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January 2024 by Rasha Tobia
Car shopping can be a stressful experience but Highland Auto made the process so easy and pleasant. I was given plenty of information right off the bat, was offered a more than fair deal, and walked out the same day with a car I love.I highly recommend Highland Auto and I'll definitely be coming back!
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December 2023 by Rebekah Nguyen
I went to Highland Auto as I knew my car was on its last leg of life. As a woman, it can be very intimidating car shopping alone, but Gebran made the process comfortable and seamless. He gave me multiple different options that worked within my parameters and patiently answered all my questions.I also like the fact that it is a small, family-owned-and-operated business. I am quite satisfied with the outcome and will surely be back in the future. Thank you, Highland Auto!
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June 2023 by William Kelly
Very friendly and helpful. I needed an extra set of special antitheft keys and he set me up with his key guy. The key guy came to my house, made the keys and programed them for my car for 1/2 the cost at the dealer in about 35minutes. Thank you Highland Auto.
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May 2023 by Steve Davies
Outstanding service! Very happy with the purchase of my car. I have purchased a few vehicles from Highland Auto over the years and they have all been reliable and the staff there are easy to work with. I would recommend buying from Highland Auto.
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May 2023 by Eddie Berrios
After speaking with the dealer for several days, I asked for everything related to the car, 2015 Scion TC special edition, and they not only lied to me but also advertised the car with fake pictures. I told them I am a mechanic and I was going to make a deep inspection of the car. I also told them I was driving all the way from Eugene OR to Renton WA, 4 1/2 hours trip, but they seem not to care about customers' relationships. I got there and the car was leaking by the transmission, even whe I ask them about and they told me no there's no leak ( I even got text messages), the car show in the pictures all stock interior and when I sit in the driver side, the radio was an aftermarket. I asked the seller, and he said oh maybe someone changed the radio." Are you serious?? I even showed him the picture on the website, which is still there. If you live around the corner won't hurt you drive few minutes to take a look at any car, which I do not recommend after such bad experience, but if you live far please don't waste your time. This people is not honest, and they will do anything to sell you a vehicle. Shame on you.
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May 2023 by Jason S.
Very ungenuine. They tried to sell me a car that had been in an accident and they were claiming they had no knowledge of this. After I took this 2021 Nissan rogue to a nearby mechanic, they pointed out a host of issues. There were actually broken parts under the cover! Frame damage they refused to acknowledge even after seeing the evidence.
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February 2023 by Danny Robles
Staff was very friendly, and helpful. Made me feel welcome and walked me through the process to make the experience so positive! Was in and out faster than I’ve ever been before to do a car deal. I’ll be sending all the friends and family I can to these folks. Thanks again guys and keep up the great work and customer service!!
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September 2022 by OJ C
I bought 4 vehicles from Highland Auto. They have the best deals! These guys are great!, low pressure and it's family owned! Thank you for your Excellent customer service!
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September 2022 by Brandon J.
I got pre-approved for a Honda Pilot they just got in, contacted them and then filled out the financing application in order to finalize it on Friday. Was approved for the vehicle, talked to them on the phone and told them I'd be there on Monday to finalize the paperwork since I work all weekend. I was told that was fine and that I needed to get full coverage insurance for the Honda before I came in. They turned around and sold the SUV the next day to someone else. After I filled out an application, let them run my credit, was approved and got insurance for the vehicle I was buying. They told me afterwards that they don't hold vehicles. Okay fine but it would have been nice to know to that the day I did all this and I would have made an effort to get there sooner than Monday. I was also told the guy I was negotiating with was outside the office when another salesperson sold the car I'd been approved for. All around disappointing, terrible, and unprofessional experience.
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August 2022 by Orlin Chavarria
I bought 4 vehicles from Highland Auto. They have the best deals! These guys are great!, low pressure and it's family owned! Thank you for your Excellent customer service!
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July 2022 by Laura F
I had a great experience with buying a car here. I spoke with G on the phone the day before our appointment and he had my financing available and ready to go after our test drive.very fast and painless experience! G went above and beyond to understand our needs and worked with us to get us in a car that day. 5 stars!! Would recommend!!!!
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November 2021 by Alexis Herman
Gebran is an honest guy who makes the whole car buying process enjoyable. I won’t be going anywhere else for a used car again!
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November 2021 by james straw
Went with my best friend's daughter to look at the car that was $10,000 and it had a flat tire and had to be jumped with a jumper box you think a professional car dealer would at least take care of those issues waste of time and gas not happy
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October 2021 by Alyxandra L.
Buying a car is a such a pain. Especially when you need a used car. If you're looking for someone funny, personable, and professional, stop by and see Gebran at Highland auto. I didn't end up purchasing a car here because they just didn't have quite the right vehicle, but man did he try. Gebran would let me know any time that there was something new that might fit the bill. I held off purchasing a car for a long time because I WANTED to give them my business because i had such amazing service. My car unfortunately broke down too quickly and i had to make a faster decision, but i will definitely be coming back to Gebran for my next purchase! A++ service
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September 2021 by AJ Lastrappe
Great service , quick easy and reliable
