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February 2024 by Liz Nguyen
5 stars for Jonathan! Even though they didn’t have a driver today, he went ahead and delivered to my mom who was super hungry while my sister and I were busy. Thank you so much Jonathan! You’re the best!!!!
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February 2024 by brock jones
Didn't even get a chance to complete my order in the drive through. Employee cut me off. I told him I wasn't done and his response was "Oh come on man". End result, never going back.
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January 2024 by Michael Juntunen
Don't order delivery.from here. They are always canceling the orders for lack of drivers. Their app doesn't keep track of driver availability.
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December 2023 by Jason Miller
Friendly people and damn good sandwiches.
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November 2023 by Eduardo Jj
My recent visit to Jimmy John's was a major letdown. From the moment I walked in, the employees were incredibly unfriendly and disrespectful. Incredibly, I overheard an unsettling conversation among them where they joked about tampering with customers' food. This left me deeply uncomfortable, and I immediately asked for a refund. To top it off, they managed to get my order completely wrong. This experience was nothing short of a nightmare, and I doubt I'll be giving Jimmy John's another chance.
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November 2023 by Pamela Marie
I have been coming here allot the past month for the #16 and the crew here has there ups and downs.. But Jasmine is always super nice to me. Good customer service goes a long way! Glad your company has the right girl at the window.
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September 2023 by Mark2939
way too much mayo, almost deliberately bad? There was mayo throughout the lettuce even. The diet coke was messed up too. Hey , they chips were good though lol. Terrible.
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September 2023 by Daniel S.
Slow delivery, didn't provide updates about where my order was, had to call for them to say they hadn't even sent it out yet. I'd try them again but not the best experience.
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July 2023 by Whitney Reed
I was so excited to get my free sandwich and was told I couldn’t get it due to it not being a 6 inch that’s not a favorite? I ordered a lil John veggie and told the guy I’m a vegetarian and told me I’m very sorry ma’am you can only get the number 1-6 which the veggie is the number 6. So I had to pay for a sandwich that I could have gotten for free. I’m so disappointed. Also the guy didn’t know how to look up my account for a good 5 minutes before he told me I couldn’t get a free sandwich because he was new or didn’t know what he was doing. Wow. The sandwich was not good at all as well. I asked for basil dressing and hardly tasted it
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July 2023 by J J
It's decent, but the parking lot is a complete nightmare around lunchtime. Had two employees hit my truck with something. One, a box that fell from the roof of his car. The other was from the garbage can gate being carelessly swung open l. Both within the last week. Was sitting in my vehicle both times. Can't even count how many accidents I have seen nearly happen in this lot while eating. Better have good auto insurance if you plan on parking here.
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June 2023 by Dakota Smith
Food was done suspiciously fast. I wouldn’t have believed it if I hadn’t watched them make it my self. They had my order ready in 5 seconds from when I finished ordering. Only criticism I have is the drink machine needs to be closer to the front. It’s in an awkward position near the back.
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June 2023 by Sean Taylor
Very good people, service and sandwiches. Order ahead with the app, the drive through is hit or miss for time. Leaving and crossing the road can take forever with long lights.
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June 2023 by C F
One star rating for the shady servicethey added a huge tip to my order two sandwiches in shop nothing crazy and they refused to change it back.check your receipt if you go
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May 2023 by Dejahnaye A.
That customer service is complete trash . Super rude the lady working the register 5/19/23 between 1:27-1:31pm yeah extremely rude. If i place the money in your hand I expect you to respectfully put it back in my hand not on the counter than just walk away saying absolutely nothing. & to think i wanted to order outside of my online order smh
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May 2023 by Jeremiah Poellinger
I came here to eat for lunch. No one greeted me or the other 3 customers when I arrived.I tried to talk to them and they straight up ignored me.Definitely not impressed and will be going somewhere else for now on.
