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February 2024 by Tea Nevaeh
Tom is a sorry excuse for a human being. Tom should be fired. Tom is ur reading this treat people with respect instead of being a liar. Tom I hate ur customer service.
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January 2024 by Phuong
This place is full of scammers, they told my mom to purchase warranty with the ring she purchased in case she wanted to return it. When we tried to return it, one of the guys said they didn’t have the cash to refund and to come back tomorrow. My mom came back that following day only to find these sleazy people telling her that she changed the diamond and they wouldn’t refund her. These soulless people have no morals. If you buy from here prepared to be scammed.
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January 2024 by Cole Cleaning
Poor customer service. Store manager is not willing to make things right for a long time customer who has spent thousands with the company.
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October 2023 by Kathy Lam
I came in with my mom on Oct 12, 2023 around 5:30pm and I talked to a blonde long hair sale rep he was very nice and offered to buy my MacBook Air 2023 for $500 I didn’t make the sale but he was friendly and nice. I am very happy with the customer service that I received at this shop.i just only wish that their other locations were as nice. I went to the other cash pawn on Sunset in Renton, WA and they told me my MacBook Air 2023 was only worth $300
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October 2023 by Rmt
Staff was fantastic and Chris went above and beyond! Thanks Chris for your expertise in Gibson and Ernie Ball Music .an Guitars
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August 2023 by Natalie Ashe
The pawn shop has inconsistent pricing on the items they purchase. I sold dvds on Monday for a buck and was told to bring in the others I had in storage and they would purchase them from me as well. I dug a box out of storage and brought them in. Now I'll only get a dime. What? Tell me one thing yet unwilling to honor the offer they made. Called bait and switch. Terrible customer service/business tactic in my opinion. They have got thousands of dollars.from me over the years in value of unredeemed treasures of mine unfortunately for me. Being the same Corp has almost A monopoly of local pawn stores now customers have little choice either take it or leave it. I doubt I'll go out of my way to do business at this location again. Never should customer service treat customers like they did me. Feel like they exploit the down trodden and employees revel in their imagined superiority.
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June 2023 by MrJokerJ Ray
Honestly before coming to a place I do a bit of research from others people review to see if they are the same or they're doing better and well in this place was different from other due to 4 las reviews before me saw a good reviews and the most important is that customer service was great ? like ((Suzie)) was the perfect person to show what old reviews said. Nice customer service and great on helping me what i needed ? thanks for your help and for giving us that great customer service
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March 2023 by Berto S
Great pawn shop, Jeff, Jackson and Amy were super nice and Tom the manager was also pretty cool. Since coming here I don't need to go anywhere else.
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February 2023 by Clanz Muah
WROST EXPERIENCE EVER!!!!!!! A BUNCH OF OLD WHITE PEOPLE SITTING BEHIND THE COUNTER TALKING ABOUT THEIR BLACK CUSTOMERS
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January 2023 by Leo Saepon
Bought this BB gun and sold my Xbox one and Games with my gold chain necklace they gave me $200 not worth it. Then they called the police on me for stealing and trespassing. I don’t even live here I’m from out of state just visiting. How am I going to steal when it’s mine?
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September 2022 by needra herres
I always come here because the staff are truly some wonderful human beings who are understanding, helpful, and treat you as if your truly a friend . Jackson,Jeff,Amy, Maria truly reflect great management from tom. They always make sure I get the best deal possible and they always try and help me with what I need they have saved me a couple times. If you are going to go to cash America store 2993 is the best store to go to , they will try and give you the best deal possible with the best customer service possible
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September 2022 by Code Breaker
I was a secret shopper and I bought a game consol here they had it for a good price and they even gave me a deal on some games. The people that helped me are Amy and Jackson thumbs up from me excellent sevice and good business. Just like the terminator...I'll be back.
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August 2022 by David Dunn
i want to thank these employees of the cash america located on 17626 108th ave se in renton, wa. 98055.. amy, jeff, jackson, and maira. i have delt with them several times over the course of several months... they have always given me good deals and have bought items from me at a very fair price. items loose value over time, like xbox's, games, and epically laptop computers.. every experience has been great and the staff has handled unruly customers with respect.. i was a witness to one of these encounters... due to their exceptional customer service i drive from the city of auburn and pass by several pawn shops just to visit that store.. just today, one of the staff members gave me information about a watch that they couldn't buy from me.. she did not have to take the time to look up this watch and told me ahead of time that it is not worth every much.. but she took the time anyway to look it up and give me all the information about the watch.. cant say nothing bad about these employees at that cash america.. thank you all at the store #2993 for such a great customer experience..
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May 2022 by Leo Saechao
Bought this BB gun and sold my Xbox one and Games with my gold chain necklace they gave me $200 not worth it. Then they called the police on me for stealing and trespassing. I don’t even live here I’m from out of state just visiting. How am I going to steal when it’s mine?
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March 2022 by Shay Cash
Great experience. Amy was attentive & very helpful. Price was amazing! Thank you very much!
