-
July 2025 by Larry Moore
Still waiting on my deposit return, it’s been over two months and can’t get through to anyone from leasing nor corporate support
-
May 2025 by Dereck Clark
I must say that Rachel in the office, and Alex the maintenance man have absolutely gone above and beyond for me and my Family! Rachel has been extremely helpful answering all of our questions and giving us every option. Alex has been so gracious as to know that we work nights and have dogs and accommodated to our schedule for maintenance issues! They have also been prompt responding and going the extra mile with everything! We wished we could do more for them to show our gratitude! Thank you staff at Crown Pointe!
Sincerely,
DC and Family
-
April 2025 by Earl
Mason and Alex have helped with maintenance a few times, and every experience has been great. They’re always prompt, professional, and get the job done efficiently. I really appreciate their attention to detail and how reliable they are.
-
December 2024 by Shenitra Smith
Giving 3 stars because despite my stay here being unproblematic and office staff being kind and helpful, I got charge $1067 after move out for paint and cleaning. I cleaned before I left and the only spot that needed to be painted was about 4 by 4 inches of wall :)
-
November 2024 by Stefany Grigorian
If I can give this place ‘0’ stars I would. We lived there for a year and moved out as fast as we could. You literally get what you pay for… which is nothing but crap. Management sucked, the renting process sucked, and move out process sucked. To also add, as soon as you move out they will drain as much money out of you as possible. And will annoy the heck out of you if they don’t get their money on time. And the danger of living in there is unreal. Gone shots every night, car theft every night, and package theft every day. Please avoid this place like the plague.
-
October 2024 by Gary Solos
Living here for over 7 years, the quality of life is going catastrophically down, payment going up, if you have a choice- avoid.
-
September 2024 by Daniela Castro
I would definitely dont recommend crown point to anyone coming from a person that has lived here 5 years and noticing that with each year this place has gone from ok to ok we need to move. They recently had the building painted but guess what? The painters painted over all the damages storage doors and water rot on the balconys, they sure did an amazing job right. Then be awarenof the theif not being seen and taking advantage of the no lighting in the parking lot, also no lighting in the basketball court an night but thats not the worst part on that. As soon as you enter the basketball court you get a wiff of the urine from pet owners letting their dogs run around freely in there, the pool this summer was closed for almost over half the summer. Your visitors have to and i mean have to pay for parking other wise they stick a sticker on the drivers side window that just wont come off onless you remove it with goo gone or something that can damage your cars paint... and the list can go on and on about why we will be moving out and not recommending this place to anyone.
-
July 2024 by Aram L
Please please please do not rent from this place.
1-Bad maintenance
2-Not safe area.. We hear gunshots all the team in the area at night time and the office doesn’t provide gates, cameras, or security.
3-No A/C in many units or fans and it’s super hot in the summer. We sweat even the air conditioner we purchased on our own doesn’t cool the place.
4-When moving in, nobody is available most of the time and the way they work is very bad. They don’t show up to meet you, they try to do it virtually.
5-Moved in and the apartment wasn’t cleaned at all. It was very dirty.
6-The doors don’t lock with a normal key, it’s a keyless entry with keypad and passcode and the office walks in on people many times even if you tell them when maintenance comes don’t let them in without our permission…
-
July 2024 by Cliff jr
This place is financially cursed, billing is always a problem. Guess what no phone number to call either.
Everything is on apps how you conversate with requests, services, billing. It's so annoying.
Don't move here, very complicated to understand. The office will say one thing but then you have to deal with billing from people not even on site through email after email.
Omg do not move here.
STAY AWAY
-
June 2024 by gary kimmons
We had a Great experience
-
June 2024 by Ocean Battista
After signing the lease for an apartment for a specific date, the apartment wasn’t ready for move in until 4 days later. On top of this, when I moved in the place hadn’t been properly cleaned. There was mold on the windows and on the floor near the windows, there was still bathroom products in the drawers and cabinets, and mold in the dishwasher. To top it off, they had the audacity to tell me they would cover the cleaning expenses when I moved out but they ended up charging me even though I left the place cleaner than when I moved in. I lived here for a year and the tenants didn’t abide by the rules so there was trash out on the balcony that smelled like rotten fish which would waft into my apartment if I left my windows open. Plus the tenants were loud any time of day or night throwing parties until 4 am and then kids getting up around 6-7 even on the weekend and start screaming and playing. Definitely not a nice place to live. Steer clear.
-
June 2024 by Allam Alvarado
Don't live here, the managers are the worst, they treat you very badly, there are no parking spaces and the managers are waiting for the smallest detail so that the tow truck can take your car. I can't wait until my rent is up so I can get out of here. A manager left and a worse one arrived.
-
June 2024 by One_luv
Where do I start.
1. Move in
You won't talk to anyone, you'll need to digitally access their app, register & go through a lengthy process just to get an appointment.
Remember.. all digital, no one to talk to.
Then when you show up you'll receive an unlock code to open the door. You don't get to talk to anyone. It's only through text messages are you fiddling with trying to talk back and forth with someone. Very impersonal experience
2. Fee after fee
This place is not worth the prices they are asking. Every car port is charged no matter what. There isn't enough space for a friend to park, they have only 8 car ports for visitors that require a QR code to pay a fee. Every single time. Literally no where else to park
3. Apps and apps
Everything is through texting and apps to get ahold of anyone & payment system
4. Moving out fees
Automatic $400 cleaning fee they surprise you at the end. "Enterprise Cleaning" they call it
Charges: car port charge, washer, dryer charge.. I've never been to a place that causes so much headache reaching out to the office.
They have a system you need to text in order to get anything done.
-
April 2024 by Curtis Fletcher
At first I figured the car break ins won't happen to me, right? Unfortunately my motorcycles ignition was ruined while someone tried to steal it. The parking is way to costly and they're is no security cameras for any of the expensive parking fees. Plethora buildings with multiple rentable rooms, but only one place to dump trash and recycling. Rats and Mice near the playground and dog/pet park. Our building had multiple issues, fridge died, garbage disposal died, tub was removed and replaced without fully sealing it. The buildings are also very old, everything gets painted over, we found dead beetles painted into the walls on the patio/balcony. Only nice thing here was a gym that was Barley used. I'm sure there are nice things that I could of added but the negatives just outweighs and positives.
-
April 2024 by Nicholas Olson
I recently toured crown pointe and really loved the community. The apartment looked great and the leasing person was very helpful!
