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February 2024 by IAM Toukow
I have used this company, and in particular this shop, over the years. I was unhappy that I purchased a set of tires which were already 3 years old per the DOT stamp. I contacted the manager who understandably wanted to know I was reading the stamp correctly, as they came directly from the manufacturer (who had stopped making this model) . I provided a photo. Bottom line- the manager Roux stood behind their service, and ordered a new set of better brand, and more expensive tires. This was at no cost to me. I couldn't be happier!!
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February 2024 by Craig Farrell
I originally went to this location for one front tire. Diego really knew his stuff and got me checked in quickly. The tire I need had to be ordered from another store, so I made an appointment for the next business day. Leon helped this go around, and even tho there was a small mix-up getting my tires, I was so pleased by their professionalism and knowledge, by the end of the day, I bought two, and promised to return for new rear tires as soon as I need them! (Probably not the easiest install of the day, either. Pretty low profile.) Great job guys, keep up the excellent work!
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February 2024 by Eric R.
Leon and another employee met me in the parking lot as I was getting out of my car. Leon is a very sharp and professional young man. I was the 1st customer of the day so the whole process from driving in to leaving only took 25 minutes. Several people arrived after I did, and all of them were treated professionally and quickly. I highly recommend a store.
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February 2024 by James Kim
First come first serve, crazy busy and takes forever to get your vehicle in...sux (if it's that busy it's a good place). But I'll take that any day with this Discount Tire location. Great staff that go above and beyond. They installed my ko2s and they did something else but I don't remember what the tech said he did. All I know is my 2014 Tacoma runs better (smoother) after he adjusted something. I can't remember what he said he did but I'm not complaining. Props to Discount Tire at 3123 NE 4th St Renton
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February 2024 by Louis C.
Went in for a tire rotation and balance 2 weeks later saw that one of the lugs was missing from my driver side rear wheel also the caps on my valve stems were all missing. They told me that they would help me fix but until now my car is broke and I can't get to work. Stay away from this business their incompetent
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January 2024 by Ade J.
Great service from Daniel, had tire issue today and Daniel was going above and beyond to help. This why I've been loyal with Discounts Tire for many years, especially this location. Thank you Daniel.
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January 2024 by David C.
Ive bought several sets of tires from this store and highly recommend it. I wanted to highlight the great customer service from the employee named Yohan. He was very friendly, accommodating and knowledgeable. He answered all of our questions fully and with patience and reason. This guy needs a raise!
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January 2024 by Corinne Wallace
I came in dying of anxiety about my flat tire and these dudes were so nice and helpful and made me feel so much better. Got everything taken care of for good price and in good time. Def will be coming here for emergency tire situations in the future, thanks guys!
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January 2024 by Danielle Klopp
I have been coming to this Discount Tire for the last 12+ years for all my tire purchases and repairs. I have never walked away disappointed. They are always welcoming and very attentive.
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January 2024 by Michael Grow
Don't call. Recording only answers
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January 2024 by Tiffany Chou
I'd give 6 stars if I could! I got a flat tire in the early hours of the morning and drove to Discount Tire on a spare before they opened and sat in my car. I'd never been before, so I was surprised to find that a couple of minutes before they officially opened, a staff member came to my car to ask what they could help me with. They didn't try to upsell menonna bunch of stuff, and I was in and out in 20 minutes flat. So nice, so fast, great service. I highly, highly recommend!
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January 2024 by Jesse Thompson
I spent over 1k on new tires and rims here. The staff seemed poorly trained (they didn't know where to put my spare tire!?) and the lugs were installed improperly (cross threaded). I came back and the manager made that right. Several months later I am writing this review because I got a flat and realized that my wrench no longer fits to put on a spare tire. I was stranded on the side of the road for hours in a snow storm waiting for a tow truck. I feel that informing the customer that they will need to update their tools is a pretty basic task for a company that is supposed to be experts in this line of work. I almost ran out of gas trying to stay warm while I waited. It could have been a lot worse in a remote area. I am hoping to get a new wrench from AutoZone and to ask the staff more about wrench sizes so I am better prepared in the future.
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January 2024 by Evan Greer
Went in for air check, great service. Text confirmation on tread depths was awesome.
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January 2024 by Felicia Dang
I love Discount Tire Services. They had a professional team and save me a lots of money.
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January 2024 by Blake Henderson
I wouldn’t trust this shop to change a lightbulb. The incompetence is honestly shocking. I didn’t leave a review after my first bad experience because mistakes happen, but after my recent experience I had to say something.First experience: A couple years ago I ordered snow tires and rims online, set an appointment for install, and called a few days prior to my appointment to confirm that everything was good to go. When I arrived for my appointment they realized they hadn’t ordered the tires so I had to wait for them to come in and set an appointment for another day. On the day they were finally installed they were so far out of balance that my car wasn’t driveable over 40mph. I went back to the shop and rather than addressing it immediately I sat there for an additional 2 hrs waiting for them to get to my car and balance everything correctly.Recent experience: I just ordered snow tires and winter rims for a different car for them to mount a balance and I planned to put them on the car myself. When I got home I discovered they had mounted my tires on rims with the wrong lug pattern and were not compatible. They were 5 lug rims but the spacing was wrong. I set an appointment with the shop to fix the issue and sat in the shop for an hour before they would look at the rims, despite setting an appointment. I went back a few days later to pick up the tires that had been re-mounted on the correct rims (I thought). I got home to discover that they had re-mounted my tires on rims with a 4 LUG PATTERN. At least the first time the rims that didn’t fit had the correct number of lugs. I don’t understand how that can possibly happen. After all of this wasted time I am going to take my business elsewhere. Never using this shop again.
