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June 2024 by Erin Gork
I just waited eighteen minutes for someone to come unlock a weed trimmer out of the stupid cage for me. 18 minutes. I know the time frame for certain based on the time stamps on my text messages I sent. I asked three useless people in green vests and silly hats for help but none of them could help me. I called the main store phone number and waded through automated menu hell until I finally got to a human being and she couldn't help or understand me either. I did all this with two hyper young children waiting with me. I knew what I wanted to spend $100 on thirty seconds after I walked through the front doors but it ended up taking 20 minutes. I am a homeowner and have bought equipment and appliances at Lowe's many times in the past but I will never buy anything here again. You want to support local brick and mortar stores but how can you when they make it so incredibly hard to give them your money? The liquor section at Safeway has a button you can push to have a human being come help you, why doesn't Lowe's have the same for much more expensive products? What a monumental waste of time.
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June 2024 by Daniel Okarma
I don't have high expectations for employees of these big warehouse stores, but my trip to the garden center today to try and find ivy plants was shockingly disappointing. No one asked if they could help me (despite my obvious confusion looking around). I asked 3 employees for help and they all said they didn't know anything about plants, despite working in that department. One guy said I should try looking around the signs further down that said "plants" or something obvious like that.
Half of the plants there were dying from lack of attention--the worst of which were moved to a clearance area.
Needless to say, I never did find any ivy plants and left empty handed, minus a half hour I'll never get back. Honestly, I don't think I'll be back. I normally don't shop there because customer service there doesn't seem to exist, but today it was a convenient stop, so I popped in.
I'm only giving a second star because the cashier was super pleasant--even though she wasn't helpful at all (she tried to recommend gardening classes at the community college instead of helping me find ivy plants.)
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June 2024 by GraceKRX7
Michael is a stand up employee. In the span of 15mins of me being there he helped not only me with a more complex question and getting locked up items. He assisted 3 others along the way with quick questions. I then saw him fixing a broken kart and then after putting away karts left by guests. He is well spoken, friendly, approachable and has a strong work ethic. His customer service alone was outstanding enough that I decided to spend all my money on several house projects I am doing here at this particular Lowe’s. Even if items were cheaper via Amazon or Home Depot. I will definitely continue to shop here as well.
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June 2024 by Romavo V
One of the best Lowe's in the Metro Area.
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June 2024 by As aventuras de Gabi
Hi the store closes at 8 pm on Sundays
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June 2024 by Margueite Long
Very nicely staffed with tons of fresh inventory.
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May 2024 by Justin Daniel Dunn
Went in to return something at 1:00, three toilet valve installation pieces. My return was denied because they didn't have a receipt, which is fine. I just didn't appreciate the customer service cashier Dita telling me it would be a waste of time to get a manager that I was wasting her time. Just because I'm not buying anything, doesn't mean I should be mistreated. I just wanted someone to explain to me the options and how my return could be accepted, but a manager did come over. She gave me information. I didn't catch her name but she was very helpful. Explaining it wasn't in the system. They didn't carry it at their store as I bought it in Issaquah a month ago. The item number is online only which is weird. The bad review is from the customer service person saying that I was wasting her time, if you're going to turn someone's return down, it's not unreasonable for them to ask for a manager to explain why. You can say no and Still be helpful and friendly.
