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January 2025 by Jerry Walton
There is NO Saturday clinic in spite of this website
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December 2024 by Serena Yu
Attempted to make an appointment but receptionist put me on hold for 11 minutes and then routed me back to the main menu options.
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December 2024 by Anon Astro
Staff here is very nice and I like my doctor a lot!
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November 2024 by Suzanne Vincent
Easy parking, friendly receptionists and not too much waiting time to be seen. My doctor is very smart and listens. Very happy.
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July 2024 by Svitlana Safina
I called to make an appointment to doctor, the answer was that they don’t take new patients. The worker also was not speak nice with me.
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June 2024 by Spify fivefifty
It take weeks if not months to be seen. Long hold time, disconnections, no responses to MyChart messages. What happen to PacMed?
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June 2024 by Riham Mohammed
Registered nurse named Adriana who was oncall for Memorial Day 5/27 was super rude. Basically told me “well don’t” when I asked a question about taking a medication and told me my issue was not urgent for me to be calling. Flabbergasted at this type of healthcare support. Only a patient can decipher if there is an urgent question and you can handle situation with grace without having attitude and being so blunt/rude. Me and my family will be moving from this facility
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March 2024 by K R
Other reviewers are correct, they just want to get you in and out as soon as possible. I waited 2 months and took time off work to get an appointment with Dr. Le to maybe spend 5 minutes with her, only for her to barely look at my issues and blow them off. No real exam or offer for testing. Crazy waste of time. Why even be a doctor, do Telehealth if you wanna churn people out for cash.
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March 2024 by Mel D
I really used to like this place but, they have really gone downhill with customer service. When you call you feel like you're bothering them and the doctors are never available. What a shame but I'm looking for something else these days. May need to teach these people to be kinder to people on the phone who are going through things.
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March 2024 by Bruce & Sherry H
Pac Med used to be so much better. Had a physical and was told by 3 different people that I can NOT bring up any issues and that they only review test results and typical heart and lung checks. Pac Med could do so much better, but when the finance people are in charge their main priority is to get you out in 20 minutes, not actually provide care.
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March 2024 by Victoria Gomez
I checked in at the self check-in and was quickly attended to. Doctor Jenny Le was super informative and attentive. Thank you for making sure I was well taken care of!
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February 2024 by Jayden Fennell
I don’t usually write reviews but the staff here (except for the front desk and the guy who took blood samples) are not welcoming. For most people, hospitals & clinics trigger anxiety, I’m one of them. So when doctors & nurses come off as judgmental & treat the patient as if they don’t know anything about their own health, it makes visits all the more worse.If it wasn’t for the polite people checking me in and taking my blood, I’d probably give it a 1.Note to staff: how do you expect people to open up about health concerns if this if this if this is the norm?
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February 2024 by Nancy Pan
The staff here is amazing!!!
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February 2024 by Viajero1
The sign on the front door showing the hours of operation was incorrect, claiming they were still open on Saturdays. Because of that, I was not able to get blood drawn for my lab tests when I had planned to. It was an avoidable, very annoying inconvenience caused by their oversight. The sign should have been revised months ago when the change took place.
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February 2024 by Mika J
I've been complaining here for years I started at the old on on 601 carr Rd I wouldn't change nothing now I'm at the new on1801 Lind love it.
