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November 2023 by Victor Delacroix
Wait 45 minutes to get checked in. Then wait another 45 minutes to an hour to get a simple blood draw. Finally getting called back is only comparable to leaving purgatory. Got to love American Healthcare slow inefficient and expensive. I don't blame the workers the place is obviously understaffed and the owner obviously doesn't care and sees it as a cash cow.
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November 2023 by Victoria J.
I booked an appt online, signed in when I parked, and went to the waiting room. I was called within 5 minutes and they asked the name of my doc, then confirmed the tests that would be needed. I waited 2-3 more minutes, then labs were collected efficiently. I was glad there was no extended wait as I was fasting. My appt was at 8:45 and I was done and out the door at 9:07. Zero complaints.
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November 2023 by Cottonheaded Ninnymuggins
Avoid this Labcorp if you can. What a disorganized mess-I made an appointment for FASTING bloodwork and drove an hour and a half to get there just to find a locked door with a handwritten sign stating “IT problems, lab closed”. I had been fasting for close to 12 hours and had taken the morning off work for this appointment, so I was super hungry and therefore pretty frustrated with this situation.Like I said, avoid this Labcorp location if you can.
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November 2023 by taanu maanu
Wish I had 0 star to give. Absolutely pathetic customer service. Have never seen a more inefficient front desk staff ever. My blood work order was in the system and they took an hour and half to find that out after telling them to look properly multiple times. I would think 100 times before going to them again.
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October 2023 by Hannah C.
I don't really understand the bad reviews here I had a great experience. I was a walk in on a Wednesday morning and they were able to see me within 5-10mins. I tend to pass out with blood draws if I don't lay down and they were very accommodating and understanding and did the draw with no issues. I felt very comfortable and the staff was really nice. Would definitely get my lab work done here again!
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October 2023 by Lydia Lankford
Terrible customer service, they were scrambling because they lost someone's blood when I was there, and now they can't even tell me what happened to my orders. Basically a HIPAA lawsuit waiting to happen. Also maybe take the time to clean your office.
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September 2023 by angela yeh
Went there twice and both experiences were great! Super easy to make an appointment online and check in when you get there. Both times I only waited for <3 minutes and walked out in <5 minutes.
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September 2023 by Aaron Moran
Very bad experience. I needed some information before I wasted a trip and called 30-40 times and was sent to VM every time. When I physically arrived I was told by the person at the check in counter that he doesn't answer the phone because he only helps in office people. When I finally sat down the person who was going to do my labs seemed like they were on their first day and had no idea what they were doing. They had to ask someone else about every single process, and they kept touching dirty surfaces after they had already put gloves on. I went with my gut and left before the blood draw because I didn't want to risk a contaminated result or a blown blood vein.
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August 2023 by Wendy J Franz
I went to get my blood drawn early this morning and there was only one person at the desk, the other staff did not show up and the one person at the front desk said she did not know how to do blood draws or work the front desk and so she left!! We have always had fairly good service but not today!I had to go to another labcorp in Burien .Not at all happy!
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August 2023 by Wallace L.
This place has rude staff and can never find paperwork from my doctors office. I get frustrated with them every time I go there. I do not recommend !
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July 2023 by Hope Anderson
I was worried after reading so.e bad reviews but this place was awesome! I didn't have an appointment but was in and out in about 5 minutes. She found the vein on the first try and filled like 8 vials without causing even a tiny bruise. They were very helpful and nice! Highly recommend and glad I know about this location now!
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June 2023 by Muthu
Front desk assistants are busy chatting among themselves and are not helpful for any questions. They said my order has not been received from clinic. The clinic verified that they've faxed instructions 4 times. Wasted a trip down because they were lazy enough to look. Another weird thing is that my Clinic said that they cannot reach LabCorp as the phone line says that the lab is closed today while I literally visited the Clinic.Overall, the lab is super disorganized like any other LabCorp locations. Don't waste your time here
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June 2023 by L MP
My provider ordered a test that needs to be sent away to be processed at another out-of-state lab. He instructed me to print out the lab sheet with instructions and bring it in with me and make sure I hand it to them. The way he said it made me wonder if this was something they had a tendency to mess up, and I was indeed correct. I followed his instructions, after which, while waiting, I overheard the phlebotomist asking someone else a ton of questions about which tubes to use, etc. all while the front desk acted a little dramatic/rude about having to call and ask questions about forwarding the test. All of this could have been done more quietly, and with less fuss, though quietly or not, no one knew what they were doing: I received a call today from my doctor's office and, surprise! They did not forward the correct specimen to the lab. So now, no results, after waiting 1.5 weeks. And I just can't wait to argue with them over the bill I will undoubtedly receive!
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February 2023 by Roxana Cosma
I am terrified of needles, usually faint—that bad it is. The lady that took my blood was incredibly understanding, nice and fast. Thank you!
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January 2023 by This M.
man at the front desk had a horrible service style. moaning and sighing really loud throughout the entire check-in process. snide remarks that showed how angry he was at working in his position. just quit already if you can't hold yourself together.
